Very convenient location and comfortable rooms!

The receptionist was quite rude, asked her a question and rolled her eyes when returning to the back of her office.

Hisoca Decor & branding is very thoughtful and you can see the high level of consideration that was put in in the design & hotel concepts. Location is also very excellent. really didnt realize how easy it was to get to all the other districts from train station until after several days and thinking back at our prior stays in other district and hotels to compare to. From room accommodation perspective, having the dry sauna in room was an amazing experience and truly now makes me re-evaluate must haves in future travel considerations.

Consideration to have little desk & chair or other options to support remote work from room would have been a wonderful feature/benefit. Also having some type of common area fitness space would have taken the hotel to the "must stay" for me, personally.

Nice small hotel, a short walk from key Green Line JR Train Station. Room was comfortable, a bit small but the bathroom was amazing. There were three of us, and it was two beds and cot. So a bit unhappy with the third option for my son. We had breakfast with rate, it was tasty and good. Only gripe was it was a bit repetitive for four days. Staff was friendly and helpful, adding to the stay. Location was good, not as busy or loud as other neighborhoods which was welcomed at the end of the day. Yet still easy access to all areas of the city due to being on the JR green line. Would stay here again and recommend.

The cot for my son. We were three adults, made the reservation well in advance. So was surprised to see the third sleeping option. One other point, after cleaning/servicing our room, the staff person left our door open and unlocked. We had all our stuff in the room, including laptop and camera and thought our room was compromised. Thankfully nothing was missing.

Access was easy and convenient. The rooms were spotless and the bathroom was huge (the mini-sauna, though we did not use it, was a nice touch as well). We very much appreciated the optional items we could borrow for our baby son: a crib, mattress guards, etc.

There were no windows in our room, so no natural light. The room’s air was also very dry, despite the humidifier. There was also a distinct lack of closet/storage space. The lounge offered free drinks and dishwater/utensils, but it was very basic and impersonal and didn’t feel like a convivial place where one could spend time relaxing. I felt the price point overall was also a little high.

The hotel is very new. Pastel colours. Very close to the station. Staff very friendly. Room was larger than most. Big toilet with sauna function.

No laundry service. My room for 4 people had 2 queen beds on the floor. Tatami mats. No chairs. Just little bean bags for seats. Good for younger people. Not great for those older folks with knee or back pains... Not much room to open up luggage.

Great location, the hotel is close to the train station and easy to locate. The staff are very friendly. The room is exactly the same as photo. The room is very clean and very spacious. The bathroom is very big and there is jacuzzi and a sauna room in the bathroom. We had a great stay in this hotel. We wish we can stay longer.

A bit pricey but value for money.

1. Excellent location. 2. Minimalist and welcoming Interiors 2. Warm and Friendly staff 3. Outdoor terrace and lounge area 4. Room amenities (aroma diffuser, blue tooth speaker, oven toaster) 5. Smooth check-in/check-out process

1. No windows / lack of natural light. The rooms with windows are always fully-booked. 2. Foul smell from aircon vent possibly caused my molds/mildew. 3. Nice to have an in-house coin laundry area

Location is excellent. Just a few minutes walk to train station, food and shopping.

Missing the washer/dryer at site. The coin-up laundry that the hotel recommended us to go was quite far. And the area around the laundry was not that good.

Everything was top notch, from the staff, the check-in process, the family room, the amenities, facilities and the super close location to Ikebukuro station. It was slightly pricey, but when I finally arrived at the hotel, I understand it's value. I would have truly loved to stay more days if I could, cos it totally exceeded my expectations.

The staff from reception to the Housekeeping are all helpful, treating me like family member. Only complaint - the rubbish bins are way too small

The rubbish bin next to the sink is of tiny size, so was the one on the floor in the main room. We had to pull out our dirty bag to use as garbage bag. And there is no rubbish bin inside the toilet, how weird ?