Location very convenient very close to station , all the stores we wanted to shop are close by.

Room a bit small no space for luggage. No airport limousine to hotel. They will start in Sept to charge for luggage stored at hotel after check out.

The hotel is in a great location. Don quijote is down the street and it's steps away from the JR Kamata Station. Plenty of food options nearby and shopping too, like Uniqlo and GU. Yamato transport is not too far away if you want to send your luggage to the airport, which I highly recommend because the trains do get crowded especially during commute hours. The room was clean, the bed was comfortable and the room was spacious by Japan standards, as I have stayed in smaller hotel rooms before in Japan. Toiletries and pajamas are available in the lobby. There is also a public bath, but I didn't check it out.

It's quite a long journey to the hotel from Narita. Hotel staff speak limited English, so Google translate is your best friend. You can hear the trains at night, so bring earplugs.

Great location, 3mins walk to kamata JR station. Family Mart just around the corner and there is a 24 hrs Donki store nearby

Only two washer and dryer in the hotel and have to wait for long time to do laundry at night. And the dryer is not strong enough. Put 300yen (3 times, 90mins still not able to completely dry my clothes. But is good can check the laundry status at TV

I stayed 1 week already and came back to this hotel after a week in Osaka. I really appreciated that they accommodate me with a luggage storage free of charge since i was coming back to the same hotel. Love that there is so much things near the hotel (shopping mall, restaurants, don quijote etc) and its 3 min walk from Kamata station.

There was no luggage delivery service from the hotel. But the staff did provide us with the information to where to go to send our luggages to the airport (or other places). Side note : Yamato Transport about 10 min walk from the hotel. You have to bring your luggage, they will not come pick it up at this hotel. The inconvenience is you have to send it 3 days in advance.

It was unfortunate that the hotel did not provide breakfast. Although there are a few eateries nearby, still prefer to have it in the hotel for convenience. Rooms were clean but still small for Superior Twin Rooms. Not enough space for 2 luggage. Twin bed size ok, rather comfortable. Separate shower, toilet and wash basin were convenient for sharing room with someone. Located just in the heart of City Centre and Kamata Train Station. 2 washing machines and 2 dryers.

I guess it was my mistake for not reading the extended check-out time was chargeable at 1500Y an hr. I think staff could have verbally informed that instead of finger pointing at the 12pm and left the rest unannounced.

The room was clean, looks modern, small in size but manageable, for few days. The toilet was surprisingly good size for the room. The location during the day is ok, nothing to write home about, but as a place to have a good connection to Haneda or even to Tokyo is ok. Be aware the railway station with the connections to Tokyo and Haneda are 10 minutes away. The onsen is great and the ability to use it during our stay was great. Amenities wise, cleanliness and staff all were great.

The room is small, but tolerable. The area around the hotel at night gets a little sketchy (night workers, people standing on the corner, girls soliciting etc.) be smart about it and use common sense.

Beautiful, beautiful, beautiful!! The room was a little bit smaller than our previous accommodation but it was actually incredibly comfortable regardless, the bathroom is so nice as well, the beds were really comfortable and the view from our room blew me away, on a clear morning you could see Mt Fuji very clear, we would just sit at the window staring at it all morning, this was the perfect hotel to end our trip with, yummy food close by, the main train station is literally 2 minutes away and the train to take you back to Haneda airport is also only about a 5 minute walk away as well! Stay here you won’t regret it!

The hotel was conveniently located near 2 train stations - a JR Line and a direct line to Haneda Airport. There were lots of restaurants around the hotel, as well as a Family Mart and 7-11. The room was always clean and new towels were provided every day. The bathroom was a decent size. The reception staff were incredibly friendly!

The room that we stayed in was too small for 2 adults. The bed was tucked against a wall and we couldn't fully open our suitcases inside the room. It is a little out of the way - expect to spend around 40 minutes getting to Shinjuku by train.

We used the hotel merely for a few hours to freshen up etc before an early morning flight but it was perfectly comfortable and the room was larger than I had expected from the photos. I was relieved to find that our 4 cases plus hand-luggage fitted nicely against the wall between the tv and the main door while still allowing us to exit the room. We didn’t have time to use any of the extra features of the hotel so I can’t comment on that, but the staff were friendly and helpful enough.

We booked the more expensive superior double room in order to have a shower cubicle that’s separate to the toilet. The shower however was shockingly dirty compared to everything else in the room. There was a significant amount of mold in and around the door of the shower cubicle, plus several different hairs stuck in various places across the wall. I could see that the shower water had been run prior to us getting there, but to be honest, it looked as though it was by the last occupant rather than a cleaner.

The onsen was nice. Good amenities and the room was nice. Very good location in Kamata. We love it here because it is so close to supermarket, restaurants, Yokohama, Tokyo, etc. it’s not smack dab in the middle of the city so it was perfect.

Room a bit small, no bathtub in the room, but if you want a dip, you can go to the onsen anyway. No breakfast, or atleast I didn’t see the option for breakfast. But the property was very close to restaurants so there was no problem regarding breakfastst.