I recently stayed at this charming riad located just steps away from Jemaa el Fna square, and it exceeded all my expectations. The location couldn't be better for exploring the heart of Marrakech. The riad itself was impeccably clean and beautifully decorated, offering a serene oasis amidst the bustling streets. The staff were not only professional but also incredibly kind and attentive, making me feel right at home from the moment I arrived. I would highly recommend this hidden gem to anyone visiting Marrakech. Abdo arranged our taxi from the airport to the hotel. Good restaurants recommendation.

We loved our stay in Riad Chami as we stayed for 3 nights in Marrakesh. The entire riad is newly renovated from a few months ago, so all the amenities were in perfect condition. The two men who operate the riad were also extremely friendly, hospitable, and helpful in answering all of our questions. The breakfast every morning on the 3rd floor terrace was amazing. But the best part I think is the location. You are literally one minute walk away from Jemaa el-Fnaa (google maps was slightly incorrect and actually doesn't show how close the riad actually is). And yet none of the chaos and noise travels back to the riad. It was extremely convenient for us to be able to use this riad as our escape from the main square throughout the day. Would absolutely recommend this place!

The rooms themselves are slightly small, but certainly didn't get in the way of anything we needed.

The hotel is beautiful and in a great location. The decor is well suited and the rooftop is so lovely. The staff are probably the highlight though, they're very kind, friendly and informative. The owner is lovely as well. We were there during the earthquakes, and it was a very scary time, but the staff made us feel at ease. We stayed for 2 weeks straight in the hotel and worked remotely. The wifi was great as well. The room is very comfortable with a smart TV. Thank you again Abdul and Tarik!!

It was VERY clean. The staff was wonderful. The young man at the front desk was a pleasure to deal with and super helpful with recommending restaurants and local attractions. Can’t say enough about him! The location is excellent, half block from the main market in the Madina (old town). The traditional breakfast on the rooftop each morning was delicious and included in the price. My wife adds the shampoo and body wash were excellent.

The bed was very firm but no an issue, just a personal preference.

Breakfast very good and staff friendly, the location is very good too! The room was amazing and we felt very welcome.

The acoustics meant that sound travelled very easily so the staff need to tell guests to be quiet so as to respect other guests. The staff were fantastic and adressed the noise issues caused by some unthinking guests. More of an observation than a complaint. It would be a good idea if a drinks (coffee, tea, orange etc) station was set up in the breakfast area so they could help themselves etc while waiting fro breakfast. This would be a 'win win' for staff and guests.

From the very strat the commjncation and service was impeccable. Upon check in met the most wonderstaff young Man Tariq who was so polite helpful and personalisation of customer service. This then continued with Abdul Rahman . The place is absolutely gorgeous. Clean and morrocan with modern French decor. Exceptionally clean and modern AC modern shower toilets and facilities.

Nothing

Amazing location, breakfast was on the terrace and really really fresh and good. The whole staff is very gently and helpful. The most appreciated thing is cleanses: clean bed, toilette and towels.

The only annoying aspect is the almost not existing noise insulation so you can hear everything happening outside the room: in the morning you can easily be waken up.

The stay in Riad was fantastic. The host Abdo and Tariq were patient, hospitable and welcoming. My dad was well taken care of by Abdo and the rest of the staff. I would recommend this Raid without question to anyone as a couple or a family/ solo traveller. The location is very close to the square and lots of food/shopping places. The options on the tv were varied, with apps and international tv channels. The staff also sort out tours at reasonable prices. It is a family friendly places as there were quiet a few of us. the rooftop was nice, and fresh breakfast was enjoyable in the morning. I will be booking this riad again, if i am back in Marrakech !!!

handle or seat in the shower for older / safety

Review for Hotel Chami Hotel Chami is an excellent choice for anyone looking for a central location, cleanliness, and outstanding service. The hotel is ideally situated, making it easy to reach many key attractions and important places. One of the standout features is the impeccable cleanliness—the rooms and entire hotel are well-maintained and spotless, creating a welcoming and comfortable atmosphere. I felt safe and at ease throughout my stay. A special shout-out to the staff, especially Tarik and Abdurrahman at the reception. They are reliable, professional, and incredibly helpful. Their friendly, patient, and attentive manner ensures that every guest feels well taken care of. Whether it’s answering questions, providing recommendations, or assisting with any requests, they handle everything with great competence and warmth. I highly recommend Hotel Chami and look forward to staying there again!

THE STUFF WAS VERY KIND AND FRIENDLY

THERE WAS AN ERROR IN OUR RESERVATION THROUGH BOOKING. WHILE THERE WAS A CLEAR STATEMENT THAT THE PAYMENT WOULD BE BY CARD AND NOT IN CASH, THE OWNER INSISTED ON PAYMENT IN CASH. HIS BEHAVIOR WAS VERY AGGRESSIVE AND NOT AT ALL PROFESSIONAL. BOOKING FINALLY ACKNOWLEDGED THEIR MISTAKE AND COMMITTED TO PAYING US THE TRANSACTION FEES, WHICH I AM STILL AWAITING