Very surprised in a good way. It's unbelievable that there are not more people staying there. The hotel is right on the Pekoe trail, which is nice after a full day hiking. The price is very good compared to several other accommodations in the area and the rooms are spacious and clean. The staff is helpful and welcoming and the free your around the tea factory was very educational.

Unfortunately the dinner-and-breakfast-choices were quite marginale, but that was maybe because of low season.

The hotel is of course old, but the team is excellent - the rooms are renovated, the plumbing and bathroom are new and comfortable, there is hot water. The Windows overlook the road, but the view is of the mountains and greenery. The noise from the road is not audible if you close the windows. Breakfasts and dinners are super delicious. You can also order lunches. A wonderful woman cooks, you can warn about your preferences in advance - in general, all questions and wishes can be quickly and clearly resolved through Farvees (Operations Coordinator). The rooms are spacious, there is everything you need and an electric kettle and tea. Around the mountains, waterfalls and tea plantations factories, temples - we specially returned to these places after a trip to Noir Elia and Ella. The hotel itself has a lot of common comfortable spaces in the fresh air and under the roof - you can be alone or gather a company at the table, we used free billiards for guests. Special thanks to the Beautiful Shiva for an interesting and informative tour. The hotel has a good natural cosmetics and tea shop.

Breakfast (& Dinner) was excellent; Chef Periyakka did a great job by providing the food we requested. Best location close to Nuwara Eliya, Kothmale Dam and other attractions near-by for anyone to take a value for money rest. We were taken on a special tour of the Tea Factory by superb guide, Ms. Shiva. All staff, specifically Lal, Aafir, Yamuna, together with the Chef and Guide, were excellent!

Very comfortable bed and clean room. Clean and spacious bathroom with hot water. Quiet and peaceful. Lot of garden space outside for walks.

TV was available, but had only 2 channels. I wish there is a proper restaurant with more meal options. Missed a morning wake up tea to the room, which some of the hotels provide.

Breakfast was very nice. Staff were very friendly. Clean room with good a.c and great pillows. The factory tour, tea tasting and tour of plantation were complimentary and was so good.

The address indicated on booking.com for property is wrong. If I didn’t spot the board I would have driven to gampola (44 mins more)

great service - even though the hotel is big we felt like at home. we arrived during a downpour, we were welcomed. Tea, blankets and additional heating for the room were offered (the day was exceptionally cold) tasty and varied breakfast (fantastic avocado juice!) interesting tea factory tour finished with tasting

Very nice hotel situated right on the factory which gave a very easy access to the plantation. The staff was very nice and helpful.

There was not at restaurant in the hotel but the staff was very helpful and made us some sandwiches

Great staff, exceptionally helpful, will recommend to visit

if they can add dinner service would be perfect

Great location to view the tea factory with spacious areas to relax and look at the mountains. Spacious room. Very friendly and helpful staff.

Room was very humid and corridors lighting didn’t allow the room to be dark during sleep as no curtains in the bathroom window.

Spacious rooms with high pressure hot water supply , foot massager, . Great tasty breakfast Free Factory visit, Tea tasting many more, must visit & stay again.