The hotel is ideally located, just a 3-5 minute walk from convenient transportation options including trains, buses, and trams. There are numerous cafés and restaurants nearby, and a shopping mall is close by. It’s also a pleasant 10-minute walk to the lake and the historic old town. The hotel is very clean and offers good WiFi. The service at the reception was excellent, especially Marco, who provided invaluable assistance when we checked in, helping us navigate the area and recommending places to visit.

Our room was spacious and well-suited for three guests, featuring three single beds. However, we found the beds and pillows to be less comfortable than expected. Breakfast was decent but could be improved. Some items, particularly pastries, were not refilled during our visit, and when we requested more, the staff simply said no.

Brilliant location, close to the central train station, with restaurants, fast food chains and shops within walking distance. For those in need of a caffeine fix a well known chain is on the corner if you turn left out of the main entrance. A 10 minute walk from the hotel and you are on the shores of Lake Geneva. Brilliant staff, very friendly and polite, even found an umbrella for me to borrow, when it was raining. Room was clean with bathroom and shower, a safe for your valuables, a kettle with coffee and tea.

Nothing

We were travelling by train from Turino to Geneva. We were looking for a property that was within walking distance of the train station. Also, there were three of us in our group, so we needed a room that could accommodate all three. Hotel Cristal was able to meet all of those needs.

The clerk at check-in was not familiar with restaurants open after 10 pm. Having a list of options for delivery or dining would have been very helpful after a long day of travel.

The location of the hotel is great with easy access to almost everything essential. Rooms are neat and generally very tidy environment. Also great to have access to public transport provided for by the hotel and very friendly and professional staff.

There was confusion with pricing as what was advertised on the website was different from what the hotel asked for. a difference of more than 150usd was too much and i felt cheated. It is important that pricing is done in a more transparent way and where usd is not accepted should be stated clearly before someone does any booking.

great location near the main train status, buses, trams; large, clean room; AC was comfortable, outlets convenient, and very quiet (a very important factor for me).

WiFi was weak; it was ok for email, but horrible for conference calls, WhatsApp, etc. I would come back, if they improve the WiFi. Also, the breakfast was tolerable but boring--needs more variety (e.g., some whole grain bread and rolls, maybe more cheese variety, other vegetarian options).

The reception staff were efficient and helpful to assist in explaining the we can things to do. The rooms are very clean, modern and minimalist styled. Good bathroom layout and size. The location is right next to the Geneva train station with a 3 min walk. It is easy to pull your luggage through the metro shopping without crossing any roads. Very convenient to food and attractions.

The room is for two persons but there is only one chair. The hallways have large mirrors but there is a cracked one which has been taped up. Huge chucky room key which is strange for a modern hotel.

The staff was lovely. The room was well-sized, and the wifi worked well. I liked the breakfast area. It's very easy to access the hotel from the train station. Make sure to ask for the free public transport option when you check in.

The position of the shower head was a little wonky. If you have mobility issues, you have to climb into a high tub to bathe. Would have liked some hot food choices at the breakfast.

Clean room, good internet connection, comfortable beds. Good choice if you prefer to stay in a close proximity to the city center, the Jet, very close to train station and a supermarket with a vide selection of prepared food (Migros). We bought ready-to-eat sandwiches and asked staff at the hotel's cafe (8th floor) to heat it us for us, which they kindly done absolutely for free.

We are family of 6, so we needed two rooms to accommodate us all. At the time of booking I had no idea that 3-beds rooms are located on different floors as the hotel has only one room for three on each floor. We ended up running to each other for toothbrushes and all, which was not ideal.

The Hotel Cristal Design is in a very central and convenient location, only 5 minutes walk from the main train station in Geneva. The train from the airport to the main station is 7 minutes and cheap. There are a lot of restaurants and bars in the nearby area and it is walking distance across the lake to Old Town. The room was really spacious and clean and had everything you need. The bed was also really comfortable. Staff were super helpful. The area is generally pretty busy so it's safe at night.

The room was surprisingly quite spacious, at least for me to have a spot for prayer. The toilet was clean, the bed was comfy, and eateries were just nearby. The hotel also has a very strategic location. It was just that I was not able to close the window tightly, so we heard some noises outside

I was not so familiar with the basin-style shower. But it was a nice experience