We loved the location. I didn't know Florence and we were looking for a place near my daughters university. For some reason this hotel caught my eye. My daughter said we would be near everything in walking distance to most attractions. I would say it was perfect! Our view of Basilica of Santa Croce and hearing the bells was beautiful. The hotel was very charming plus the breakfast room was beautiful. Our room was just the right size and decorated lovely.

There wasn't anything I didn't like.

Perfect location, very nice and comfortable apartment.

Too small room for breakfast. Sometimes we waited for the space for breakfast. Breakfast itself doesn't correspond to the level of the hotel.

The location was close to all tourist attractions, but just far enough away so that it wasn't so crowded. The breakfast is amazing! Loved it! The housekeeping does an awesome job with the daily cleaning. It was so nice to come back to our room each day and find it spotless. The bed and pillows were very comfortable for a good nights rest. We also loved the decor in the hallways as well as the furniture in the bedrooms.

Can't think of anything. Maybe a little more info when we checked in.

Our room was very nice as was the whole facility! We never heard any neighbor rooms. Everything was clean and the staff were very helpful and friendly. We also had a nice time with their wine service in the courtyard after a day out. Great location as well!

There is a bar or something across the street that is open late but it wasn't that noticeable when you close the wooden shutters. We stayed for a period where they turned the heat on for the year and woke up with the room sweltering because the steam towel heater in the bathroom was on at full blast by default for the whole night. We turned it off and problem solved. Both minor issues/circumstances. I 100% recommend this place.

Beautiful comfortable room with an amazing view. Loved the location and the decor.

The breakfast

The room is excellent. It does not have a mirror in the room. The ambience is great. I shall love to stay at their property again.

A little better breakfast. And the tables are too small. For two people to keep their plates is almost impossible.

There is so much to recommend this place. Came with my boyfriend for two nights - our room felt so luxurious with a huge bed, wonderful bathroom with a separate bath and shower, and lovely Florence style view from the window! The room was beautifully clean and well kept. On the second day the sheets were made, and bath salts were left beside the tub - a very thoughtful touch! Also the receptionist we had was charming and full of excellent restaurant recommendations. She is a great asset to the hotel. Generally just a wonderful and reliable place to stay. It met all my expectations and would definitely recommend.

Nothing.

The hotel was unique and within a stunning Italian building. The location is good for first timers in Florence as near all the popular areas and 20 minutes walk from train station. The receptionist welcome was friendly except breakfast staff could have been more polite and understanding. It was disappointing that breakfast was served from 7.30 on a day basis and this was inconvenient especially when most day tours usually start earlier in the morning. Would have been great if they had served breakfast earlier. The bedroom were large and comfortable beds. Shower could have been more powerful but decent anyway. The cleanliness throughout the hotel was fantastic and very well presented with a nice perfumed aroma throughout.

It was disappointing that breakfast was served from 7.30 on a day basis and this was inconvenient especially when most day tours usually start earlier in the morning. Would have been great if they had served breakfast earlier. The breakfast room was beautiful and good selection of pastries, juice, eggs, ham,cheese, fruit etc

Beautiful building and interior furnishings and the location was excellent. Easy to come and go.

One issue that arose on the first night was that the staff failed to mention how to enter the Suite that leads to your room after hours. It was locked and I had no way to get in. After several attempts, someone buzzed me in (I assume that they saw the activity remotely). There are no receptionists on site at night. Also, there were mosquitos in the room and I saw that they had a bug repellant aerator which worked for the most part, but I still got a few bites. Likely the wet weather and rain did not help.

The place is beautiful and it smells so wonderfully. Can say it's the best bnb I've ever stayed in all my travels, I couldn't believe how lucky I was to book a place here. Located just beside one of the main piazzas in Florence, but the soundproofing is so great you don't hear any of the bustle and noise. It's so convenient and easy to get around. Cleaning service is excellent - they clean daily and replenished the water too. Facilities are complete with cutlery, glasses, pots, pans, a TV with access to YouTube or Netflix. A full dining table and living area (we stayed in the bigger rooms/suite because we were 5 people). There's a spacious modern elevator to go up to the rooms. If ever I go back to Florence, I'll only stay here!

The wifi is a bit slow, but wasn't an issue for us since we had data sims.