We especially enjoyed the breakfast, which was served with the first sunshine in a perfectly calm atmosphere, surrounded by flowers and fountains, and accompanied by excellent customer care. The location was amazing—right outside the door, on the same block, were excellent restaurants and a charming neighborhood that we enjoyed very much. The hotel's location was pleasantly quiet with fresh air, making it perfect for a good night's sleep.

We absolutely loved our stay at this jewel in a great neighborhood with easy access to the central plaza and many excellent restaurants. Casa Montezuma was charming and we felt like we were part of the family. Great homemade breakfasts each morning on the patio. But the best part was the friendly, knowledgeable staff who went out of their way every day to make sure we were having the best experience! We would return here and a minute and would recommend this lovely place to anyone looking for a unique Mexican experience you won't forget!

Really there was nothing. The rooms were a little on the spare side but perfectly comfortable with all the amenities you need.

(Note - my reservation was moved from Casa Moctezuma to Casa Tuna, which is another property (also on Booking.com) owned by the same company with a similar style and located very close. The communication around the change was completely smooth, and I'm assuming that Casa Moctezuma would have similar quality). Lovely property in a relatively calm and safe area of Mexico City, with good access to local sights including the "Casa Azul" museum and former home of Frida Kahlo and Diego Rivera, and also the house where Leon Trotsky lived towards the end of his life. The room rate isn't the cheapest, but you absolutely get what you pay for - at least in my case, effectively a decent-sized one-bed flat (open-plan so technically a studio, but large) with its own living room, kitchen and small balcony seating area. Outside is a shared courtyard and breakfast area, nicely decorated and with plants growing - I even saw a hummingbird there on one morning. Finally, I also have to mention the staff who were all very friendly and helpful throughout. I found that speaking a decent intermediate level of Spanish helped (and was keen to practice), but staff did speak some English as needed and I think one could get by okay with no (or at least quite basic) Spanish.

No problems at all. There was some level of noise and traffic in the area during my stay, but mostly less than and certainly no more than one would expect in Mexico City - and it in no way stopped me having a pleasant and restful stay.

Breakfast was delicious. The room was simple but comfy. The location was just a couple blocks from downtown Coyoacan. I wish we had spent an extra night here. 15 minute walk to metro which takes you to the heard of Zocalo but no crowds at the hotel. Or 5 minute walk to the heart of downtown Coyoacan which is busy in a more "local family weekend getaway" style on the weekends and more tranquil on the weekdays. Staff was kind and helpful.

You cannot pre-pay through Booking.com using the price quoted by the website. You have to pay in-person, so the final total can change from what Booking.com said. The way the hotel processes payments depends on the local exchange rate determined by the bank they use on the day of payment. I was given one price on Booking.com but when I went to pay I was charged more than that amount. Thankfully, the hotel staff agreed to a compromise which was still higher than Booking.com but only marginally.

Breakfast was fantastic and fresh, and included fruits and what tasted like a home made jam. Casa Moctezuma also seemed quite eco-friendly. The toiletries were all in glass bottles and you were able to refill your own water bottle (or the bottle they provide in the room) at their beautiful outdoor kitchen (located right in the courtyard, so very accessible for all guests). I loved that they provided 'free' filtered water (as opposed to having to request plastic bottles) - and of course, that we weren't using so much plastic :) Their courtyard and room furnishings are also great.

Absolutely one of the loveliest places we’ve stayed, and we travel quite a bit. The rooms are clean and comfortable, the staff friendly and attentive, the location perfect. A few blocks from the central plaza and the market, which are the centers of Coyoacán. Photos cannot capture how peaceful and inviting the courtyard is, especially after a day of trekking around CDMX. Breakfast on the terrace each morning was a delightful highlight.

Nothing!

Casa Moctezuma is located in a quiet street close to the centre of Coyoacan (really nice neighbourhood). The rooms are spacious, the garden is beautiful and they serve breakfast there. The breakfast is very very tasty, the best breakfast we had in our 2.5 weeks in Mexico. The staff are friendly, they do not all speak English but we worked things out in the end.

In the loft room, our bed was located towards the ceiling and it got a bit hot at night. Also the cv kettle took a while to produce hot watter.

Receptionist/breakfast chef lovely Ami was friendly and very helpful with all our queries. Excellent breakfast with fresh fruit and local dishes. Nice and cosy courtyard well maintained by Miguel who also was very helpful when needed. Our room had lot of space and great kitchen area. Walking distance of colourful Coyoacan park/square and Frida Kahlo museum.

Wifi was slightly weak and unreliable also would have been nice to have a TV in the room.

Loved the feeling of being in an old, private property. It makes the visit so much more authentic. The grounds are beautiful and have little corners to relax. The best part about this stay is Miguel who was the ground keeper of the property. He was very helpful answering questions and accommodating to our requests to make our stay more comfortable.

water pressure in the shower and limited options to cool the room. for example, opening the terrace window/door are best option for nice cool air going in but we can’t leave it open at night because it faces the street. portable air conditioner is on the loft but the hot air is directed in the bathroom downstairs instead of outside.

Charming, the facilities are great. Our little apartment was comfortable and the location was fabulous. The staff is just wonderful and they make sure our stay was great. The breakfast at the courtyard was just perfect. Will be back again!

We liked everything