Access to the highway was very convenient. Staff was helpful and pleasant, greeting us whenever we encountered them on the property.

Fitness center was limited. We had difficulty controlling the temperature in our room. The thermostat wasn’t working, so we had to use the unit at the window to cool the room. It was an all or nothing proposition. Either too cold, or not cool enough.

The room was clean. We got the king suite so we had a living area away from the sleeping area. Loved the fact that they had like 10 feather pillows. Thin ones and thick ones. Your choice. We used them all. The next morning I went down the hall to find a housekeeper for coffee. The hallway smelled real nice from the cleaning products. Im a facilities supervisor so cleaning is my profession. And I can honestly say the maids on our floor take pride in their job. We were on the 3rd floor. Staff was super friendly. I made sure I left a tip for housekeeping. They deserved it. The only thing that I seen that could use attention is the trash cans in the rooms. When I pulled the bag out the inside was kind of gross. Definitely needs cleaning. But other than that its an A+ room.

I didn't care for the bar set up. The bar has around 8 seats and located next to the lobby. Its not an actual bar like some others have. Its part of the lobby. And they close at 10pm. The bartender was super nice and even though we showed up at 9:58pm, he made my husband a drink and me a beer to go. So we could take it to our room. So if you are looking for a hotel with an actual bar to hang out in this isn't the one for you. But other than that it's a nice hotel.

Clean room, Good Service, and excellent food at the restaurant. We arrived in a downpour so we decided to eat at the hotel instead of going out. The restaurant service we excellent and the steak was cooked to perfection. Good job!!!

It was great

My TV did not work in my room but I was given another room the next day.my second room was not like my first room but it was ok. My first room was 1200 and my second room was 1253

Staff was very nice, pet friendly and bed was very comfortable.

We had a suite and I think it’s safe to assume the bathroom was not cleaned because there was urine around bottom of the toilet.

location

outdated restroom, bathtub and commode wasn’t the best. a lot of mildew on bathroom walls, along with rusted borders behind bathroom door. I do have the pictures. I called and requested more towels, she said okay, never received them

The staff all around were amazing!! Especially the wonderful lady at check in.. room was clean and comfortable! Highly recommend staying here.

Our room was really nice! I was expecting the worst due to reviews but our room was really nice, we actually loved it. Not like the pictures.

N/A

The staff were excellent. Service was great. Bed were comfortable

Even though there was construction going on it was an exceptional stay

I always stay at this location when I travel to Shreveport because I am a Hilton Honors member and the location of the property is close to Evangel Christian Academy where my son is a senior.

The property is in a continuous upgrade process and I think that the price of the rooms are a bit higher than they should be.