Perfect location. Loved the small balcony.

They have a small bar but no trained bartender. Most of the front desk staff were not friendly. (Good evening, good morning, a smile, welcome back) just the smallest niceties make a difference.

In the heart of Savannah - we walked everywhere and did not need to use the car. Contemporary and modern room, and we tapped into the pool while we were there. Clean and comfortable with friendly staff

Expensive! Also there are bottles of water in the room - I drank one assuming it was complementary. Nothing to indicate that they were not complementary or that they would cost us. It was a $13 bottle of water apparently as I learned on checkout.

The Hilton Garden Inn is located in/near the historic district of Savannah. It is within walking distance of shops, restaurants and the riverfront. The rooms were spacious, and the staff is friendly. There is a breakfast option, and complimentary coffee and tea is always offered in the lobby. The hotel also offers other amenities...pool, hot tub, mini gym. Close to other hotels in the area.

Downside about the stay and location is, it seems quite deserted in the area at night. There is a good amount of homeless people in the area as well. Did not see a supermarket in the area , closest thing is CVS and Walgreens.

Everyone was so friendly and helpful. There was three in particular that just stood out and you could tell enjoyed working with the people. I only wish I would of wrote their names down so the company would recognize them. It was the young man working the evening shift as Valet attendant Thurs and Friday. The young man working the desk check in Thurs night. And the young lady working check out Sat morning. The three of them was a pure joy to come in contact with. The facility was clean and beds very comfortable! Would definitely recommend. Security to the building and the floors was also a plus

Nothing at all to complain about

Great location everything within walking distance surrounding area was clean Due to cost did not eat breakfast Hotel was clean Staff friendly and helpful

Room was located on side of busy street that was very noisy all day and night 45 dollar a day was a little much for parking then you had to pay for breakfast if you eat there .Coffee machine didn’t work in room but they had free coffee in dining area Did not realize that you had to turn refrigerator on to get it cold into I checked the unit a day later

Very comfortable bed good location on the second floor

$12 breakfast was pitiful for the price. TV did not work we had to get them to fix it in the sink in the bathroom did not work the whole time however we did not notify them you also need a huge parking sign on your entrance as it is not clear where to park when coming in

The hotel location was perfect! The staff, room itself, and facilities were lovely. This will definitely be our new hotel of choice while visiting Savannah.

Parking was very high $42 a night, the way the valets word it, it almost seems like you have to pay it to stay at the hotel. We opted to park in a parking garage that was one block over. It was $5 a day and a much better option for us. The hotel has a 50$ per night hold for incedentals, that was also a little surprising at first, on top of the expensive room, so just keep that in mind if you book here. Breakfast is also pricey, I believe it was $15 per person. We ate at a few local places that were more affordable.

The location was great. Very close to River street. Rooms were clean, fairly new and updated. They provided a noise machine which was helpful! Complimentary coffee and tea in lobby was also nice. Staff was friendly especially the valet drivers and the custodians.

I didn’t like the view from my room—a liquor store and a run-down Quality inn. Also didn’t know about the valet-only parking which was $45 per night.

The front desk employee who checked us in was absolutely wonderful. I read the reviews prior to arrival, some of which I thought were a bit outlandish with my background having extensive experience in the hospitality industry.

Maintenance- I saw some “bandaids” vs completing issues/repairs with my bathroom wall having prior leaking issues with the shower(drywall), and my fiancé’s room he noticed the ceiling in his bathroom was falling down, his toilet after the first use, ran constantly, so he opened up the tank, and fixed the flapper(his background is a maintenance engineer for short term rentals). I also noticed the shower slider track had mold in the caulking, which could be easily replaced. Training this department would improve the overall look and increase your scores with Hilton.

Hotel was great. AMAZING location😃😃😃 river street is a block in front of you and plenty restaurants and bars located on the blocks behind the hotel. Centrally located doesn’t take long to get to midtown or outlets from hotel. Shower and bed were clean and felt great

Valet was short staffed you pay $45 a night to park when at any given time a valet person isn’t around you are left to park your own vehicle or have to come down get your keys from front guest attendant and get your own car out of the garage you also do not have bellhop service and can be left to struggle with bags all in all makes valet not justifiable