We were a family of 5 adults and 1 child. The location was absolutely spot on, very close to the ski lifts which made life easier with a child. The ski hire shop at the hotel was very friendly and helpful and sorted us out straight away. Ski passes were included in the hotel price and given to us on check in. The rooms were very clean and neat and comfortable for our 5 night stay. Breakfast was plentiful and the staff were very attentive. A great varied choice for adults and children and the coffee was good. The boot room was very accessible with secure lockers and boot drying fans. I would suggest that this hotel suited families and children the most. The buffet dinner was great and varied and we used this for one night but we prefer a la carte so we chose to eat out the other nights.

For us the bar area was a bit too chaotic with children running around. They do offer an adults only section but this was always full. It was no problem though as there were other hotels and bars very local that we went to. Again the buffet was busy with lots of children which is great for families with lots of kids. We preferred something a bit quieter so opted to eat off site.

We wanted to escape Christmas a bit, and this was a very good decision. The hotel is located right next to the ski lift, and it has nice wellness focusing more on sauna, steam baths. The deluxe rooms were nice and a food was good, especially tasty on the 24th. Everyone was very nice and friendly from the staff, I fully recommend this place.

At the breakfast the juices (3 or 4) were very basic, maybe having just orange juice instead but a higher quality would be better.

Nice lounge area with billiard and children playroom Good service Good breakfast but fairly monotonous Literally next to ski lift Parking included in the price Skipass and pools included in the price

Nice but a bit small room for 3 ppl (3rd bed was more like a low level bed) placed next to normal size bed. Bed frame is metal made

Hotel staff was very kind and helpful. A lot of hiking trails start or lead near the hotel which is very nice. Beautiful tarn 5 min walk from the hotel. Good for families with kids.

The hotel is very big and the majority of the guests are families with kids. The restaurant was very very busy during breakfast and dinner. Wellness/pool is quite small considering the number of guests and it gets very crowded during the rush hours (afternoon around 5-6pm). I just want to give a heads-up to those, who prefer a more calm and quiet environment that this might not be their cup of tea. Overall, the services are very good.

Good location, and good value for money. One of the best places for a skiing weekend. Everything was great except the staff.

The staff was a little bit mean, because we were hungarians. The receptionist could speak Hungarian, but she let them speak in english even though she knew they were hungarians. Otherwise the place was great with a great location. The only thing is that they do not like hungarians that much.

This is a very good hotel located 5 meters from the slope. The room was cozy and comfortable- good beds and pillows. SPA area is superb- salt, finnish and aroma saunas, outdoor jacuzzi and swimming pool- highly recommend to visit! Breakfast was amazing- large choice of food, freshly baked pastries, good coffee! Ski room is on the -1 floor with access to the slope. Ski rent is in the same building. Animation for children works everi day and last all day long.

Some small renovation needed

I very like facilities and wellness centrum. 3hs of wellness was enough for everyone. The breakfast was excellent. Food was delicious and always enough! Pretty kind staff and environment. The hotel looks a bit old but don´t get confused yourself! Inside it´s more equipment pretty new or fully new. I would visit this hotel again. :-)

Maybe is better to come to a breakfast till 8 or then after 8:45am, then it becomes crowded and some guests had to wait to be seated. We haven´t found any issues generally.

- very central location - rooms are quiet - car parking available - children animation programs - breakfast selection - equipment storage with boot drying option - many sauna types in the wellness area - cleanliness of rooms - attentive hotel personnel

- even Deluxe double room felt very small for 2 people (we had to move away bed from the wall so we additional drying space on the bed-frame) with its below 20 sqm area - lack of ski clothing drying opportunities in the room - Only one elevator could go to -1 (ski room) or 4th floor while you couldn't use the stairs - - the hallways to the ski rooms were very under lit - Wellness area was only functional from 15.00 til 21.00 (which sucks if you want to have a recharge - relax day) - Car parking cannot accommodate all guest cars during peak times - in the wellness it was very common to see "not available at the moment" - due to children-friendly services there were a LOT of noisy children

Great location, we could hike in the vicinity of the hotel every day, great staff, very good wellness area with couple types of sauna, small pool, jacuzzi and relax room.

There was construction work ongoing on the other side of the road near the hotel, with machines that clean the road throwing clouds of dust around. Because of that our car quickly became extremely dirty just by standing on a parking lot.

Everything except the third (extra) bed in our room was different and smaller. Overally looked a little bit off in our room

The third (extra) bed in our room was different from others and smaller. Overally looked a little bit off in our room