We were pleasantly surprised by this little gem of a hotel. The room, common areas and dining room were very clean - immaculate even. The room was small but very functional and nicely appointed. You could tell that the owners and staff take pride in taking good care of the hotel. There is an "honesty bar" with a great selection of drinks and snacks, open until 11pm or midnight. You write down what you selected and leave it on the front desk. They will charge you when you check out. The breakfast buffet was fresh and very tasty. Again, presented so well (with pride) and very well organized. Staff was very friendly and helpful. And we enjoyed the little gift shop with "made in Portugal" items. We would stay here again and recommend to friends in a heart beat!

Funky split level hotel on the side of a hill, very near to the monastery, there is a lift to the ground floor which is at the base of the hill. Lovey room, friendly staff with excellent restaurant recommendation. Be aware there are two areas to park, the one by the reception only has 3 spaces, but there is a larger one at the base of the hill. There are indoor and outdoor pools, and a kid's play room.

Nothing of note. Only it's very dark walking from the street to the base of the hotel, a torch probably needed.

First class hotel! Amazing interior, design, incredible staff and service! Paintings everywhere (owner is an artist), adorable souvenirs shop(with carefully selected quality items) stylish breakfast room with nutritious and appetizing food with a variety of options to choose from. Cleanliness is uncompromising. But what really captivated us was the breathtaking view from our terrace - Castle of Batalha just in front. We had just one night booked but we chose to extend our stay for an additional night. To summarize: a piece of art!

Nothing

The front desk arrival situation was professional and friendly. Plenty of parking available. Our room was small, but sufficient with a great balcony with a view of the monastery. Great recommendations for local restaurants. Breakfast room was clean and pretty and had many delicious choices, self service style so no waiting necessary. Many spaces to enjoy not in your room - common areas for sitting, playing pool, reading, etc.

Nothing.

Very nice room, the view to the monastery especially in the evening or night is awesome. The breakfast is very good, with quality coffee and my wife loved the croissants :-) The staff team was very kind and helpful and recommended restaurants for dinner and other topics. There are a lot of restaurants in walking distance (10-15 min), we can recommend the Burro Velho. Also a supermarket (SPAR or Intermarchè) is not far away. Parking places directly on the hotel are not so much, but there is a parking lot directly nearby where it is no problem to get one place. Overall we had a great stay and would definitely recommend.

Our stay was too short ;-)

This was a lovely, clean and comfortable family run hotel. It's clear that the owners take alot of pride in what they offer. The room was clean and comfortable, the pool was lovely, the breakfast was excellent, the staff were friendly and helpful. There is even an area where they highlight the work of local artisans. The restaurant recommendation turned out to be one of the best meals we had during our 3 weeks in Portugal. Overall, the hotel made us feel very welcome and relaxed. Could not have asked for more.

No issues.

Lovely patio with a stunning view over the monastery. The room was spacious enough for a two-night stay and the bed was very comfortable. Exceptionally friendly staff and people we encountered in town! Great place to stay for one or two nights to explore the surroundings.

Although we were not there to watch TV, and understandably we are in a Portuguese country, at least one English TV channel would be nice. Milk in the mini bar fridge would also be appreciated. Breakfast was average, not fantastic, with a bit of limited variety, but also what is expected considering the room rate. Also, really looked forward to a warm indoor pool, which was not as warm as we would have liked.

Such friendly welcoming family and staff. A very relaxing feel as soon as you walk in the door. Fabulous view from the 5th floor rooms. A comfortable room with most things that you might need have been hought of. A sweet guest lounge with a good range of drinks and snacks on an honesty basis. Lovely pools, even the outside one in October! We even played pool - in the basement room next to the children's playroom. Nice breakfast with a good selection of fresh products I honestly can think of nothing that you should improve. Loved it!

Nothing!

First of all, I would like to note the friendliness and professionalism of the hotel staff. We felt very welcome and even got a room with a great view of the city's unique monastery. The hotel is very interestingly decorated and even has its own store. We are very glad we stayed here for one night and grateful for the warm welcome! We wish them further prosperity!

Swimming pool, the room facilities were nice. Honest bar is a good idea.

Unfortunately breakfast didn't meet our expectations. The coffee was awful, there weren't veggies at all. The pineapple juice was super strange (but orange one was good). Sweets were nice, but we didn't use to eat it for breakfast.