Good location as within walking distance to various places of interest within the town.

I arrived 1 day early which had not been booked in advance. Since we had booked 6 nights at the Econo Lodge, I asked that the additional night be included as part of our stay. This was denied by the motel manager so I ended up paying approximately 20% of my total bill for a single night. Simply put, it was consumer gouging at its best. This has resulted in us never staying at an Econo Lodge in the future. Bathroom was tight, meaning that it was difficult for us as seniors to get in and out of the bathtub and one had to remove the bath mat in order to close and open the door.

when we arrived the Beautiful young black lady Samone greeted us, She was full of spirit and full of smiles. check us in no problem and Quick, sent us on our way, we visited Samone now and then for the 2 days we stayed with her, We loved the kind friendly service she showed us. I think she said she was only here for a short time. let me tell you I would drive to Custer from Sioux Falls every time if I knew Samone would be greeting us.. wow what an asset to this company, and let me tell you we have been here before. Samone needs to be paid more for what you have. do not know what she is paid all I can say ........... professional. Thank you God Bless You Samone..

Loved My Stay Thank You...

We have stayed here several times in the past. The hotel is a bit older but well kept and the location is right downtown so its easy to walk to restaurants, shops, etc. The staff is great! We needed to change our departure date and the manager was very professional, courteous, friendly and accommodating. We had made the reservation via Booking and our change needed to be approved by the manager which he took care of immediately.

Breakfast was supposed to start at 6 a.m. but was delayed twice due to late arrival of staff. Not a huge deal but either staff should arrive early to set up or change the start time to 6:30 a.m.

We loved our stay if 5 days. Basic room and breakfast, however walking distance to restaurants and downtown. Driving proximity to all the sights was great. Staff friendly as well. And, there was a washer and dryer onsite, a real plus. Would be a first choice for return visit.

Basic breakfast

Location was perfect and within walking distance to restaurants and shopping. There was a nice park near by that my children enjoyed when they needed to burn off some extra energy. Also close by were the attractions like Mt. Rushmore, Crazy Horse, and Custer State Park. The room was perfect for what we needed.

The only complaint I had was the lack of breakfast choices. There was no option for low carb diet restrictions like eggs, sausage, etc... The breakfast worked, but wasn't great.

The location was great. Restaurants and gift shops were steps away. Basic breakfast but we were fed. Staff when arrived was very friendly. Her name was Natalie.

Booking.com said there was a pool and the pool was closed permanently. Very disappointing. But they have us a coupon to use their sister hotels pools. That was nice of them. But still little inconvenient. Booking.com fault for not updating that info.

The staff went out of their way to accommodate my wife who was still healing from a broken leg. When they found out it was her birthday, the word spread and everyone was wishing her a happy birthday. When we returned to the room that evening they had left a lovely note and a cookie to help celebrate. Thank you!

The parking area is a little cramped. No biggie for our car, but lots of big trucks.

Clock in room did not work. No stop in drain , broken door security lock, bed frame fell apart. We were on two different floors, complained and were moved to main floor with the other part of our immed family. 2 have handicaps walking and their is no elevator to the 2nd floor. Not easy taking luggage up or down. They did sack breakfasts,same thing in the bag 3 days in a row🤪 not happy with that! Parking was not easy, very crowded parking lot. We would not stay there again.

Lots!!

The breakfast choices were good and they offered a variety of items.

I am lactose intolerant and they didn't offer any milk alternatives which would have been nice.

Main street location - easy access and off street parking - comfortable rooms - grab and go breakfast was OK - very helpful staff - often too many for the workload but they were all young and getting great work experience. Swimming pool was large and enclosed so not much noise from the kids who had a great time.

Ice machine was broken. Reversing in to the car space only to find a small sign on the wall saying "no reverse parking"!