Loved the view from our room. We were on the 25th floor. Room service was great and the food was pretty good. First hotel where the lobby is not on the ground floor. So that was a lil confusing. Lol like having the parking lot connected. However that was expensive.

The only thing I could complain about is the interaction with the male employee who checked us in. He spoke so so quietly, so I had to ask him to repeat himself. After the 3rd time saying I'm sorry what was that? He started talking to me in a very slow fashion like I was dumb. I said I'm not stupid, I just can't hear you. Speak up a lil please. Which he did for 3 words and then right back to being very soft spoken. Other than that our stay was pretty good.

Staff was amazing. The room was very nice. The restaurant was adequate...albeit not fantastic...but with so many great eateries nearby I wouldn't expect this to be a feature amenity.

The elevator key code was absolutely horrible. We, and many others, had a very difficult time getting the card to activate the floor selector buttons. We also didn't care for the blinking light on the smoke detector. It was very annoying in a dark room. You should consider providing sleep masks.

The building had personality, the rooms were nice and cozy, the restaurant was good quality and excellent value. One of the best steaks I've had in a long time. The best part was the staff. Every single person we interacted with was friendly and helpful. They even helped us track down a poorly delivered food order.

The a/c didn't go very low and the fan was almost non-existent, so the air was more still than my preference.

Clean room, friendly staff. I had my Amazon order shipped there. Great breakfast!

Parking. We parked in the parking lot and had to pay $36 for less than a 12 hr stay. The woman told us to enter our room number to get out without paying. We actually needed to get validation. When I asked at the booth was politely told I had to pay it. He knew nothing about it.

Great to have darkening window shades, lots of places to charge devices, and very nice bedding. Breakfast was excellent. Room service was fast. Staff very professional. All in all, good value.

We are environmentally conscious and like to see bathroom signs saying that only towels on the floor will be laundered. Also, a dim light option in the bathroom would be appreciated at night.

Jimmy greeted us at the door and helped us with our luggage to the lobby where we met the amazing Alexis! She was fantastic at handling everything going on in the lobby! She juggles a lot all at once with a smile! This hotel is in a great location to get to Pikes Marketplace in about a 15-20 min walk.

We honestly didn't have anything we didn't like. We loved having windows we could open so we could hear the sounds of the city

The location was perfect for me because it's right by the convention center where my business conference was held. I also had an executive suite room and had access to the executive lounge where the breakfast was delicious every morning.

There was a very bright blinking light on the smoke alarm in my room. Not the best to wake up to in the middle of the night, but it didn't necessarily keep me awake.

Bed was super comfy and my room was clean and spacious. All rooms have bathtubs, which is really nice after a long day. I used the gym - it was relatively large for a hotel gym, with good ventilation, and not crowded. I didn't try breakfast. Main thing: the staff is really wonderful. Super friendly and helpful, moreso than the average hotel imo as a frequent traveler.

The booking site said they have room service, but then i got a message from the hotel saying they don't have room service, but then at the hotel i saw some dishes outside a room that suggested they might have room service? Not a big deal but if room service is important, call and verify before booking.

Close to transport , near shopping . Has all the amenities in the room : small fridge , coffee maker / pods , microwave open , safe , ironing board . Has a penthouse with city views , kitchen with dishes and everything you need to cook . Hotel allowed us to stay in the penthouse till we get ready for our afternoon ride to the airport.

Reception not located on ground floor .

The location was great we were able to walk to the pike place market while we were there. The room had everything we needed. We enjoyed it. We weren't sure how to connect to the wifi but that was fine.

The only thing was that one of the elevators was down at the hotel the night we came back from a concert and we had to wait for a little while but it was fixed the morning we left.