The location was great for my needs & my room & the facility itself was clean.

The customer service person at check-in didn't really seem like they wanted to be there. Everyone is entitled to a bad day or moment. This person was definitely miserable. It makes for an unwelcome experience. Upon checking out the morning person seemed new & was unable to give me a receipt. They told me I would receive one in my email shortly. I never did. I think the front desk people in general need more customer service training. I also disliked the small square bed pillows on the beds. It was very hard to get comfortable on such a small pillow. Granted there were 4 of them but personally I prefer a standard pillow.

The location was perfect as a stopping point for our travel from TN to NJ. The rooms were very clean and the beds were amazingly comfortable! The breakfast was great but the coffee station was not as good as I would have hoped. One of the machines were out of service and they had just one coffee dispenser available which ran out while we were there. No biggie but I think most people would expect a better coffee experience first thing in the morning.

Coffee station

We were traveling back to our home state of Pennsylvania from our vacation in Pigeon Forge, Tennessee and were tired. It was dark and rainy so I called booked an hour before arrival. Hotel was right off the Interstate, easy to find and we were very impressed with the cleanliness and the price for one night stay. Room was clean, beds were comfy and sleep came easily.

My husband was a little disappointed with the breakfast. I didn’t go down and slept instead. He said that there weren’t enough choices. No potatoes or muffins.

This was my second time staying at this hotel. Again, my room was VERY clean and smoke free! The staff are pleasant. Breakfast is ok (maybe add more options 😆) but everything was made fresh and will do in a pinch. Close to restaurants and a movie theatre right across the parking lot. Quick 10 minute drive to Winchester; I have a dear friend that lives in that area that I visit often. Ill definitely be back.

This is our second time here. It is halfway for our destination. We love Old Winchester, and the area. This Comfort Inn is very clean and comfortable. The breakfast was usual fare, but we love it, because it saves us money and time when traveling. We will for sure stay here again. We just need to find restaurants to our liking. Both times we have not loved what we picked out or what was recommended.

NA

The property is convenient to the highway, seemed like new and was spotlessly clean. The staff were friendly and helpful. The hotel is very pet-friendly, and there are a number of restaurants within walking distance. The Mexican restaurant next door was very good.

Can't think of anything. Even the pet fee was very reasonable, unlike the fees at many other hotels these days.

We really enjoyed our stay at this hotel even though it was just one night. The room was clean and comfortable. The front desk clerk was very friendly and recommended dinner right next door at The Alamo Drafthouse Cinema. You need to reserve your seats ahead of time to get good seats. It was a nice way to spend the evening other than just sitting in the room. Would definitely stay here again in our travels. The room does have a microwave if you want to just walk over to Aldi's and pick up something you can cook in the room. It comes with a full breakfast in the morning. Great place to stay.

The orange juice machine was out of order.

Beds were super comfy and we had a nice selection at breakfast. The gentlemen at the front desk, that came on after 3pm, was so kind and very friendly.

The woman at the front desk was not very friendly and seemed to have an attitude 🙄. We also overheard her speak to another staff member in a not so friendly manner, as well.

I thought my room was very clean. Loved the soft pillow and comforter. It was quiet and comfortable.

I was disappointed there wasn’t any real oatmeal, just the instant in a cup. Coffee was good. Glad there was fresh fruit. On my return trip I was surprised at how much more expensive it was to stay on a Thurs. night

Very clean in a nice little plaza. great mexican just next door. Easy well lit parking for trailers. Our room overlooked the parking lot, which was nice for keeping an eye on things. Lots of breakfast options with surprisingly good coffee. Clean gym area for a quick workout. Very pleasant staff.

If I had to be nit picky, some of the other guests were really loud on the hallway at late hours. If you’re a light sleeper, bring something for white noise.