Nicely located in a rural location in the Mt Asa area, this is a really nice Ryokan with amazing staff that are really welcoming and helpful. We stayed in one of the private onsen rooms which is basically a large stone bath that you can fill up yourself and has views out to an outdoor pond but is screened so that it is still private. This was a really nice feature because we could control the temperature of the onsen bath for our 2 year old child as we often find that the public onsens are a little too hot for her. The onsen water is from a genuine hot spring because you can smell the sulphur in the water The food in generally was really good with a huge variety of traditional japanese dishes and great service Overall I would say that the service was just amazing, the staff are really helpful and friendly. We really couldn't ask for more.

The property has ample car park and the private onsen is easily accessible from the room. We also like the large room with standard beds, tatami living room and a standard TV area. The bath experience is fantastic. The dinners and breakfast were all of high quality and good quantity. It is also a convenient hotel to launch visits to ASO. The only challenge is that one must drive there.

Nothing. The hotel is in an isolated area which is why we chose it.

Liked everything. Better than some five star properties I have stayed in. Wonderful staff, comfortable beds, a private onsen with a beautiful view and meals you want to livestream. This is a really special property.

Nothing. Everything was perfect. Stay here if you can afford it and a room is available.

The property was situated perfectly across from Mt Aso. Had the clouds not been in the way we would have views during check-in, during dinner, from our outdoor hot springs and from the observation deck, the weather was uncooperative and we missed out on the view but did not take away from the location of the hotel itself.

The facility is very new (recently just renovated). Excellent onsen (indoor and outdoor). The staffs are well trained and very friendly. The Japanese food was excellent! I would highly recommend this hotel and would definitely come back again.

None

A lovely hotel with exceptionally friendly and helpful staff. We had a fabulous stay. The meals were ALL exceptional! It's a beautiful setting and perfectly located for hiking around Mt Aso.

Nothing.

A gem of a place with spacious and comfortable room, delicious dinner and breakfast, breathtaking views from Onsen and at the restaurant, served by wonderful staff! Will want to be back again!

Nothing

Nice onsen and good food. The staff is very helpful, Mt Aso was closed for a few weeks before we arrived. She emailed booking.com to inform us on that night that the next morning is open. We managed to get there.

The private onsen was very nice. Hotel had good facilities like foot spa with a great view of Mt Aso. Dinner and breakfast was great and staff were friendly and able to speak english.

NA.

Good breakfasts and dinners, with a well-planned spread of food, and very good service throughout. Rooms were comfortable and spacious. The staff members were helpful and very pleasant and willing to offer us advice on what to do there.