The staff: friendly and always helpful. The lobby: nice music, bar, best wine we ever had, fire place, board games and books. The room: jacuzzi and sauna in the St. Moritz room. Molton Brown soaps, shampoos, lotions. The outside restaurant: good food, music, swings and fresh air.

Overall, it didn't seem like 5 star hotel, maybe it was 10 years ago. Rooms could be updated. Carpets were stained. Balcony in St. Moritz room was filthy, outside table was dirty and sticky, you could see it wasn't cleaned in MONTHS. There were old soda cans underneath the boards of the balcony. The light sensor wasn't working on the stairway to the bathroom inside the room. There was NO light on the stairway outside the leading to the room. Staff had to use phone flashlight to guide us to it. We had to ask for the wifi password, although in the booklet we found in the room it said that no password was needed. It could of been written somewhere.

Nice location, comfy rooms, I will give 4 stars and not 3, but because the Restaurant is closed for some reasons the Hotel is rated accordingly.

I was asking for another cup of coffee soon after the breakfast time ended and the lady who was cleaning around the breakfast room was not so kind to push a button although the automatic coffee machine was ON and in proximity. As long as you have no other options around to get any drink of any kind and must walk for 30 minutes to find a coffee shop I was disturbed about her little gesture and lack of respect or initiative. Otherwise a pleasant stay, a really nice place in the middle of nature.

Very cozy hotel, nice breakfast, quiet street, very close to the new gondola and the restaurant Taverna Sarbului. Super comfy beds and warm inside the room.

In the room we stayed (303) there was an issue in the shower. The button of the shower knob was blocked so you couldn't make the water warmer. It was warm enough for a quick shower, but not more. We reported it and they said they know about the issue, and that they will try to increase the temperature. But this didn't actually fix it. It was also during the christmas holidays so probably was difficult to find someone to fix the knob. They were responsive and tried their best, but the issue was not fixed.

We did not have the breakfast because we had to blast off early, but it looked pretty standard. Our check in was LOVELY - the lady at the front desk was so wonderful and patient with us! We all tried to remember her name but of course can't since it was weeks ago. But she was so great, and we loved her! The property is gorgeous and in such a great part of town. It was easy to park and then walk to Peles/Pelisor Castles and experience some of the lovely restaurants in the area while wandering around during the day. At night, due to the bears, they highly recommend taking a taxi (which is fine with me!) which they called for us. The common room at this property is fun with a bar, fireplace, and a large library with all kinds of books and games. We so enjoyed our short stay here and wish we'd had more time in Sinaia!

The pictures of the unit we booked had three beds, but we ended up with a unit that had two beds. It happened a couple of times on our trip - we think people assumed it was two couples, but we were one couple and two single people. It was just one night, and I was honestly too jet lagged and tired to worry about it, so I just slept on the couch. Confirmed with the listing we had three beds listed, so we were a little confused. This did not detract from our stay, however!

Nice location, very friendly staff, always greeting us with a smile and willing to help up in any way, excellent breakfast, nice rooms, great Spa area included in our apartament with the jacuzzi tub and the sauna. We appreciated the stairs in the apartament because they didn’t make any noise. Also, the room was ready very fast upon our arrival.

Some minor changes to the rooms, some carpets were stained, and the cleaning staff had unusual hours to clean the room ( 1pm-3pm) which were hours when our 3y old had his nap.

The room was very clean, the mattress comfortable, cosmetic products of very good quality.

The location of the hotel and the surroundings are not impressive, the breakfast is not very varied, the room 302 where I was accommodated had faulty camouflage, and the door to the balcony did not have the possibility of blackout, during the night the vege lights from the balcony lit up.

Absolutely beautiful and amazing place! I with my man enjoyed evenings in the living room near the fireplace with good wine and a big amount of table games and books. Also, our room was clean, bright, comfortable and with good mountains view from the balcony. Breakfasts had various dishes and everything was tasty! Staff members were kind and helpful! Location is close to the ski slopes.

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Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and restaurant staff, lovely and great impression of hotel. Everything about the hotel was great.It was clean, stylish, roomy with excellent service in where we had breakfast and dinner.Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and very comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future

The carpet needs to be replaced and the tap water was leaking.

The staff was very kind and helpful, very responsive to everything we needed.

The fact that the hotel is quite remotely located and didn't have a restaurant anymore is a massive downside. Breakfast was decent, but definitely not what it used to be. Price wise, well...we've stayed in the SPA Apartment Aspen, which is top rated, and I wasn't too impressed. Overall, not a good value for money.

The location was very close to the gondola that is the main starting point for skiing. This hotel is located in a very calm area where silence is the main word. The room was big, clean, cozy and it was very warm inside. For breakfast we had many options. Overall a very good value for the money we payed.

Nothing to be mentioned