Close to the JR Yamagata station. A Max Valu supermarket is also just right around the corner. Room is what you expect from standard Japanese business hotel. The TVs show you how busy the public bath is and if the washer and dryers are occupied. WiFi was also pretty good. Free breakfast was great. I read another review that said there wasn’t a lot of variety, but there was very good variety in my opinion for a free breakfast. Good mix of Japanese and Western items. It gets pretty busy, though.

Public spa was fine, but quite small. I didn’t use it but took a look at it when doing laundry.

Good breakfast and great location while having anything necessary for short stay Hotel is quite big, probably because there is not a lot of hotels, but it is great for this value so can be quite crowdy during breakfast In the end it is great value for your money

Hotel is a bit old and it shows as there is a lot of tear which might be fixed eventually and not really big deal Cleaning stuff doesn't seem to clean around door well so it was a bit surprising to see dirt which is unusual

amenities were excellent !The route inn is my hotel of choice when staying in Japan. I loved the public bath and the Japanese breakfast was exceptional. The staff in the restaurant breakfast area were so welcoming and polite, I have not experienced this level of service in 5 star hotels so 10/10 for them. There was one particular English speaking women who may of been the duty manager who was exceptional in both customer service and attention to detail. she is an asset to this property and her English skills were exceptional.

Maybe the male front desk staff could learn some English skills but other than that I can not fault the hotel.

Wide variety of options for breakfast, though best if you like a Japanese breakfast. Certainly did not go hungry, plus there is a big supermarket right behind the hotel. Very comfortable beds. Loved being able to leave luggage after checkout before going to Ginzan Onsen for the day. The location is very convenient to the JR station for trains plus also for catching the bus in the morning to Zao Onsen.

Nothing.

Convenient location as an overnight stay, to allow us to visit Risshakuji Temple at Yamadera early next morning. We wanted to be close to the station for easy access to the trains, which this provided. Typical of most hotels in Japan, it was compact, with some novel solutions to provide more space, such as the pull out kettle shelf.

Great location, just behind the JR station. The staff was very helpful and our luggage was already in our room after we came back to check in later in the day.

The onsen was way too hot. The breakfast was okay not a lot of variety and air circulation in the dining area was poor. It had a very greasy smell.

Very friendly staff, delicious breakfast, enjoyed the public baths. Comfortable room with all amenities needed. Good food at the restaurant. Excellent value for money. Excellent location.

The early breakfast hours meant that a relaxed start was not possible.

Great location, cool little view, there is parking at the back of the building which was really cheap.

The mattress was very firm, and the pillow was too. Unfortunately they do not have soft (western) pillows. This may have changed though

Very close to the station, clean, comfortable room, friendly staff.

The breakfast buffet was small and limited, and the hotel asks guests to choose a 30-minute time in advance.

I always go to Yamagata at the end of the year, but this time there wasn't much snow, but the hotel is very nice.

The only thing I didn't find very good was the Wi-Fi connection, very slow, other than that no complaints.