The hotel was very good, as there were few guests there due to the coronavirus restrictions on international travel, we had our meals delivered by room service, which was very good and delivered at the times requested, this meant we couldn't try most of the facility in the hotel but that is understandable, the service we did receive was excellent from check-in to check out so I would use this hotel again

not being able to use the hotel facilities but that didn't detract from the positives the hotel staff delivered under the circumstances,

nice rooms, fantastic staff, good location, restaurant provides good value

not really a fitness Centre, just a couple of bits of kit, small pool, better food to be found locally (more expensive)

the staff was very nice and helpful

the shower and the beds, not made for tall people.

I found the staff very friendly and helpful. The was clean as was the whole hotel. There is a mall 20 minutes walk away. A gym 15 mins walk.

If you want to head to soi cowboy or nana plaza. It's 50 minutes away due to traffic. Everything is at least 40 minutes in a taxi away

The staff was very friendly. The location was good as we were seeking a hotel close to the airport. The room exceeded our expectations in size and comfort. The beds were very comfortable.

The lobby was incredibly hot. The hotel was on a very busy and loud road making the 1 mike to the mall very unpleasant. Also one of the toilets didn’t work, but we were surprised with having 2 restrooms so it was ok.

Quiet and Private zone that’s what I like

Breakfast line isn’t clean enough and less of the food needs. Kinda scary in there.

clean, very quiet, outside city

bed was so hard, would rather sleep on the floor. no restaurant facilities

Nothing is more than social

Chinese people in the hotel smoking cigarettes in the hotel

Service

The smell of the hotel was not nice. The beds were hard and uncomfortable. The shower was too low and the water pressure was very bad. Bath was tiny.

Location is about 30 minutes from the airport.

The images shown are very different from what you see in person. It’s certainly not a 5* hotel. The room was outdated, not very clean and it smelt of damp and cigarettes. I asked for a new room and the staff said there were none available even though it didn’t seem busy at all and it’s a fairly large hotel. They advertised restaurant however when I asked about it they said there’s no restaurant. I booked the hotel as I wanted somewhere where I could eat in. Anyway, I booked a new hotel and left as it was extremely disappointing.