You couldn't get any closer to Virginia Mason Hospital. The facility was very clean. The staff was very friendly, knowledgeable and efficient. Beds and pillows very comfortable.

The Inn must have been a grand lady when she was built, in 1928 I think. But as she approaches 100 years old, she is beginning to show her age. The hotel does not have air conditioning (disclosed at time of reservation) so open windows for fresh. cool air are a must. They have been replaced but the job was piss poor as when you raised them they fell into the room, dangerous in my opinion. Deferred maintenance abounds. Soap dish broken off wall in shower, tub drain needed attention. I believe fixtures may not be ADA compliant. The hotel does not provide on-site parking. This adds to your cost as you have to pay for parking if you can find it. No breakfast provided or coffee provided in lobby.

The housekeeping and maintenance staff were very helpful, as I was there for surgery at VM. The front desk staff...not so much. Housekeeping staff were very sweet! Maint. staff helped with our luggage and wouldn't accept a tip. Room was generous and clean. Charming old hotel.

Front desk staff didn't budge...we struggled to get luggage up the front steps only to find out on our way out that there was a handicapped entrance. They didn't make eye contact...there were 2, so one person could have assisted us. They were not helpful or welcoming.

Pretty much everything about my experience from the check in to the elevator and the roof top terrace. The location is fabulous with interesting eateries close by, and a walk down Spring St. takes you to Elliott Bay. Even the hike back up was enjoyable.

Well, I visited in March, and I assumed the lack of AC would be tolerable. It was but just. The southern exposure of my room and lack of AC would make my room very uncomfortable during the summer and early fall. The room also had a largish dresser that took up valuable moving around space. The room has loads of closet space, so the dresser remained unused and in the way for me.

First and foremost, the staff were amazing! Everyone was so nice and friendly. Special mention: Gigi, I do believe she is an angel in disguise! The property is connected to the hospital, which is why we chose it. Our room was spacious and had everything we needed for our stay. There are some small shops within walking distance and we were able to find things that we forgot and ran short of during our extended, unplanned trip.

The size of the elevator. However, very common for old buildings.

There was an advertised restaurant at the Inn which was closed. I am assuming since the covid onset. I would have prepared better for our stay had I known that I would not have restaurant service. The cafeteria food had changed drastically since my last stay and was very confusing and disappointing. I could not get the soup that was supposed to be available and all other selections seemed to be not of my tastes. I did like the mac & cheese with cauliflower. A spa was also mentioned that I did not locate. I don't think there was one there.

Getting the soup at the cafeteria I wanted. The hotel clerk when we signed in did not seem to be very professional and spoke out in general to waiting clients rather than apologizing to each party as they checked in. All other personnel was very nice and professional. Helped and had answers to all of my questions.

Everyone who works here is very sweet and lovely. I really enjoyed my stay. No there is no air conditioning and the hotel discloses that so please stop giving bad reviews if you don’t do your research. Rooftop has an amazing view.

I was pleased with my stay you can walk to everything but do know you’ll be hiking uphill to get back to the hotel so bring good shoes.

The room was clean. I would say walking to Pike Place was not difficult. There are some restaurants that are within walking distance. The only challenge coming back, from anywhere downhill, was the steep slope up to the property. Overall, it was a great time spent there if you're looking for just a place to stay for your vacation in Seattle.

Only there was no reason to open the blinds in the hotel because it was just a medical facility facing our room. Again the steep slope but that can't be helped. Wasn't too much of a bother to my friends and I.

It was clean and comfortable for one night . Older hotel , friendly staff. Good value for the price .

In need of upgrades as we had a bathroom with a soft spot on the floor and the tub was separating from the floor . Had to use hangers in the window to keep them open as there was no air conditioning in the building . This is noted on their website .

The staff was friendly and helpful. Everything that we needed was within walking distance. Our room was well cared for and comfortable. Everything was clean and tidy. It was good to have a Gideons Bible on hand in the night table drawer

The wifi service was intermittent and frustrating to use. Having no ramp to roll up luggage was a little awkward.

I ended up with a lovely room on the 9th floor, just a few steps from the roof top patio. Big room, comfortable bed, great location, and a jacuzzi tub! Day staff at the hotel was lovely

Not sure where it said they don’t clean the room unless asked. I stayed 6 nights - too long for that! Asking for extra supplies from the night staff was futile, although the day staff was very accommodating. The bathtub use regrouting, but not awful. Doubt I could have gotten a nicer place for the money. Highly recommend