Really impressed with the size of our room, which was very spacious, especially for a hotel in Japan. Extremely comfortable beds, enjoyed the lounge area, desk area and lots of room for our luggage. The location was excellent, with a subway station next to the entry, a konbini on the other side, and lots of access to buses nearby.

The breakfast was a bit underwhelming, so we only had that on the first morning and found other options the rest of the time. The reception staff weren't as warm or welcoming as at other hotels we stayed at, but were otherwise fine.

The style and feel of the hotel was beautiful. The rooms were a very generous size and peaceful - they even had space for luggage. The hotel was quiet and clean. The location is right next to a subway stop so very convenient and the area was lovely and quiet - and right near the Imperial Palace and park. We didn't use the restaurant but reception were always helpful. Our room was ready early and we were able to store luggage when we checked out without a fuss.

I have no complaints at all.

We had a truly wonderful stay at this hotel. The staff were friendly and very helpful to us when we had questions; we really felt taken-care-of. As a bonus, they made the process of shipping our luggage to the next hotel totally seamless (They used Yamato transport). The whole hotel is beautiful and serene, and the room-- from the lighting to the bed and even the tub-- was so relaxing after a day of traveling. If we ever visit Kyoto again, we know exactly where we'll be staying.

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Excellent hotel overall. They provide a useful map of the local area showing restaurants and shops. Very good location for the palace grounds and directly above a metro station (Exit 4), although there are quite a few stairs to negotiate via that route. Rooms at the back of the hotel were certainly quiet enough. Handy location with a FamilyMart store right next door and buses close by. Excellent, foreigner-friendly, sushi restaurant (Shigetomi) just two minutes walk.

Breakfast is provided in a cafe in the foyer of the building. Sadly, it was a bit haphazard and not their finest element. Service could be improved here.

Loved the quiet room. Super super quiet. The rooms are quite big and have everything you need. Great shampoo! The location is amazing as well. Steps from the Imperial Palace Gardens. Nice cafe in the lobby.

All good but only hotel in Japan I have encountered that doesn't have a laundry room. But they have a huge bar in the B1 area and nice bartender.

Pros- clean and modern hotel with great cafe. The location is central and great if you plan to visit the popular monuments. There is a subway stop right next to the hotel so it is very accessible. Overall great value.

We liked everything except we found our room to be very hot. There was little ventilation and the ceiling vent was quite dusty. Staff from the front desk came promptly to open the window for us since it required a tool and this helped the air flow.

Steps from a main subway station. Very helpful staff, assisting with restaurants reservations or taxi transportation. Clean and comfortable rooms. Good size for Japan's standards.

Breakfast paid with room's reservation was just OK, with very few options, and espresso coffee was an additional 500 yens.

Spacious room and facilities. We had a studio with sitting area and kitchen - ette. Very lovely. The bathroom had 3 areas. Vanity and sink, toilet cubicle and bath-shower wet room. Plenty of towels, toiletries and pyjama gown to wear.

Nothing really though we were there 5 days and found the breakfast choice repetitive. Good quality but not enough variation.

Excellent location! Next to 24hrs Family Mart and Sukiya, (an affordable cafe that serves 3 meals), walking distance to imperial palace and Kyoto garden. Near Nishiki market. Elegant room with spacious and bright corridor. Room was elegant, spacious and a lovely touch of traditional kyoto. Really like all the bathroom amenities and coffee/tea with snacks! This will be my hotel as from now!

Nothing really except they forgot to clear my trash bags next to the bin 🙄

Beautifully presented hotel. Very helpful staff and beautifully clean and modern rooms. It was really near a subway stop and lost of options of restaurants nearby. Able to walk to the train station in 40 minutes.

Nothing