Best customer service I have received at any hotel in Yakima over the past few months. Front desk personnel was friendly and helpful. Never once felt like I was putting them out, just by checking in. The lobby was clean but overly hot... the air-conditioning couldn't keep up with the traffic and 100+ degree weather. Thankfully, the room was nice and cool when we got there.

The only negative was the actual bed itself. We stayed in a single queen room. The bed was broken down and lacked comfort and support. Unfortunately, we both didn't sleep well and woke up unrested with back pain and body stiffness.

The staff was friendly, and helpful as always. Tracy, their manager has exceptional customer service. The breakfast was decent, the pool was nice, and they do offer laundry facilities. It's just an older hotel and really run down, it could definitely use an upgrade. It's definitely as clean as it's going to be for the shape that it's in. Overall we would definitely stay here again, we've stayed here multiple times over the last couple of years, and will be back!

The first floor rooms. They have an odd smell. All the other floors are great though!

Location. Room was clean and quiet.

The breakfast area was run down .Furniture was worn and chairs stained and dirty.Took our food back to the room to eat. The breakfast itself was not that great either nor was the coffee .If you’re going to advertise breakfast included make it decent or don’t offer it at all .It’s one of the last things your customers remember about your property.

It was clean and quiet no one bothered me nor my brother. I slept all day I was so comfortable. I ended up renting the room for another night. Planning on renting a room tonight.❤️💯😁👍👍

Everything Oh and the breakfast was great. First morning my brother had to bring my food because I have stage 4 B Cell LYMPHOMIA CANCER. The motel was great making sure I had ground level room and right across from the exit door to be easy to take my service dogs out. THANK YOU SOOO MUCH 👍👍💯❤️😁❣️❣️

Room was big. Bed comfortable.

PARKING was terrible. Mother is handicapped and had to park too far away in gravel. Not very wheelchair friendly. Needed another night and was told one price, but when checked in banking, $30 extra was taken out. Supposedly, I had to check out completely and then recheck in to get the other price.

clean

the staff was a bit confused about a deposit we have stayed here numerous time and never had a problem I don’t mind paying a deposit but the fact that the online help said nothing about a deposit and when we got there they wanted a 200 dollar deposit which we were not aware of

Clean budget motel right by the freeway exit. It was nice and convenient to eat breakfast including freshly cooked waffles, boiled eggs, bananas, cereal, toast, yogurt and drinks. This motel is nothing fancy and old but good basic for simple stay.

No complaints because it was one of the cheapest choices.

I like the room my husband stayed there in the king room he's handicapped so he loved it but he wished that you would bring back your breakfast like he used to instead of just coffee juice and cereal

Didn't last time we stayed you had waffle dessert coffee juice tea yogurt apple fruit and this time all you had was cereal coffee and a few wish you would bring back the breakfast you used to have but my husband understands since you got Denny's next to your hotel

The room was clean and quiet for the most part. The breakfast was perfect very well kept dinning area... And the pool is well kept as well very clean.

The walking distance from the room to the office, and ice machine did not work .

Staff was accommodating and courteous. Room was good except for a few things. Breakfast was good.

Biggest problem was the key cards. Had to go to the front desk to program several times in the three nights to work on room door.