The clubhouse was amazing, the rooms were perfect and the breakfast attendant was super sweet and helpful.

The front desk staff was super rude and off-putting the whole time we were there. We felt unwelcome the whole time while downstairs

Very clean and spacious. All of the staff is quick to make you feel at home and answer questions. Also, the lounge available is very nice and comfortable. The location is beautiful if you have a room with a view.

If you would like a view, choose the "club level." Otherwise, you will not be able to see anything at all out of your window. This upset me as this was our winter vacation. The hotel was nowhere near a quarter full, and we felt they could have given us a room with a better view, even on the 3rd level. Also, be ready to walk and pay for parking. Do not pay ahead for parking as I did. I ended up paying for three days, and then the hotel charged me for two more when we were only there from Friday night and checked out Monday.

The view was amazing. The room was very clean and very comfortable. The service upon check-in and check out was amazing as was the service in the restaurant. The food in the restaurant was delicious as well

The light in the bathroom was very dim. So much so that I was actually unable to properly apply my makeup and had to set up a makeshift 'vanity table' using the desk by the window. While the bathroom was beautifully appointed the light needs to be brighter. A reading light would have been a nice addition. I know most people use e-readers nowadays but I still like to read actual books and magazines and the lights were not in an optimum position for this unless I was actually sitting at the desk. I ended up turning the chair around so that the bedside light was behind my shoulder and illuminated my book.

The room was clean and the staff were friendly and efficient. The room was quiet and the bed very comfortable. The view was lovely.

I had booked a king but was given 2 queens instead. No explanation was offered. The shower was very narrow and had a very high step in. My husband is disabled and this proved difficult for him. In the king room the step is very minimal which is why I booked a king. Had I known that I was being changed to 2 queens I would have booked handicapped accessible.

Breakfast was fantastic we brought our dog and everything is very accommodating to the fur babies! Chris at the front desk was very nice! We asked him a question about breakfast and he answered it instantly. We got to chatting and he was generous enough to give me and my fiancé a complimentary breakfast card. Loved every part of that breakfast thank you Chris your girlfriend did an excellent job cooking our meals!! Hope you, your kids and dog are well!

Closing hours for the lobby bar was a bit early

We love this hotel and now after the renovation we love it more. Great location walkable distance to restaurants.

The bathroom doors as before are awkward French doors. The floor of the bathroom could have been cleaner. This hotel used to offer free coffee in the lobby area, you now have to pay for it. I booked a room with a king bed, however our room had a queen size.

the view was absolutely amazing, I felt like I was on the beach lol. The bed felt like a cloud, and the room was extemely clean and comes with a big tv with good stations along with storage for clothes, a mini fridge and free waters.. last thing, the water pressure was GOOD

i wish they had a free breakfast for guest instead of just a restaurant breakfast

The whole experience was absolutely fantastic

When I made a reservation, I requested a view of the lighthouse, got a conformation that we could get a room with a view of the lighthouse. We were placed on the opposite side of the building with a city view. Was told dinner was included in price of the room we had no dinner

Beautiful hotel right by the lake! The view from our room was amazing. We were right by the lake and you even felt like you were on a cruise. The hotel's restaurant was delicious. The bar had good drinks and service everywhere was excellent. The hotel is within walking distance to other rooftops and restaurants. Perfect place to stay for a weekend and just enjoy Erie. Would highly recommend it. It has a parking garage right next to the hotel.

Everything was perfect.

It was very clean and modern and had beautiful views.

I did not like the bathroom door doesn’t completely lock and I don’t believe the beds were queens they seemed more like a double but I am not certain of this.