Staff was very friendly and accomodating. It was a spontanious booking so we came late and left early.

Hotel is situated between 2 busy streets so during the day there is traffic noise but it dies down during the evening. I had no trouble sleeping. Being a 1960s building the outside and some of the interior may be a bit dated but the room I had was spotlessly clean, the bed comfy and the staff at reception were most friendly and super helpful. Cairns Central mall is about a 15 minute walk and the Esplanade about 26 minutes. The hotel does not serve breakfast but Goose Specialty Coffee is a great place for breakfast and is at the corner of the next intersection.

The bathroom is a bit spartan and could benefit from putting up a shelf.

4 Night stay with the family, took the 2 Bedroom Apartment. Centrally Located. The rooms were spacious and clean with comfortable beds. It was a complete apartment with a kitchen although we did not cook much except for noodles, Did not have any inconveniences from other guests whatsoever. Check-in and Check-out was straight forward and staff were super nice even if our interaction was limited. There are a few food options close by but all delivery services deliver if take out is an option for you.

Nothing much really, If you are expecting luxury for you to chill, this is not the place for you, Its great if you are an outdoor person who uses it to rest and crash after a day of enjoying Cairns and what it has to offer on Holiday.

Hi guys. I've read horrible comments about the place. First of all, admittedly, it's not a new bldg so manage your expectations. However, the housekeeper made room very tidy including the sheets and floor. They also have tiny fridge, cup, teaspoon ,kettle, TV and sink with dishwasher and rug to clean or wash your dishes. We didn't use the pool although it looks lovely and clean. They also have barbecue area with complete tools and tables &chairs with umbrella if you want to stay outdoors.

First of all, it was weird to provide my bank account details although they said it's for security purposes due to instances of stealing their facilities. Next, some local who stays there warned us not to park outside due to crimes of cars being stolen, which stressed us out since it was hard to find a parking at night with tiny space inside for parking.

Our booking was upgraded upon checking in & my friend and I loved the room, the air conditioning provided, perfect shower pressure, amenities such as tea (my favourite), extra towels upon request, gorgeous pool/ sunscreen access & more than anything- we were both extremely impressed with the amazing service and hospitality of all staff. Namely, by the staff members Sarah, Ashley & another (male) member of staff in reception that we met initially, who were extremely kind and helpful to all of our requests & most likely repetitive questions about good restaurants to try & tours to go on etc. that were all answered with great recommendations. Pamphlets provided in the lobby were also helpful in booking tours during our stay.

I loved everything about staying at Hotel Tropiq, the only thing I can recall was slight staining on the mug & tea spoon. I still drank a lot of tea regardless :)

Pool was great, salt water with a small spa connected. Great for kids too. Have stayed here twice. Rooms clean and with all amenities needed. Very accommodating staff. A few blocks walk from Reef marina, taxis are fast if unable to walk. Cafe on corner close by for all meals, including breakfast and drinks, also alcoholic drinks. 8 mins ($25-30 in a taxi) to airport. Upstairs or downstairs options for rooms. Rooms block a lot of noise. Tiled floors. Aircon. Good shower. Photos are an accurate representation.

Larger beds are quite hard, smaller beds a little better. Everything else okay.

I had a wonderful stay at Hotel Tropiq. As a first time solo traveller the staff were incredibly welcoming and made my experience truly enjoyable. Ashley, in particular, was so kind and helpful, she was always keen to hear about what I had gotten up to during the day, she went above and beyond to make sure I was comfortable. The hospitality here really stands out, and I would definitely recommend this hotel to anyone looking for a comfortable and friendly environment.

We loved the location of the hotel. So many options for local restaurants and also very close to the esplanade! Beautiful views from the balcony, amazing tropical themed family friendly pool, bbq, playground for the kids, laundry and all the basic amenities were there at a hand’s reach! Rooms were clean and tidy, with a mini fridge, kettle etc, ample plug points to charge multiple devices, large bathroom with continuous supply of toiletries from the reception! For the staff, they were so friendly and welcoming. The gentleman in the reception was amazing and helpful to make our stay so comfortable undeniably. We were so pleased to enjoy our Easter weekend with such great hospitality! We will definitely come back! ⭐️⭐️⭐️⭐️⭐️

Not a single complaint!

The pool was awesome, the kids loved it and we swam almost everyday. We had a family room which was basic but had everything we needed. The water pressure was good, sheets were clean, beds were comfy and if we needed anything extra like towels, crockery, cutlery nothing was a problem. They even loaned us a toaster so we could make breakfast in our room. The property is not super modern but the price reflected this. Good location close to the city centre, an easy walk there or a $10 Uber to the Esplanade pool area where there are lots of nice restaurants and bars.

There were no facecloths.

Very friendly and helpful staff, we came earlier and they let us check in right in the morning which was perfect as we were so tired of the humidity. Our room had a very noisy air conditioner and they were happy to move us to another room with a much quieter one. Everything was great for the price, highly recommended!

Other guests smoked on the shared balcony so every time we enter our room, we had to run fast due to the unpleasant smell. It should be a designated area for smoking because they’re not allowed to smoke inside the room but by the door which is one step away, absolutely no sense at all!!!