Newly constructed / renovated hotel, supportive and always ready to help staff, nice area not to crowd but at the same time 15 minutes away from center by 21 tram, excellent breakfast

No watsapp or other massenger for contact, also no internal phone for contacting reception. For locals this is no problem, but for tourist who is in roaming it has some inconvenience. This new tendency of not cleaning the room until requested, I can't get used to this and mostly forgetting to request ending up with uncleaned room. But this is mostly my problem ;)

Brand new, stylishly dressed room. High spec fittings. Fridge and safe. Great bathroom. Delicious breakfast, with plenty of choice. Several fast lifts. Quiet location.

A good way out of town, but the 21 tram stops right outside.

- Implacable design. Modern furniture and high-quality toiletries. - The room was extra big with nice panoramic view to the park - Delightful breakfast. Don’t remember this big selection of fish in any other 4 star hotel. - I had my birthday during the stay, and the stuff was so nice to check me in earlier. In the room I found a greeting card with best wishes and a lovely mini-dessert 💙 Many thanks to the team! - Tram stop and grocery store are right next to hotel entrance I’ve already recommended this hotel to all of my friends and can’t wait to come back 😍

The location was amazing. The tram stops were just around the corner to old town and across the street. Easy to get to Ost Munchen station to take other trains to places like Salzburg etc. The breakfast was a good variety, fresh, they even had a juicer. Grocery stores close if you forgot something. Parking garage was great led straight up to the hotel! Not sure if it’s free because we parked there only after we checked out.

The only thing is, and I know it was a safety thing, but you could not get to other floors without having a key to that specific floor. We had 4 rooms and only 2 of our rooms were on the same floor. It was a pain to get kids from one floor to the next and had to meet adults in lobby to get to their floors. Restaurant at hotel is closed on Sundays! And in breakfast, only 1 waffle maker so had to wait like 10-15 minutes for that at breakfast they definitely need 2.

Staff were super friendly and their English was superb. Very hospitable. A lovely man from Barcelona at the reception was extremely informative and helped us a lot with stuff to do, went above and beyond to make us feel very welcome. Lovely sound proofed rooms so nice and quiet. Clean, calm, modern.

The breakfast was expensive for what it was. Minor criticism. Only had it once and then went to the cafe around the corner the next few days which was cheaper and nicer.

- good location and nice environment - modern hotel equipment, big bed, big TV and excellent shower - tram stop in front of the hotel and in 15 min. in centre - pleasant staff - quick check in/out - great breakfast - I highly recommend it - price and quality ratio 10/10

The rooms are clean and fresh, the beds and pillows are super comfortable, there isn't any bad smell in the room, the view was also nice especially spending my NYE there and seeing all the fireworks around. The staff were super friendly, the design of the hotel common areas and the actual rooms were very nice and tasteful. The breakfast is amazing! Bonus points for having a juicer where you can make your healthy juice in the morning.

Nothing.

We stayed at the hotel for 4 nights with my friend while attending the Adele concert. While I understand that hotels raise prices during big events, I felt that the rate we paid was quite excessive. The hotel’s design is absolutely stunning! There are so many beautiful details, and the quality of the furniture is top-notch. Every room has excellent noise isolation, so you won’t hear anyone else – it’s a really nice and peaceful experience. Our room was extremely small. Once the suitcase holder was in use, we couldn’t fully open the door, and the second suitcase had to be stored on the floor under a tiny table due to the lack of space. There was no wardrobe, which I found inconvenient since hanging all our clothes on the wall and shoes over the place wasn’t ideal. Overall, the room was just too cramped for two people. On the positive side, the bed was very comfortable, and the pillows were great. The breakfast was nice and it was good qality, with all the basic options covered. On our stay it was quite overcrowded but I gues it is because of the concert. I believe the experience would improve if guests were asked in advance what time they'd like breakfast. On two occasions, we had to wait for available seating. The location wasn't the most convenient for us, as it was a 30-40 minute walk to the city center( old town). While there is a tram station nearby, which we used frequently, the additional travel costs added up, especially when making multiple trips in one day. Taxi to city center from the hotel coast 20-25 eur. Overall, our stay had its highlights!

Price Lack of Space

the room had windows on 2 walls, as it was located on one of the corners of the floos - the bed was comfortable - toiletries were sustainable - refillable full size products, not the typical individual packaged soaps etc - the breakfast had lots of options and we liked that one could get freshly made waffles, for examples

for our 4-day stay no one came to pick up the trash or do anything for that matter, we took some of it out each day - no toilet paper refill, we had to ask 2 times - it's a bit far from the U-Bahn, 15-20min on foot, but manageable with the tram to the city centre

The property is modern, but cosy, stylish and very clean. The decor is wonderful and every area has a nice relaxed vibe. The staff were friendly and attentive, there’s plenty of information in reception and the location is excellent, a very short tram ride from the centre, and only about 30 minutes from the airport.

Nothing really, I have absolutely no complaints or negatives. If I had to absolutely clutch at straws the ‘English Breakfast’ part of the breakfast was slightly disappointing but to be honest there was so much on offer it didn’t really impact us at all. And really, who expects to eat just English style food when abroad?!