I usually stay at Roomzzz for work which is in the City Centre - however, this was a last minute booking and Roomzzz was fully booked. The apartment was exactly how it looked on the pictures. Very easy to find and the check in process was seamless. The apartments were very clean.

Overall the property was great I’ve took 1 point of the rating due to just a couple of issues: Staying in Apartment 1 both bedrooms are right next to the back entrance of the property - the fire door which is used as an entrance is very loud when opening and shutting (this is used a lot throughout the night to with people coming and going) it led to very interrupted nights sleep. The bathroom also has a window which people pass going through the back entrance of property - whilst this window is frosted glass it has no blind over it - being on the ground floor for privacy it’d be better having a blind.

Large rooms, managed to get one of the free parking spaces, great location for easy access in to Newcastle. Metro station is on same road as is a taxi rank. But we just walked in most of the time which is about 10 minutes to get to the Newcastle side of Quayside. Shower is excellent, always warm water and a strong jet.

Could be a bit better equipped with a few basics such as tea bags, coffee, salt and pepper, tissues, kitchen towel, kitchen cleaning products. Also there wasn't enough toilet roll however after calling them that was quickly resolved within 5 minutes as they sent some more rolls round.

Parking behind the property, walking distance to the city center, comfortable beds, nice shower, possibility to leave luggage in the apartment on the final day of our stay.

Cumbersome check-in (we were requested to pay deposit based on a sent link which was evaluated by our bank as suspicious and to send a copy of my passport via email which I deam very risky). Poorly equiped kitchen (only three sets of cutlery, only one small and thin pan, no cutting board,...). Plastic foil left at the kitchen cupboards looks weird.

great apartment with good facilities. plenty of space and facilities for a night or longer stay. well thought out in terms of what someone would need. location perfect to city centre

shower water leaked into floor as it looks like it needs re sealing on the bottom but used towels to soak up any excess water. probably have more than one key for group staying or use a code to access all doors or key cards.

Perfect for our large group (spread across two apartments) Really appreciated the upgrade we received so we were all on the same floor- very thoughtful. Both were very clean, spacious and well equipped!

We had a bit of an issue with hot water in one apartment but the staff were so quick to respond and fix that it was no issue at all.

Friendly staff with clear communication all over email easy check in and check out. Catered to needs if/when needed. Quiet apartment with everything you need. Walking distance to some shops and restaurants. Clean and modern with plenty of space. Comfy stay, good value for money. Free parking.

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The location was perfect - very easy to drive to and to travel to Newcastle from. The apartment itself was lovely, great amenities (including parking). Excellent value for money.

I suppose this is a difficult thing to install in the building but a lift would be very welcome if possible for accessibility.

Lovely and clean, modern and well equipped apartment. We stayed as a group of 4 girls and 3 mams we went to watch the football at St James park, only took us 20 mins to walk back so great location for that! Also bus station literally metres away which is great. Also good communication from owner

Absolutely loved the location, the cleanliness of the apartment was stunning & the whole apartment itself was more than enough! :) thank you so much

Only thing that slightly bothered me was the batteries not working in the TV remote, resulting in us having to go get some.

The apartments were perfect for our group Lovely living areas Beds were very comfortable It was very clean Easy check in and check out Any questions I had were answered very quickly and there was phone support whenever it was needed The shower was fantastic

The boiler is very loud in the bedroom