Very good location 20 min walk from city centre.

We stayed at one of the balcony rooms. Would strongly recommend to book room at the back of the hotel. Street gets very busy and noisy as of 5.30am and windows do no keep out noise.

Amazing hotel close to lots of nice coffee shops, restaurants and just outside the centre of Oaxaca, close enough to walk in 5-10 mins to the centre but far enough away that is is quiet and calming. Rooms were spacious and had everything you need, the free coffee and water was such a nice touch. The terrace with hot tub was lovely to sit out in the morning/ evening. Staff were brilliant, very accommodating and helped when we needed to extend our stay.

I loved absolutely everything about this property! The pictures speak for themselves and met my expectations in person. Emilio and his brother were so very responsive and helpful, they made sure I was comfortable and taken care of. From laundry service, to housekeeping, and recommendations! As a solo traveler I felt safe at Hotel Casa Acueducto, also the rooftop view is insane! I did my journaling and meetings there every morning. Highly recommend booking your stay here!

It’s a very nice, clean place to stay. What it may miss on amenities the property owners and staff make in exceptional customer service. There is nothing they won’t do for you and make your stay a wonderful experience.

There’s nothing I disliked about it. The rooms are rather small. But as I mention earlier the staff and management bend over backward to make it a great stay. I would not hesitate to stay there again.

One of nicest accommodations we stayed in during our Mexico trip! Rooms were clean and very modern. The stuff was super nice and helpful, facilities were really good, too - you could enjoy good free coffee, tea or drinking water 24/7. Sunny terrace and a colourful, safe neighbourhood was just another plus. Highly recommended!

We liked the neighborhood and location away from the main hustle/bustle of the centre. It was about a 20 minute walk to the zocalo but lots of cute cafes, shops, street art to stop at along the way. If travelling solo, I wouldn’t have wanted to walk on my own at night but we felt safe as a family making our way back after dark. The building is aesthetic and feels newly renovated and well maintained. There was a hot tub available on the deck but we never used it in the 5 days we stayed. Having complimentary coffee and to be able to fill up our water bottles was really nice. There is a beautiful bakery down the street called, Corazon, were we got French pastries to go with the coffee in the morning and there’s a juice/smoothie bar across the road. The room was cleaned/refreshed daily. For our short stay it was perfect. Ricardo was welcoming and really sweet. He gave us lots of good information/tips about our day trips and was always smiling.

We liked everything however it should be mentioned that the bathroom is really small/tight space. We’re not tall people so it was okay for us but it was a bit of a tight squeeze to use the toilet. A suggestion for the property: a few hooks outside the bathroom would be handy to hang our towels.

Really good value. Everything you need, with free coffee and tea all day and filtered water. Bed was really comfy and location was perfect to wander into town and also has restaurants and bars very close.

Only to note if you have a room facing the road the cars are quite loud. But it didn't cause a problem for us, slept very well.

Clean and central (although was a bit of a struggle to get anywhere in the heat with 5 year olds). The staff are excellent and go above and beyond to help. They organised an early airport transfer fir us. Coffee is available daily. A lovely hotel.

Note the lack of air on. Was manageable with fans. The hot tub is cool unless you run the hot water for a while!

Very clean rooms. Comfy beds. Very friendly and helpful staff, really these people are very nice! Entering both the apartment building and room goes with code (so no chances of losing a key). The second floor has a jacuzi and small terrace overlooking the city and mountains (nice for late afternoon chills). Would defenitely come back here

Not really a bad point for me, but the hotel is a bit out of the center (15min)

Lovely Casa in a charming area 20 mins walk from central, helpful and friendly staff, lovely room with modern furnishings and bathroom.

To make even better, suggest a mini fridge and a kettle, for those of us who don’t drink coffee 😊