We were looking for a hotel where we could drop our bags on the way from Zao Onsen to Ginzan Onsen and then return to stay for the night. In the morning, we were able to take a short train ride to hike up Yamadera and then return before checkout and catch our train to Tokyo. This hotel was perfect because it was literally connected to the train station and right by a big department store/food hall for good local souvenirs and bentos. It was a very nice, large, modern hotel and we did not hear any noise from the trains. Private bathroom and shower. Very good deal for the price.

Everything was great.

Extremely convenient, right above JR Yamagata. The hotel ambiance is very nice, very welcoming, clean, and comforting.

For a hotel this big, I wish the hotel provides more coin laundry. Most travelers also going around Japan for weeks and nearly all of them need to use the laundry facilities. The location of the coin laundry also quite a walk as it’s located on the other building. I had to walk with my dirty laundry only to be dissapointed as both machines are taken. I also can’t find a status of the laundry and there’s no queuing system. It was frustrating having to walk back to my room with all my dirty laundry.

Location is 10/10, right at the Yamagata station and can connect to the station and a convenient store directly from the lobby without going out of the building, very convenient! The room is really large and nice with many thoughtful little details. The windows are facing a small garden for the room type we booked, so very nice lighting and beautiful view. Two options for breakfast you can choose from Japanese Teishoku or Western buffet.

The buffet breakfast is a little disappointing with the price range and expectation for the hotel at this level. It's tasty but not many options.

The location of the hotel is in the Train station. This has helped travelers on JR train to check in hotel and drop off bags easily. There is a JR Shinkasen Customer Service and Ticketing office opposite the entrance (just <10 foot steps). S-Pal (mall) and Starbuck are also next to the hotel (< 5 min)

The location is very convenient. Bus Station to Zao onsen and other places is just a few steps away from the hotel. The hotel has 2 blocks, New Wing is slightly colder and Old Wing's rooms (refurbished) are more warm. There is a coin operating laundry machine (comes with detergent) with locked. This means other users will not able to open the washer until you unlocked it with passwords.

Loved our large comfortable room in the renovated South tower. It is the biggest room we've ever had in Japan. It had the style of a luxury hotel but at a bargain price. Great beds, great views and a very convenient location connected to Yamagata Station concourse and a pedestrian overpass to the centre of Yamagata City. Perfect base for buses and trains to Kaminoyama Onsen, Zao Onsen, Mt Zao Ropeway, Okama Crater, Omoshiroyama Gorge, and Yamadera Shrine.

Nothing significant to dislike just a few tiny forgivable issues. The bathroom had a big gap under the door allowing sound to escape. It also had a poorly lit mirror and the limited shelf space was monopolised by an amenity tray and cups. At night, expansion noises came from the ceiling / air conditioner ducts. If these issues were fixed it would be even better.

The hotel is in Yamagata station and had very easy access to. Once you get out the train gates there are signs for the hotel (literally a 2 min or less walk). The staff was really kind and helpful (especially since we didn’t speak much Japanese) . The room was clean and comfortable. I’m very particular with Japanese hotel bathrooms since they can be cramped (I hate how close the toilet ,sink and shower is in typical Japanese hotels), but this hotel bathroom was more spacious and comfortable to move around in

We stayed three nights in the Standard Triple Room. Room size is comfortable for a family of three. The room is clean and neat. Room view was good and wide. The hotel is linked to a shopping mall, some restaurants and local food gift stalls for souvenir. Yamagata Train Station is also linked together. Can try the famous pork chop rice there if you have time. A convenience shop at the ground floor, very convenient. They provided choices for breakfast, either Japanese set or Western set. One of the waitress spoke good English and explained very details for each choice, in very good manner. Breakfast also included coffee, tea and juices. Their lobby was big. They have a coin laundry room but has only two washers (with dryer function, of course not dry enough), no individual dryer provided. So we drove out to use the coin laundry shops nearby. Opposite of the hotel has many local restaurants too, we tried the chicken dinner buffet, nice. Their car park is big, pls advise the front desk you need to park your car when check-in and they will tell you how to do. There has a 24 hours big supermarket can reach by feet but may need around 15 mins walk.

The public areas of the hotel looked very smart and quite upmarket, although I didn't have cause to use them. My room was a 'superior single room' and I found it quite spacious, which a small double bed for single use. It was spotlessly clean, quiet and comfortable. The thing I found really good about this hotel was that it is actually within the hotel complex. This was a massive help, as my main reason to stay in Yamagata was as a base to visit Yamadera; therefore the effortless nature of being able to stroll out of the hotel down to the station concourse turned out to be a real bonus!

Go for an upstairs corner room and, on a clear day, be rewarded with expansive views of the mountains which ring Yamagata, plus a look down on the hustle and bustle of the square below. As part of the train station complex, and with buses around town and further afield, such as to Zao Onsen, location is excellent. It's scarcely luxurious, but reliably clean and comfortable and with efficient and friendly staff. A shout-out to the helpful staff in the nearby tourist information centre, too. A great base for sightseeing in the region.

best location for train travelers. the hotel is right next to the shinkansen exit. you can say the hotel is in the yamagata station. bus stop for zao onsen right in front of the hotel. if you hold a jr pass dinner in yonezawa is just 30 minutes away by the shinkansen, yonezawa beef is one of the best. this very same station connecting to ginzan onsen, yamadera etc. a convenient store is at the hotel door step. restaurants and many izakaya is within walking distance.

if anything, next time i visited yamagata i’ll book a bigger room. as each type of room detailed in booking app.