We stayed in the Kaiser suite, and it's even better than described. It is updated very large and luxurious with many comforts of home. There is a small patio that we enjoyed a beverage on before going out to dinner. The breakfast buffet was included in our rate and is definitely worth selecting when booking. The staff were all friendly and helpful, especially Christine in reception. I would definitely recommend this hotel.

Beautiful big room. Perfect location in middle of Regensburg, easy walk to everything. ( 15min easy walk to train). Studio had lovely big bath, great shower, comfortable bed. Washing machine and dryer a big bonus. Friendly staff...nothing not to like

We enjoyed staying in this lovely, historic hotel in the heart of Regensburg. Our room was well appointed, clean and comfortable, with nods to the history of this hotel. (Beams, four-poster bed). Parking is in a public lot about 3 minutes from the hotel. Glad there was an elevator for our luggage! Breakfast was very nice, but the best part of our stay were the people. Great staff, very welcoming, and helpful when we needed to solve a quick issue with our rental car. Two thumbs up!

The bathroom was a bit outdated and could use more light.

PHOTO: To the left, with the cars is the obvious right way. WE DROVE DOWN THE ONE CLOSER TO THE RED CAR!! 😂👍 ARRIVAL ADVENTURE: We abandoned our car a few alleys away because we were trapped. Somehow we managed to drive our SUV rental down a lane that was surely meant for 2 bicycles to take turns leading the way. The kind owner, who had already stayed late to check us in, said she had been trying to reach us to warn us of the Google Map vehicle mouse trap! Too distracted, we had missed them and had only booked an hour earlier. She showed us our room, grabbed the hotel keys and said, “Let’s go. I will help you’. Back down the narrow lanes, in the dark and the cold, she looked over the car. Went to front to measure by taking large steps and counting. ‘Yes’, she said ‘I think you can make it’. My husband and I looked at each other and said okay then…. Going back would be equally as difficult. And then 2 women brilliantly directed an already frazzled man to victory with a half inch to spare on both sides!! We parked our vehicle in the back hotel courtyard. It was then we realized that the PARKING REALLY WAS SO SIMPLE!!! Easy in and easy out, if you go the right way!! Ah, the adventure of it all…. What a wonderful woman the owner is. The hotel itself was everything promised and then some. Complimentary water and coffee in the room. Breakfast included until 11:30am!!! In the most beautiful area in the heart of it all. A TREASURE!

The room was very large and comfortable. Despite being right in the center it was very quiet and we slept well. The building is centuries old with thick walls and gigantic wooden beams and I loved the feeling of being steeped in history. Plus the location is excellent: right in the middle of the old town and walking distance to everything.

The decor was a little sparse and modern and I felt like they could have made it a bit more cozy. But this was a minor point and probably a very personal one. Overall, it was good value and a great location.

Situated in the centre of Regensburg, the Goldenes Kreuz is a beautiful hotel. Our room was spacious and clean, breakfast was served in the cafe next door and there was lots of choice, including freshly cooked eggs. Staff were great too.

Everything was great, nothing to complain about. However if you are driving into Regensburg the streets are very narrow and pedestrianised so parking can be difficult. But parking garages are available

The hotel is placed in the old city center, pedestrian area and it is very clean and nice, the staff is very helpful and ready to share information with you, if you come by car, contact the hotel in advance to get directions, they have arrangements with some underground parking in the closed distance from hotel (5-10 minutes walking), the breakfast is fantastic, you can have multiple options available, also the surrounding area is packed with all important tourist attractions, lots of cafe & restaurants around.

Nothing, all good as it is.

Location is perfect for visiting the city center, staff very helpful, very good instructions to get to the hotel by car, just need to enter them into the google maps, good breakfast.

Nobody in our family of 3 couldn't get a comfortable enough sleeping position with the provided pillows. Didn't ask for other pillows as it was just a one night stay, so maybe this problem could be solved by the friendly staff. Although the breakfast was plenty enough, it's a shame that it's a la carte, not a buffet style, quite some food is wasted this way.

The room was wonderful - extremely clean and better than in the pictures. It was enveloped in history and still equipped with modern comforts! The location and walking around it was a superb experience. [Getting there, however, would have been impossible without Christina's clear instructions] The staff was great on the first day - both at the hotel and the restaurant. The free breakfast was delicious and the portions were extremely generous!

The dryer in the room was extremely loud and it didn't really dry very well.😅 The elevator was clunky and unreliable when we were trying to move our luggage on checkout. There was a mixup with billing (amount charged was slightly higher than mentioned in the bill) and the restaurant staff was icy on day-2. [None of these take away from the experience too much; we thoroughly enjoyed the stay overall!]

near to centre, very good room cleaning, comfortable beds, good kitchen equipment( no oil, condiments).

Bathroom was very small, television was difficult to get any English language programmes. While breakfast menu was good staff were inconsistent, different staff each day, and even same item on menu had different components each day. Fruit on yoghurt was not peeled. We had not been told that breakfast on Sunday was an Hour later than other days, even when we sat waiting for some staff to appear.