Front desk staff were fantastic! Great customer service.

The hotel states breakfast is included in the price. They had two kiddie cereals, yogurt, and waffles. That is not a good selection. Not to mention, there were very small quantities of what was put out. It looked barren. Many hotel guests went to the dining area for Breakfast and were complaining. The last time we stayed here in August they had eggs, sausage, toast, bagels, waffles, fruit, yogurt, muffins....a great variety. It's a shame because most of the guests were Army soldiers and their families.

I had been out to Georgia earlier and stayed in a different hotel which was very shady smelled heavily of smoke and had definitely seen better days. I don’t want to rip it apart but my window which didn’t lock properly was backed up to a very dark “forest” and I swore that Jason or someone was going to come end me any night so I obviously choose a different hotel for this stay MainStay Suites was a breath of fresh air. Very clean, bright and airy with newer amenities. Front lobby was welcoming and roomy with plenty of seating to enjoy breakfast or sit and talk with friends. My son just graduated Army basic training and AIT and hotel was super close to base - very proud mama ❤️😊. Front desk people were all very friendly - room was very clean. Like so many other travelers mentioned I appreciate the hard wood flooring in the rooms. Nothing more gross than disgusting carpeting in a hotel room that has seen all kinds of stuff. My room had a refrigerator, two electric stove tops burners to cook food if you chose, small microwave, fry pan, pot, utensils, plates, bowls, glasses and a K-cup coffee maker. All on the newer side. Bathroom was bright and clean as well. The lady that made the complimentary breakfasts was so dang nice with her southern accent and hospitality and showed this Califprnia girl the proper way to enjoy grits. They were so delicious that I made sure to get up bright and early just to have a bowel every morning! Breakfast was very nice with homemade waffles, eggs, sausage, oatmeal, cereal, all kinds of juices, bagels pastries and toast and of course the world famous grits mentioned earlier 😊

The ONLY thing which I can possibly point out as a negative is that the pool was closed due to the time of year which I completely understand! Again being from California we have basically one season with is getting slightly cooler during certain times of the year. It was getting on the cooler side when I was there and didn’t have any intention of swimming so …. My room had a lovely view of the pool and scenery which I’m sure would be a blast in the summer months!

Location was perfect for where we were going to, lots of places close by. The staff were all very Friendly, especially the lady that checked us in. She was very friendly, greeted us right away, let us know that they were busy and apologized for the check in wait.

Don't have any complaints. The room we stayed in had the strip really loose on door, so we had to keep pushing that in for our door to close. Other than that everything was good.

My son graduated from basic training and this hotel is no more than 2 mins away which I loved. This is our second stay and the staff was still very nice an welcoming. The rooms are a great size. Love that they have a lil kitchen. And the beds are super comfy.

For my second time staying, I thought it would be a little cleaner, but it was not. Restrooms were dirty, as was the kitchen utensils. There is no carpet, so the bottom of my sons feet were very dirty.

The hotel was great. The staff was great, the room was great, and it was very enjoyable.

We were told in order to great fresh towels and linen, we had to call front desk before 9am. We were not told that at check in and it would have been nice if housekeeping could just give fresh linen. Nobody wants to reuse dirty washcloths and towels.

Location was very good for activity at Ft Moore. Staff was mostly friendly and helpful.

TV remote did not work. New batteries didn’t help. Had to go to desk to get more coffee pods for room. The bath tub was slick on the bottom and we had to be very careful getting in and out.

The desk clerk was very pleasant and helpful. We wound up staying an extra night, and the second room was not as nice as the first, so I graded it a little lower overall, but it may have been in the process of being renovated. Breakfast was great!

The plank flooring in our second room had a tear in it and I snagged my foot on it. Hope that gets replaced. Other than that, we had a good experience. I would stay there again.

Staff were very friendly. Rooms were clean and breakfast was served.

Electricity went off for about 5 minutes on one stay. A/c seemed to be struggling on another stay. What I will say is that I was still highly satisfied as the rooms were affordable and close to our desired location/destination.

Everything! Breakfast was great! Staff was helpful and so friendly. We arrived early and they bent over backwards to accommodate us. We had 4 young children and the staff was so friendly and understanding. This will be our go to whenever we travel to Columbus.

Only complaint I can think of is we rented a queen suite and there was no really chairs to sit but other then that it was perfect full size refrigerator, stove, utensils pots and pans even cupboard space was great.

The staff is always so friendly and welcoming. LaLa is always so helpful and super sweet. I always enjoy my stays. Thank you to the whole team at Mainstay.

The restroom is always dirty. I'm not sure why,but the shower always has hair everywhere. Other than that, the beds and pretty much everything else is very clean.