EXTREMELY comfortable beds…this mattress rivaled my one at home! large, spacious room. Everything was very clean. good lighting in the bathroom and they also provided us with all Dove toiletries. water pressure was excellent, water got very hot. breakfast also very good, quick and professional service at check in. no complaints whatsoever. Thinking of switching from Hyatts/Hiltons to IHG permanently after this experience!

NA

We really enjoyed our stay on April 9th. We then were going to book another night on our way home from Disney on April 13th. The price had increased greatly. When I called the hotel to ask if that was the lowest rate available the male sternly repeated the quote. I stated I will check with other facilities first before confirming and he hung the phone up. This confirmed I was NOT going to return regardless of what the other resort prices were.

The property was clean, customer service was great, breakfast was great as well. There were many options food wise. The pool was so clean. The staff was very helpful. The LOCATION. After a long park day at Wild Adventures there was a great selection of dinner options around. Sit down restaurants and fast food options

Nothing

The staff was very friendly and accommodating. We were able to drop our bags in our room 4 hours before check in so that we didn’t have to tote them to wolf adventured with us. Breakfast was AMAZING. The bed was very comfortable and the room was very nice and clean.

The only unfortunate thing was the soap pumps in the shower were clogged so when they came unclogged they sprayed everywhere. Otherwise no complaints!

Very please with this hotel. Front desk staff was amazing! Breakfast actually had sugar free syrup and options which is hard to find at hotels, especially for someone like me who cannot have sugar but loves pancakes.

I really like the cleanliness and the dove products.

The hall light staying on and shining through the cracks of the door. Also the way the breakfast is set up doesn't make sense. Why would you put the plates and the forks in the middle when people are starting at the end of the counter?

The beds were the most comfortable I have ever slept in on the road. I we ish I knew what type of mattress they were

That we could not all comfortably sleep in the same room (wish there were two bedroom suites available?.

Clean, well maintained, the bed was very comfortable, staff was friendly! I also like that they had a night light in the bathroom. It was convenient for those middle of the night bathroom runs

clean! friendly! comfortable!! plenty of room! wonderful bedding! drinks, snacks, personal care items in lobby!

previews a pancake maker, but unfortunately they cannot get pancake mix right now. i specifically booked this hotel because of the pancake maker so I was disappointed when there wasn’t any pancakes. also stated they had cereal but didn’t see any cereal anywhere. the eggs were like an omelette with cheese and it was soo cold and not very appetizing.

Once moved to another room, better smell and felt cleaner.

Requested another room, didn't realize we were in a pet friendly room. My granddaughter has allergies. Receptionist was accommodating after a long discussion 😡