The bed is so comfortable and the room is very spacious

The receptionist wasn't friendly at all. I requested for a room with bathtub in advance, apparently the double rooms only come with a shower but it wasn't stated like that on booking.com and I wasn't informed earlier about this. So I asked her in a friendly manner that if it's possible for me to switch to a twin room since the price is the same. She then gave me a sneer smile which shocked me, I don't understand how on earth can a receptionist do this to a customer. I wasn't even greeted with a smile from the start till the end.

The location was good for us, in a few minutes we could get the city center. The room was clean and organized, the coffee machine provided in the room surprised me, I really enjoy it. The option to keep our luggage before check-in is great! The member of staff "Ines" was so great and very funny. We enjoined everything!

Nothing. Everything was good.

Very spacious room with a big bathroom, there were 3 of us and we had more than enough space. Beds are amazing. The location is not central, however it's not an issue because the public transport connections are excellent. There is a transit stop approx 4 minutes walking from the hotel with a tram line and several bus lines that take you to the city center quickly, and the nearest metro stop is about 8-10 minutes by walking from the hotel, also very close.

The room was spacious and clean. The breakfast was lovely. The reception staff was friendly and helpful. Supermarket, bakery and other shops next to the hotel.

Half an hour away from the city centre but bus stop is 2mins walk.

Our room was clean and spacious, we had coffee machine and hot water to make tea. Everyday someone checked our room of we need new towels or more coffee or tea, and to make beds. The staff was friendly and we felt safe as you had to confirm your card in the elevator. Big advantage was the fact that one of the main stations - Amsterdam Sloterdijk, was very close by, we traveled by train as well as bus so it was convenient. When it comes to public transport in Amsterdam the tram stop was right outside the hotel as well as grocery shop. Yet we mostly walked and the route to the centre took us about an hour on foot.

The only thing we couldn’t figure out is the air conditioning - I was under the impression that even after changing temperature on the device the room temperature stayed the same.

The room was much bigger than expected - the bed was huge and comfy, and the room was very spacious - much bigger than expected! The hotel staff were very friendly, and overall it was a great stay.

If you don't have a bike, the location is a little tricky. Public transport stops early in Amsterdam, so getting back can be a bit of a nightmare. However, during the daytime, it is very well connected. Unfortunately, you could smell sewage from the bathroom, which wasn't pleasant, but shutting the door and opening the windows meant that it was easily resolved.

booked the night of and the staff were super accomodating and lovely and was super easy to get to. locationally was great, with tram access it was around 30 minutes into the city centre, it was also surrounded by a courtyard of food spots and grocery stores!. The bed was the comfiest thing ever and the room was a really good size. I spent majority of my time in the room as i was unwell and it was really good and the staff were amazing too. the bathroom was also super good and super clean! 1000% recommend

the only one minor thing was the breakfast- wasn’t the best for the money you pay for it additionally but everything else was flawless!!!!

I have been to many European countries, I can say that XO hotel is one of the best I have ever experienced. We have had a special occasion but I forgot to mention that, yet they gave us a very good room. The room was perfectly designed, spacious with a nice view. The staff is very professional, helpful, cooperative, and ready all the time to give valuable information . The coffee machine was an advantage with all the coffee and tea you can make, and you can get more capsules from the reception anytime. The house keeping is very good and professional, always filling what’s lacking without asking. Bathtub is really an added value. The location of hotel is not in the center, however all facilities are nearby and the access to the center is smooth by public transportation.

Nothing

Location, coffee machine, close to bus to go to centre, lots of shops around..

Very loud people in room next to us, had trouble sleeping..

The location was great, allowing easy access to nearby transportation to go anywhere to the city. The room itself was also good, clean and comfortable, and it was easy to communicate with staff for our needs.

Perhaps there was something I missed, but we saw that the staff would clean the rooms up until 16:00 local time every day, unless the "do not disturb" card was placed over the door handle outside; despite there being a couple of days where we did not leave this card outside and leaving for several hours, hoping that the room would be cleaned (even after seeing the staff cleaning other rooms in the same floor) upon returning, we would return to see the room untouched, in the same state it was before. I am unsure if we needed to put in a request for the housecleaning to go to our room on that day or not, but it was not a huge deal as we could still get whatever was needed from the staff themselves (for example, towels or toiletries).