The property itself is gorgeous - huge territory, modern facilities, decent aquapark for kids, great choice of restaurants, excellent food variety and food quality, good a la carte restaurants, friendly staff and absolutely stunning main pool, probably the biggest I've ever seen. The room and the balcony are absolutely amazing. The Michael Jackson show was pretty cool too.

The property is huge so navigation may be an issue. Although the room is very spacious, be aware that there is no full door between the toilet and the room, i.e.no sound/odor proofing. Staff is mostly between pretty good and excellent for customers with no Spanish, but the Valley restaurant staff - do yourself a favor and skip it, tried two times, regretted both times because of the stuff. Also don't plan to spend too much time in the sea - it is a very narrow line between the seaweed and numerous boats, although the beach itself is very nice. And the last piece is what you'll start with - the check-in. Given that the hotel is huge, check-in takes ages, be prepared to spend at least an hour (maybe more) if you arrive at 3pm.

Enough activities for children ns adults, more than enough choices for food, which was very good

At checkout the security guard mandated to check our luggage for stolen goods without any reason, whatsoever, which we found a very unpleasant goodbye after the good experience we had. I felt like criminal, and this after having spend thousand of dollars at the ressort. I cannot imagine that there is a protocol to randomly do this check ressort. After we filed a complain they did apologize, but the damage was already done. Because of this negative experience I will not vodit Lopesan again. Treat your guests as kings/queens and not as criminals

Hotel is big & beautiful, with a lot of restaurant options, bars & entertainment, great selection of food and multiple pools to choose from.

Some of the staff were not very helpful or polite by the pool area, which is a shame because checkin and restaurant staff are really nice but service by the pool was rude at times, could be because they were not enough of them. Also cleaners wouldn’t get to our room sometimes until 4pm and wouldn’t put in new towels despite taking used ones.

location

check in procedure failed as we got our room only around 3:45pm, too late

Everything expect for the drinks , the drinks in the casino was the best.

The drinks were horrible . And my room was leaking .

3 time at Lopesan!I think that speaks for itself!thank you

when I wanted to stay longer.they didn’t have my time of room.and wanted to charge me almost double for stupid Adult only section in the hotel.it’s another way to make more money.but not with me.I usually staying over3 weeks.yes 3weeks plus more .they shud have something special for ppl like myself!thats it

Garden was the best, beautiful! Clean, cozy, calm, quiet. Room and balcony was perfect.

Sometimes main buffet was chaotic, the most of the time we couldn't found shrimps or sea food... no much varieties of fishes.

Great beach, amazing facilities and relatively new building so very fresh.

it’s next to a major boat launch and often ton of boats with loud parties. but honestly not a deal breaker in the grand scheme of what it offers.

The aesthetics were amazing! From the time you pull up on the resort your are greeted with exceptional hospitality, the rooms were comfortable, the atmosphere very inviting! Pool and restaraunts were superb!

All the walking. Signage where restaraunts and stairwells, elevators etc, need to be more visible and plain. Also I would suggest golf carts to carry ppl from the ocean view areas to the lobby and shopping areas, it is quite a far walk for older ppl.

The staff, the food, the scenery, the beach, and the pool were beautiful.

Although the cleaning crew were friendly and attended to all our needs, I think the cleanliness of the rooms and patios could be a lot better. The entertainment at the hotel could be a lot better as well.