Great location; super helpful, friendly staff, modern & well-appointed room. We will stay here again on a future (yearly) trip to Paris.

Not much. The only small disappointment was their so-called “happy hour” (2 for 1 drinks). Their bar has limited ingredients (couldn’t make a standard Martini, let alone any of their advertised drinks= Mai tai, Margarita, etc., etc.). The bartender” was pleasant, but totally clueless about anything to do with alcohol (started to make a Martini with Bombay Safire & RED vermouth), and our 2for1 drinks were charged at the 1for1 price.

The people who worked the desk were great. The room was very nice. The bed was very comfortable. The breakfast was very good! The location was unbelievably perfect!! I highly recommend this property!

The room was nice. The few complaints were that in our room when you open the door to the room you can see right into the sink area of the bathroom. Also there is no shower door. There is a half wall so for floor gets wet.

The location is excellent, close to Metro, shopping, restaurants and site seeing locations.

The room is reasonably spacious and pleasant, but the toilet in the bathroom is situated in a very tight corner which makes it almost impossible to use easily. Most unusual!

location and the staff. They were both absolutely fantastic. All the staff were so friendly and helpful. the location is literally 3 min walk from the Louvre. 15 mins from Notre Dame. The room was big, very comfortable.

the pre-payment on your card. I had 300 euros pre-authorised on my card when I made the booking. I then payed for the room upfront on arrival, plus another 100 euros pre authorised on the card, followed by the 69 euros I was due them for mini bar usage. an awful lot of unnecessary pre-authorisation in my opinion.

The location is excellent. You are in the centre of Paris, near to Châtelet metro station if you need the RER or Louvre-Rivoli if you prefer a less frenetic station. You can walk to many of the places you might like to visit - Notre Dame is 15 minutes away. It is a small hotel. The staff are brilliant... friendly, helpful, multi-lingual with a sense of humour. The breakfast is very good. It's a small breakfast space and you might wonder on first sight if you are going to be well fed... Worry not... there is every thing that you might want.

The room is comfortable, good space, good bed BUT there are NO grab rails in the shower, no anti-slip mat and it requires a degree of agility to get in and out. It is the ONLY aspect of the hotel that I would fault.

The staff were amazingly attentive to our every need.

The lack of restaurant and bar facilities. The description said the hotel had both but there really wasn’t. The rooms were not soundproof!

Excellent location, great sized rooms, staff were extremely friendly and helpful

Nothing met all my expectations

Absolute the nicest people at reception and breakfast room. Weather rubbish and windows (in an old property in a busy city ) don’t close ? never mind we change your room. No coffee machine in your room? no problem we bring you a kettle ! key doesn’t work after several attempts ? it’s OK we come and open for you and make sure we have you all sorted

decor is of a certain taste - Alice in Wonderland mean Queen springs to mind - all the more reason to go out and explore !!

Excellent location, great staff, great beds, big bathrooms and big rooms, we stayed in a "Deluxe" and was around 30sqm. The breakfast, even that wasn't something extraordinary had all the necessary thinks, fresh juice waiting in your table and excellent coffee. Was my 4th time in Paris, we are hoteliers our selfs and if you realize that when you stay in the center all the building are old and that Paris have small rooms and very expensive ones then this hotel is a fair choice and the great staff makes everything more eazy. First day we wasn't satisfied with our room ( wanted higher level) next day they moved us immediately and even the first evening the room was a very good one

No need to worry about this, even if something is not ok the staff will fix it !!!

Location

The air conditioner didn’t work, there was no air flow in the room