My stay at the Sofia Hotel was peaceful and restful. Even though the hotel is historically over 100 years old, the rooms are modern and clean. What I like is the walking proximity to nearby restaurants and the MTS trolley line.

Being a boutique hotel, one needs to bear in mind that overall size and spacing is very noticeable. Thus, my room with two double beds, was much more smaller, compared to identical rooms from non-boutique hotels. The elevators, while generally prompt and responsive, are narrow and can only accommodate four people at a time. If you're either a tall, wide or heavyset individual, staying at this hotel might be challenging for you. The parking lot ($40 per day for hotel guests) behind the Sofia is also small and sometimes will require cars being parked right behind each other in the same lane.

Excellent location in downtown, walking distance to the seafront, gaslamp area and the restaurants. Friendly and helpful staff. Room was cleaned daily, coffee maker in the room, fridge and a small microwave. Room was of good size bed comfortable.

Staff at check in was not very welcoming and helpful. We had an issue at check in as they took our credit card without telling us that the hotel was charging the entire amount of our stay plus holding on the card almost 30% deposit of the total cost. Regarding the issue of the deposit, we were told to refer back to Booking.com as nothing was mentioned on the booking about deposit. We advise to check when reserving as it's not the first time that the information on booking.com is incomplete.

Bed / mattress was of good quality and comfortable. Room was a decent sq.ft. - Comparable to a room in a Westin in size. Bathroom / shower areas recently renovated. Location was excellent for our requirements as we were able to easily walk to most venues we want to see and bus transit system was very good.

Design of building, being of a 1920's era, only offered a street view to limited rooms. So basically no room view. Walls or vent system allowed for conversations to be heard from adjacent rooms quite clearly.

Staff was excellent. I had forgotten my phone on the bed. I realized it at the airport and called in a panic thinking they may take the sheets with the phone in them. I was put in touch with Amy who immediately ran to check the room before they stripped the bed. She only found my phone, she drove it out to the airport where I was able to meet her, retrieve it from her and still get on my flight. She was my personal hero that day!

All was good

The Staff was excellent and very helpful. The flavored water and candy at the front desk was a nice touch. Definitely grabbed a hand full of mints and smarties when coming and going. Water filling station on the floor helped since there was no bottled water in the room.

The slow speed of the internet. I tried both WiFi and ethernet, and both were the same speed as using my cell service if not worse. Also the ethernet cable was broken which made it difficult to plug in to my laptop.

The staff were all friendly and accommodating. I lost an item one night and they were very helpful in finding it. The location is right within downtown and a short walk from Gaslamp. There are free candies at reception which was a nice touch.

There was no lights in the main bedroom beyond the bedside lamps, which meant that the rooms were always very dark at night. The room also smelt badly of smoking despite being a non-smoking hotel.

I was attending a conference at the Westin Gaslamp. The Sofia is literally a 4 minute walk. The room was clean. Booking.com allowed them to upgrade my room to a suite. I stayed in room 601. End unit.

The ventilation system in 601 was crazy loud. Housekeeping still hadn't cleaned my room by 430pm... to the point I just told them not to bother for the day. They didn't have any water on the room but had water dispensers on alternate floors. I had to buy a water bottle elsewhere to fill up for the night.

The location was perfect for my needs . Close to everything and within walking distance of every place I needed to go with. Whilst the rooms are small they are comfy . A lot of history with this hotel which I enjoyed finding out about. The guided walk with Pamela on SATURDAY morning was a bonus. Very informative and interesting tour .

The rooms could be bigger but given the hotels history is totally understandable.

Very clean. Centrally located. Offered a free 1 hr tour of the area which was awesome! Water and fruit in the lobby and coffee in the morning.

I'm pretty easygoing. it was all good!

The location couldn't be better, since we went to the opera two blocks away; everything from Little Italy to the waterfront is easy and safe walking. But the best is the small rooms (yes small can be exquisite) that are fully redone with everything in great detail and design. This all stands out from the "big box brands" as a unique choice. Consider strong not trying to pay for parking anywhere you stay downtown. Rideshare, or use the wonderful rail system, or walk. The only downside is there is the hotel restaurant is not yet running wince COVID.