Superb hotel - gorgeous room, very generous size, fab decor and clever layout. Spotlessly clean, super comfy bed. Very thoughtful inclusions like a clothing steamer. Pics of the rooms don't do it justice! Very central location. The downstairs bar area is also a funky spot to hang out. It was SUPER fun having our morning coffee delivered by the hotel robot!

The headline here is to consider valet parking if you have mobility issues or the weather is bad. There's no hotel drop off area for arrival, and while the hotel parking station has multiple levels - there is no lift! Only the rooftop level has direct access to the hotel - but it fills up very quickly. My partner has walking issues, and we had to park on a lower level and walk up to the top level, which also requires walking up the actual driving ramps - an additional safety concern.

Loved the Sprinkles (cupcakes) vending machine! Perfect for a convenient sweet treat! The red velvet was delicious, I purchased it twice! It's family friendly and has a self use washer dryer facility in the building. Came in handy after visiting the beach. The staff were all very courteous, friendly and helpful. The hotel room was clean, spacious ( Delux Queen), great atmosphere/decore, and had lots of storage to place our things. No pool or restaurant, but did not miss a bit. Tried wonderful restaurants nearby and a quick drive to Santa Monica Pier/Beach!

Wish the bathroom had two sliding doors to separate the sink from the shower and toilet.

The sparkling newness. The friendly & helpful staff. The big, beautiful ,well lighted, quiet efficient temperature controlled suite and the great bed. A real bargain for Beverly Hills eveni if a bit on the fringe. So comfortable. Modern but still had warmth. Great price for the room. Ask for room 322. Beautiful bar and friendly bartender. Front desk and valet staff lovely. We were having a birthday dessert for granddaughter . Called room service for forks & robot named Beverly brought them up. We all thought that was special & fun!

The cost of self or valet parking. I know parking is a premium, but $51 for self parking and $59 + tip for valet hurts. The breakfast menu limited and server lacked a smile or warmth.

Views from the room were amazing - including the Hollywood sign! It was also nice to have a kitchenette and small dining table.

Location was central for western LA neighborhoods, but there were not many restaurants / establishments in the vicinity within walking distance. Not a big deal for us since we had a car. While the room had ample sleeping space for a group of 4, it was not the best place to linger for long periods. Lastly, it would be nice to have free coffee in the lobby, instead of relying on the in-room machine.

Dirty parking entrance.

Outstanding service from friendly staff. There were several, separate issues with the plumbing and on both occasions a maintenance person was sent to the room within five minutes of my calling reception. Richard at reception recommended an interior-facing room which made our whole stay extra comfortable with no noise from traffic. Good size of room and bathroom and very clean.

We had stayed in the Residence Inn by Marriott at South Beach, Miami last year and by comparison this room was a little dull and old-fashioned, but still comfortable. I understand that there is a plan to remodel the rooms.

Staff very nice, valet too. I had a procedure done amd had to stay to recover a few days. Valet was very nice getting in and out of cars. Staff was very respectful.

Doors to get in and out of rooms are pretty loud when using them or other guests using them so can be a bit disturbing.

The location: 20 minutes walking from Rodeo drive and the room was very nice

They didn’t clean up the room because they said the sign “do not disturb” was on the door in the morning but that wasn’t true, they just made a mistake but when we asked to clean it up they just changed the towels and they didn’t clean the room

It is centrally located, near everything. The room is a small studio with a kitchen. The staff is very nice and quick to respond. It is near a Pavillions market.

The bed is kind of small, two people would be crowded. There is a glass sliding door, but my room was on 7th floor so it is unusual to have that kind of door with no security (no balcony or anything). The elevator did a strange noise going up and down and I heard it from my room. California hotel prices are crazy. This is a 3 star hotel but was pretty expensive.

The building is well maintained. The staff is very friendly. The breakfast is not the same every day. The rooms are a great size. Plenty of room to move around. Great location for our needs. I was in the LA Marathon and i was able to walk to the buses and walk back to the hotel after the Marathon.

Parking $40.00 a night? I can understand one night but the longer you stay after the first night should be free. I only have to reserve my star once I should only pay for parking once.