Kindness of staff, incredible location, accessibility to onsen (tattoos allowed), amazing breakfast. We were with our almost 2 year old son who loved it. The staff was very attentive and friendly and Mitsumi in particular was lovely with us.

I think this is that kind of hotel i will never forget. Is incredible stay in a Japan house from 1831, with the same tradition. The room is huge, the staff is super lovely, Akary is our room assistent and she is soooo sweet. The room is beautiful, the hotel is beautiful, and the bed, UFFF i wish have this bed in my house in Brasil. If im a person who lives close from Kyoto, i will always save money and spend a weekends in this hotel. This is a super relaxing hotel. TOTALLY RECOMMEND FOR A RELAXING WEEKEND.

The price is super expensive. Ok this is a super special hotel with a lot a staff, but is expensive, the dinner, the breakfast (im do not take, but if i, will cost a lot of money). The location is ok, but is not in the middle of the crowd. If you want stay in the old town you can found hotel around there. The TRUE is: it was my first time in Japan, in Kyoto. If you want know the city, walk around and if you will not looking for a relaxing hotel who you will spend your time there, im not recommend this one. This hotel is a perfect hotel to STAY there, not to meet a new city. I choose this one because was my husband 40th anniversary and we was looking for a special hotel, and for this, it was perfect.

Easily the highlight of my short stay in Kyoto. The staff speak English and their hospitality made the whole experience special! I loved the yukata and ended up buying one at their souvenir shop! Unfortunately, I had to cancel my kaiseki dinner due to health issues, but I enjoyed the Japanese breakfast. And the bath was just perfect for relaxation. Oh, and the Ryokan is super close to the subway, just 3-4 min of walking. I made tons of photos and good memories. I am definitely staying here again next time I am Kyoto.

Nothing. It was simply magical!

Our first ryokan stay was a fun experience for the family. We enjoyed everything from sliding across the slippery tatami mats and polished wooden floors in tabi socks to dining in yukatas and soaking in the public bath. The elaborate meals were delightfully presented by Akari, our very sweet and super-efficient host. She made us feel very much at home.

It was too short a stay and we wished we could have had a tour of the entire ryokan, to peek into spaces like the kitchen from which so many trays and little plates of food magically appear. It would be fascinating to know more about the architecture and stories of this very pretty place.

Our Seikoro experience was a beautiful, intimate way to explore a more traditional Japanese lodging experience during our short stay in Kyoto. The room we had for our family of 4 was very comfortable, with two western-style beds (in a smaller side room) and two futon-style beds that the room attendant made up each evening in the main room. The futon beds are definitely firm, so good to expect if you are accustomed to a softer bed! The breakfast allowed us to choose from Western or Japanese style. Our boys (ages 9 and 11) chose the Western style both mornings while parents got the Japanese style. Both were delicious, with different elements both days. The public baths in the hotel were peaceful and relaxing. We also had the kaiseki dinner, which was absolutely delicious, and an ideal way for us to experience that style of dining with our kids, since it was more relaxed to have in our own room than trying to take them out (fine dining within a private room setting). The location of the hotel was great, and it was about a 25 minute walk to Kiyomizu-dera, which opens at 6am and allowed us to walk to early before returning to Seikoro for the lovely breakfast.

I loved the service and the staff. They were very kind and professional. Top tier service. We were attended very good ever since we arrived there. They took care of our luggage. I talked to them about my girlfriends birthday and requested them to arrange flowers and cake which they did. They also kept our luggage for the rest of the day even after we checked out in the morning to go for sight seeing, as well as called a taxi for us in the evening when we came to take back our luggage!

It was a bit pricier for what was offered in the room as well as dinner. Its a very old ryokan with history but the room felt like it was not well maintained. There was dust in some parts of the room and some old objects were stored in the cabinet. It could be better if they retained the history and authenticity but also maintain the room better.

Initially when I was looking at options, I thought this seems kind of pricey. But I was interested in this traditional ryokan for its history, and since this was for my husband’s birthday, I took a chance and splurged. I’m so grateful I did! It was more wonderful and romantic than I could have imagined. Extremely clean and comfortable. Staff is above and beyond excellent and kind. Our host was so traditional they needed to use Google translate to explain some things in English, which I appreciated the extra effort to help us understand the significance of the dishes, instead of just not explaining because it’s too much work to explain. They also accommodated a request several days in advance for a birthday cake for an additional charge, and it was the most beautiful and the most delicious cake I’ve ever tasted, and they even made a special presentation of it. The staff made this birthday out of his 48 birthdays THE best birthday he has ever had. I am the type who has always typically preferred to travel alone. I really don’t think this has to be a romantic couples getaway, though. Anyone interested in a traditional historical experience alone or with friends or mature kids I believe would have just as great an experience.

I have no complaints myself, but for those not used to sleeping on tatami, this could be an issue of comfort for you if you’re the sort of person needing a very soft bed. It’s a very peaceful and quiet place, so I personally would not bring young children or kids who have a hard time controlling their bodies and volume. I was so grateful to be able to leave our kids with my aunt for a couple nights so I could relax and enjoy our stay.

The room was comfortable, there was a separate area by the door where I could keep by luggage and close the sliding door so I didn't have to look at my big suitcase. The garden was beautiful and I was able to open to door to take great photos. The service was exceptional and everyone seemed genuinely happy to help with luggage, taking your shoes for storage, set up the bed, find an extra pillow in the night time, set up breakfast at the table, etc.

I think the private bath in my room had a leak as it wouldn't fill up and would slowly empty to a certain point. Not their fault and I'm not mad about it. I still enjoyed my bath :) I didn't like that there was minimal privacy on the right side of the garden when looking outside. Left side had a cover but caught neighbour watching me taking photos of the garden from his room on the right. Small issues that I cannot blame anyone for (except for the nosey neighbour). I really enjoyed this Ryokan.

The staff were lovely and we enjoyed the experience of staying in a traditional ryokan. The welcome we received was great and the staff were very helpful. I asked a few questions before check in and all were answered quickly. I went in the women's bathhouse which was nice and relaxing. The kaiseki dinner was beautifully presented and the lady who served us and put out our futons was very helpful, friendly and polite. We mentioned we would have to sadly leave early due to travel plans and they were very accommodating. We very much enjoyed our stay.

The meal was AMAZING.

I thought the meal was going to be in our room. Communication was unclear about that.