The hotel lobby was very aesthetic, and the rooms were clean too. When we arrived we asked for some assistance with the positano tours, and they helped us in booking that. The breakfast was the best in comparison to other hotels in Europe. They offered omelettes, fried eggs and fresh pancakes. Even the muffins and yoghurt were Amazing. We booked a standard room with balcony. The washroom needs a bit upgrade but that’s okay I guess we booked the standard room that’s why. Pretty corners in the hotel for pictures. Asked for iron and got it instantly.

Not applicable

Great hotel for the money, I think the rooms could do with a little updating but the downstairs of the hotel and breakfast area is really lovely. Staff are super welcoming

The rooms are a little small, could do with a little updating (pillows aren't very comfortable)

The hotel has been modernised and the hotel offers nice updated rooms. We found it a pleasant stay. The rooms were clean and the staff, particularly the breakfast staff very attentive. Close to the main area of Sorrento. Ideal to walk to alot of the areas within Sorrento. It was our anniversary and the team kindly left us a little treat on the day which was a lovely touch.

The breakfast was very basic. The cooked breakfast area did not have regards to dietary preferences i.e vegetarians. The eggs were in the same lidded warmer as meat and the utensils the same for both items. Need to seperate. Beans were in the same lidded warmer as the bacon and utensils mixed up on same plate. Reception team seem generally very friendly but one particular lady was very abrupt and rude when we asked a very basic question. The gentleman on the night shift really helped us with transport arrangements which we were very grateful for. An iron in the room would be really helpful.

Everything about this little Hotel is sublime! The location is walking distance to everything. It's beautifully decorated 'coastal style'. The Bedroom and Bathroom is roomy and extremely comfortable and modern. The Bar area is welcoming and comfortable. The staff are customer service professionals. The Breakfast is plentiful and just delicious. We were extremely happy with our choice and will definitely return to Sorrento and to Hotel Capri.

Not a negative as such, but the rear of the Hotel is still the original yellow colour, and needs to be matched to the new paint job of Grey/White which is up the side and across the frontage. It would make it looks that bit more beautiful. The Pool area was adequate, nothing fancy, but Pool was clean and just grateful to have a Pool.

Breakfast was lovely, the staff are super and on hand if you need anything, great continental range of food to help yourself, or the chef can come out and make you an omelette or fresh pancakes! Hotel staff in general are amazing, friendly, helpful and always smiling! Rooms are a good size, modern, nice walk in shower and big bed with mini fridge, pool was great too, perfect for a swim after a walk around the town- as close to town centre with great restaurants.

For us the beds weren’t comfortable, but that’s personal preference. Apart from that everything else was very good!

Hotel Capri is in a great location, 5 minutes walk from the Circumvesuviana station, 10 minutes from the old town with several good restaurants and bars nearby. Staff were friendly and really helpful. The breakfast was good with a good choice of hot food, freshly cooked on request, cold meats and cheeses, fruit, cakes and pastries. The pool was nice with comfortable loungers and deck chairs and you could find sun and a shady corner, when needed. La Cantinaccia del Popolo restaurant was only 5 minutes away and was as good as we had expected from other travellers reviews. They usually let people in at 6.45pm, but you really need to be there 40 minutes before to guarantee getting in for the first sitting

The aircon had a mind of its own and was almost impossible to set correctly. At night we had to turn it off on the main circuit breaker to ensure it did not come on, and sometimes it would not come on when we needed it. Very strange. The only other small complaint was the toaster at breakfast which was incredibly slow and difficult to use

Beautiful new property in the heart of Sorrento, great location to walk to all the main sites and to the ferry port to do day trips to the various islands; rooms were beautiful, new and clean; staff were lovely and super helpful always. The breakfast offered in the hotel was also fantastic the lemon lollies offered at the hotel reception desk were a super nice touch. Hotel is across the road from Franco’s pizza which is a super popular pizza place in Sorrento so be sure to check this out for dinner one night!

Rooms were a little smaller vs. what we were expecting from the pictures we saw when we booked. We also had issues with our shower, it seems the design of it meant every time we had a shower water would leak all over the bathroom floor. The housekeeper lady was kind enough to give us extra towels for the floor so that when we experienced this issue we were able to dry the floor properly

Our room (Junior suite) was tastefully decorated with an extremely comfortable bed and pillows. The balcony was large and had a nice area to lounge in the sun or enjoy a drink or meal. The staff was very friendly and helpful. There was a good assortment of breakfast options for various tastes. The rail and bus station was in close proximity to the hotel which was very convenient for travelling from/ to Naples and to take the bus to Positano and Amalfi. The ferry port is also within a 10 minute walking distance which is convenient to take to the island of Capri or around the Amalfi coast. It is more expensive but worth taking for the beautiful scenery. The town of Sorrento has many great restaurants and is also within walking distance. Thank you for a great stay.

There was just one thing which we did make reception aware of, it was that the air-con that dripped into the small corridor connected to the bathroom and made a puddle which I didn’t see at night and slipped. If they repair the air-con and the switch then there would be nothing to fault.

- breakfast: lots of options, there was even a pancake machine - location: super close from bus and train station, short walk from city center - pool: it was all we needed after walking under the really hot august summer

- service was not really friendly - hotel bar closed too soon, even the pool service (it closed at 18:00, but we had sun until 20:00) - room was too small for 3 people (would have been fine for 2)

The hotel is amazing, the staff is lovely, the breakfast is absolutely perfect, with a huge range of cales and sweets, and fruit. the pool area is very nice, with a bar service open throughout the day. Located close to the old town area with all the streets and shops and restaurants, but just outside of that area so you don’t hear the noise during the nught. We would definitely choose this hotel again.

The bathroom could use a bit of rework, some of the fixtures were chipped away in the shower, and the drain was sometimes clogged, with the water level going up fast.