We booked a massage in the spa and it was great. Breakfast was really good and you can enjoy it with a nice view of the hills.

Dinner at the restaurant was a bit disappointing. The food was good but it is not traditional food. Also when we ordered a glass of wine, they did not serve the wine at the table, they just brought the glass which for the level of the restaurant I expected better service.

The tranquility , cozy spaces, beautiful view, helpful stafff

The size of the shower.

The view was absolutely fantastic, we stayed in the tree house so had a panoramic view of the valley which was amazing. The pool and surrounding area was also lovely. Breakfast and restaurant food were delicious. All staff were attentive.

The tree house had a lovely view but was fairly basic in amenities, struggled a little with being able to open the blind without the room heating up rapidly due to it being summer and the sun position. We also had a couple of occasions were other hotel guests came up to the tree house which invaded our privacy, especially with having such large windows into the room. If you are staying for extended periods of time you would need a car to be able to get out and about, it requires 2 buses and a 30 minute walk to come from Florence train station (taxi cost roughly €100 each way). Some things listed on booking.com didn’t seem to be widely advertised in the hotel ie airport shuttle, wine tasting, cooking classes.

The hotel is absolutely stunning, and I believe it looks even more breathtaking in spring and summer. Its secluded location makes it a peaceful retreat, but it also means that arriving by car is essential. The highlight of our stay was the hotel's restaurant—the food was simply incredible, the best I had in Italy!

On the downside, the reception staff was not very friendly. Given the hotel's remote setting, we expected more guidance or options and local navigation, but they didn’t seem willing to help. Additionally, the restaurant was not open at the time, which was a bit disappointing. Overall, a wonderful place with great food, but service could be improved

The heated pool (even though it was the middle of winter and the pool not fully heated, it was still lovely and warm). The sauna and heated solarium was wonderful. The breakfast was by far the best we have had so far in Italy. Walking distance to lovely family run winery, recommended by the staff.

We only booked the day prior to our stay and unfortunately the spa services were unavailable. My son was also looking forward to playing one of the two pianos but both were not in working order (ornamental only). Neither of these things diminished our stay at all and we wished we could have stayed longer!

It was a wonderful trip, the staff welcomed us in a perfect way. The facilities were very relaxing and the room was really clean with a nice garden view. On the second day, the staff had come in, cleaned the room and changed the towels, which was perfect. The pool had an amazing view of the vineyards. * A special thanks to the worker cleaning the pool, he was a nice, hard working and charming person. The breakfast was great, also the dinner on the second day was better. We are very satisfied, if we have the chance we will come back to this place, but we will surely suggest it to our friends/families.

Just a few things, the pool was not 30 degrees, hydromassage didn't work. We asked the manager about it and he said it would be fixed but it wasn't.

The location is great (although the weather hampered the views) the villa is clean and tidy and lift worked well—-main lounge Tv nice but no English channels which would be nice

The room was nice but the air con didn’t work well and we had to open windows to get air in. There wasn’t water in the room, you had to buy it which is sad considering the cost of the stay There was also no milk for tea and no English channels on Tv which wasn’t essential but would be nice Couldn’t use the facilities as too cold and there should have been brown towels in the room but none provided —-it would also be nice to provide robes to use the facilities

The rooms, pool, hotel buildings and gardens are all beautiful. It was mostly peaceful except for the few large groups retuning from dinner for the evening who like the sound of their own voice.

We felt the staff weren’t engaging and were not forthcoming with service or information. When we sat by the pool it was difficult to get a drink. We had to go up to the bar to remind her to get our drinks. At breakfast no one really spoke to us. When we checked in, the staff were pleasant; but didn’t offer any local information or offer to assist with planning our time in the area. For exploring Tuscany, you’re located a fair way north, so it made some of our days longer due to the drive. But it was close to Florence.

This place is the perfect oasis. We stayed in the tree house, which has stunning views. The receptionist was wonderful, and even helped us get a reservation in Florence (for which our Italian wasn't good enough). The pool is heated and big enough for a decent swim. The sauna has a big window onto the grounds, which are immaculate The park&ride to Florence is 15 min drive away. Breakfast is great, and the restaurant offers wonderful cuisine.

I really cannot fault this place in any way whatsoever.

You can enjoy a fantastic view over the lands of tuscany from the restaurant or the pool! The room is clean and the bed is comfortable. The aircon works fine and the water pressure is great. The free parking is also pretty nice when you arrive with a car (which is kind of a necessity in this area). The restaurant is really good!

The price we payed was for what we got rather high. In addition, the service of the hotel employees was not really good. For example when we arrived, nobody helped us with our bags and suitcases. This is the service we expect from a hotel where you pay as much as here.