The owner was very kind and spoke good English. He explained everything and gave me some useful tips about public accesses to the lagoon and recommended a good place to rent a bicycle. There was hot water in the shower with good water pressure. The room was quite clean although there was a thin spider living with me. There was a fridge and a fan in my room. Drinkable water was available next to the reception.

The shared kitchen wasn't equipped well and the water pressure in the kitchen was very low at the time I was there.

Clean and spacious rooms that surpass Mexican standards, providing a comfortable stay. While it may not be located directly on the shores of Bacalar Lagoon like some of the fancier and pricier hotels, it still holds its own charm. And as fancy and touristy hotels are not our gig, Hotel Balché was the perfect choice The lagoon is just a couple of minutes away by car (10 min walking), and we highly recommend visiting the Balneario Ecológico for a refreshing dip. The rooms at Hotel Balché come equipped with a fridge and there is a common kitchen, though not extensively stocked for cooking. However, it's sufficient for preparing your own breakfast, which you can enjoy in the hotel's internal courtyard. The staff were friendly and accommodating, adding to the overall positive experience of our stay.

Our room was located on the ground floor, which made it a bit dark, but it was still comfortable. As mentioned, the kitchen facilities are limited, so don't expect to cook elaborate meals. Additionally, being slightly removed from the lagoon means you miss out on the immediate waterfront experience, but this could be a pro or a con depending on your preferences.

Location. There is good breakfast restaurant around the corner, good buritos close by. Reasonable to walk to the Bacalar center. Best place to go to a laguna is cenote Esmeralda which is 5min drive. Family owned hotel. We had issue with a smell in the room, but owner gaved us another room. Super flexible checkout! Thanks. We left early morning to go for Calakmul (count 4,5h to get there). Well secured hotel with cameras, reasonable locks and tresor. Hot water works. Comfortable matrases 6/10 toughnes, ideal.

Free parking on the streets. I would prefer secured one. However it was fine in the end. I think cleaning lady could recognize if there is something smelly in the room and resolve it by herself :-)

The owner of the hotel is super friendly and gave us many good tips and recommendations. There is parking with video surveillance right in front of the building. A nice public swimming area is just a 5min walk from the hotel. The center of Bacalar is an easy 10 min walk. The king bed we had was comfortable. There is a fridge in the room and we were even provided beach towels. Check-out is until 1pm, so plenty of time to do activities on the lake in the morning, have breakfast and then come back to the hotel to checkout. Toiletries were provided (incl. Conditioner and body lotion, which is nice!).

The rooms on the upper floor are quieter and nicer than ground floor and feel more private. There is some noise from the street (like everywhere in Mexico) and from the AC units, as well as from other guests walking past,, so light sleepers will benefit from earplugs. I'd also personally love more than one pillow but that's minor. Overall, the hotel is very decent but could benefit from a bit more maintenance, especially the bathrooms - the tiles should be scrubbed more thoroughly, as there was a bit of mold between them in some places, and some towels had holes in them. Overall we were comfortable and liked our stay, but attention to these small details would further improve the hotel.

The property is in a quiet part of town but easy walking distance from the centre and the lake. The staff, especially the proprietor (Dion) were welcoming and informative and our room was very comfortable with a huge bed and modern bathroom facilities. It was also very reasonably priced considering all of the above. It was so lovely that we returned for two more nights later in our trip. Can’t say more than that!

Nothing

The room itself was very modern, clean and comfortable. It's a short walk from the centre but close to the docks overlooking the water.

I booked this place specifically for the kitchen however when we arrived at 8pm, we were told it was closed. I subsequently found out that there aren't any hobs or cooker, only a kettle. This was slightly disappointing as I'd brought pasta to cook.

Nice, cheap, clean hotel with friendly staff. 10mins walking distance from the very small centre of Bacalar. Right near the free public pier, which I would recommend walking down to for sunrise. One of the most beautiful I've ever seen.

Doors & windows seemed a little flimsy, but I can't imagine there is much crime in Bacalar, so its of little relevance.

Rooms are amazing! Super clean and absolute five stars quality. Bathroom feels new and great value for money. Walking distance to town central including public piers to the lagoon for a swim.

Shared kitchen needed to be cleaned and updated. Seemed like no maintenance is being done. The equipment was super minimal, and was hard to cook anything except for a simple breakfast.

The staff was extraordinarily friendly and helpful. We had to take a night bus and the staff let us leave our luggage at the hotel and we were also allowed stay in the common areas after check-out. There was even the possibility to take a shower after we checked out. The room was nice with AC and a mini fridge. Wifi was working fine as well.

We asked to have our bed sheets changed again when we arrived but that wasn’t a problem either.

The staff was amazing, helpful, and with great tips about where to eat and go around the lagoon. The rooms were very spacious, with good king-size beds (something rare in Mexico), with mini-fridge, AC and clean.

The shower in one of our rooms was not the best, in terms of water pressure.