Beautifully and recently restored and redecorated, amazing location, staff went above and beyond, super clean, everything I needed in long suite including kitchen. Got everything extra I asked for.

Lift was broken when leaving so really struggled with luggage down 3 flights of stairs at 3am departure!! Pool was colder than comfortable. No sunbathing area.

What we liked about Queens Court hotel and Residence. Calm and pleasant environment of the hotel. Very pleasant and helpful welcome at the reception. Front Office Manager Eszter Kohar very kindly and with utmost care oversaw our full comfort of our stay. Thank you. Parking is possible in underground garages. The hotel offers a beautiful lobby and environment with a fountain and a green garden with live music in the evening. It is very pleasant to sit here with a glass of wine or a cup of coffee. The hotel spa offers a hot sparkling pool, a normal pool and a sauna in a very pleasant environment with palm trees. Accommodation in a superior suite is a compromise between space and maximum comfort. Definitely suitable for families with children. A fully equipped kitchen with a large refrigerator allows you to prepare children's meals. Minibar with a wide range of drinks, quality wines and various snacks. It is possible to order MENU from the hotel restaurant with delivery to the room. The rooms have a beautifully furnished bathroom and a balcony overlooking the hotel lobby's green garden. The cleanliness of the hotel is at the highest level comparable to the best hotels around the world and you will really enjoy a comfortable stay. We definitely recommend using the hotel's international breakfast. The staff is very nice and willing to take care of all your needs. The hotel's central location allows for easy travel to the most attractive tourist attractions. One of the things we enjoyed during our stay in Budapest was staying at the Queens Court Hotel and Residence. We really recommend.

Nothing wrong.

The breakfast was delicious and the staff were fantastic. Special shout out to the front reception manager Blanka, nothing was too much trouble and the masseuse who was also great. I had a great stay, I would recommend!

Late night room service would have been nice as we were attending the athletics and the kitchen closed early.

EVERYTHING IS PERFECT. The rooms are beautiful, perfectly equipped (from the kitchen - of different sizes depending on the type of the room- to the bathroom and the bedroom itself) well kept and extremely clean (the daily cleaning service allows you to find the rooms as on the first day everyday). The swimming pool is extremely relaxing, and the gym (being open 24/7) has everything you may need. The open common area is lovely. The breakfast is top notch with its variety and quality of the food and service. The whole team (no one excluded!) is the most polite, mannered and prepared we’ve ever encountered (keep in mind that we were staying with a two year old, and they provided anything that we needed and were always ready to help, they even provided us with a child-sized bathrobe!). Lastly, on my father’s birthday, without asking or mentioning, when he got back to his room he found a lovely birthday card with a piece of cake and a bottle of Prosecco sent by the Front Office Team: this is the type of things that really make a difference and make you appreciate the attentive and precise work of the staff! Honestly, the hotel and the staff made our holiday go beyond our expectations, even making us decide to spend much more time at the hotel that we had envisioned! I could not recommend it more!

Honestly everything was truly perfect.

I can confidently say it was an exceptional experience! The room was absolutely fantastic—spacious, impeccably clean, and beautifully designed. Every detail, from the bedding to the modern amenities, was thoughtfully curated to provide maximum comfort. The ambiance of the room was both cozy and elegant, making it the perfect place to relax after a long day. The bed was comfortable, ensuring a great night's sleep. The attention to detail extended to the amenities provided, which included everything one could need for a pleasant stay. The staff were also incredibly friendly and attentive, making sure everything was perfect from check-in to check-out. I would highly recommend to anyone looking for a top-notch stay. I can't wait to return

The beds were super comfortable. The pool was nice. The location is amazing, easy to get pretty much anywhere on foot. Lots of restaurants in the area. Electric car charger in the garage.

The Wi-Fi in our room wasn’t really working. The hot tub wasn’t hot enough in our opinion. No smoking allowed even on the balcony, found out half way through our stay with a letter saying we’ll be charged 100€ if we do it again. The parking was 20€ per day when we booked and they tried to charge us 30€. Apparently they have just changed it to 30€ which seems a bit greedy in my opinion. Staff could have been more kind

Lovely hotel, comfortable clean rooms, well equipped kitchen in the room, nice pool, incredible breakfast in terms of choice of food, freshness of food and quality of hot food and super friendly staff in the restaurant and at the reception. A snack table is served in the lobby at 15:00, very convenient if you want to have a quick snack between breakfast and dinner.

Internet access was poor on the first days of our stay. With the windows open, you can hear noise from the street, even though the windows face the courtyard. Take earplugs with you.

We recently had the pleasure of staying at Budapest Hotel Charlotte, and it exceeded all expectations. The hotel’s central location is perfect for exploring the city’s main attractions, with many landmarks just a short walk away. From the moment we arrived, the welcoming staff made us feel at home. Their professionalism and warmth were evident in every interaction, making the stay even more enjoyable. The facilities are outstanding, blending luxury and comfort seamlessly. The tranquil spa was a true highlight—a serene escape from the bustling city, perfect for relaxation. We also had the best in-house massage We’ve ever experienced; the therapist’s skill and attention to detail left us completely rejuvenated. Breakfast at the hotel was simply gorgeous—a feast of fresh, high-quality options that catered to all tastes. It was the perfect way to start each day. If you’re looking for a stay that combines convenience, relaxation, and first-class service, Budapest Hotel Charlotte is the place to be. Can’t wait to return!

The accommodations were so large and well thought out. We had a bedroom, living room, kitchen, balcony, bathroom and shower room. It was like being at home. We used the pool and jacuzzi as well and found it to be a great way to end or start our day. Having a coffee machine was such a plus as well as we are both coffee drinkers that need coffee as soon as we wake. The location was so central to the train, track and walking distance from so many great restaurants and shops. We would definitely come back next time we are in Budapest!!

Nothing

Exceptional hotel in a prime location! Facilities include wellness facilities and pool. We used their massage service which did not disappoint! We stayed for 5 nights and I wish we could have stayed longer. The hotel was presented well over the festive period, with stunning tree and lights.

Only annoyance was the wait time for the lifts. There was only one small lift in our area of the hotel which was used by both guests and cleaning staffs. Over the 5 day stay there where multiple occasions where we had to wait a while for the singular lift.