the hotel is really nice, staff were amazing and helpful. the room was cleaned everyday. Breakfast was delicious and there was plenty of it. The room was a really good size and played plenty card games on the balcony. Air con and fridge freezer was a bonus. There are 3 supermarkets within 1 min walk. Poda Ksamil beach is a 5 mins walk. the bus stop to Saranda is a 2 min walk however comes every hour. and the bus stop to go to butrint was about 5 mins on the opposite side. Plenty restaurants around the hotel.

there isn’t a view in the balcony but that didn’t really bother me. I chose the option to pay at the hotel when I booked so was ready to pay with my credit card but the hotel didn’t have a card machine so was very inconvenient for me to find cash in euros in Ksamil so had to go to Saranda for it. the hotel has assured that they will be getting a machine soon. so if your looking to book the hotel any time soon I would pay online rather choosing the option to pay at the hotel.

Perfect breakfast, friendly staff, nice rooms, very clean, 5 minutes by foot from the beach, the hotel is located in a very good part of the city I would definitely come back again

Very friendly staff. Super breakfast, with wide selection. Rooms very clean, modern. Close to the beach - maybe 5 mins walk. Market next door.

Everything was super nice! Room, service, breakfast, hospitality…We spent 8 nights and definitely want to come back again! 10 + for the hotel!

Great 4* hotel, with a everyday cleaning service, very kind staff that helped us with anything we asked (car service for exemple), money exchange etc. The breakfast is the best part - very diverse and tasty with local food and international food. If you want a tasty coffee you must order it at the bar and is payable but worth it, since you can’t find in Albania good coffee. The hotel has lots of parking spots (outside and underground). Overall everything was perfect!

The mattress could be improved, but it was not such a big problem

CLASS Hotel is the best. I like everything ,Nice and clean,the stuff is very worm and respectful,the food was delicious. I will go again

The rooms have been cleaned every day. Tasty breakfast, especially pancakes with chocolate. The owners are always available and ready to provide all the information and help. Very friendly staff. Location is good, almost in the city center, close to the beaches and the shop is next to the hotel. The bus stop to Saranda also is next to the hotel. Air conditioning is working properly. You can order Coffee from the machine.

Everything was perfect.

Guy from the reception was great! He meets all our requests, and helped us with geting around Ksamil. Hotel was clean and beautiful.

Very comfy massive bed, spacious and brand new looking bathroom, parking right in front of the building but enough off the road so no need to worry, very friendly staff

Nothing against the hotel at all, very grateful they were actually open, but this is clearly a summer place, it’s a lot of beach clubs that were all closed, it’s actually my preferred way to see beach clubs, without the other beach goers, I’m not a partier, but just something to bear in mind, there’s nothing else to do here but have it as a base for the National park etc, fantastic value for money as said base!

The room was modern, clean and had a nice size. The staff was friendly and helped carrying the bags. Solid breakfast, many people wrote no coffee is included. When we visited there was instant coffee. Directly next to the hotel is a bus stop, which is perfect to travel to Saranda and Butrint. There are some nice restaurants in walking distance. For the beaches we had to walk a while, because the ones close to the hotel were the expensive ones. Our sink was clogged, but it got repaired pro-acticely with the next room service.

Booking shows that card payment is possible - but only with a 3% fee!! If we knew this beforehand we probably wouldn't have booked this hotel. The lock on our door didn't work and we didn't have a 'Do not disturb sign" in our room. So we got disturbed a few times. I never been at a hotel with that many regulations and rule signs (some of them were weird). Our sink didn't have a plug so you had to be careful not to drop stuff in there.