The staff was so helpful and kind. I really enjoyed being able to access the fresh air from the large patio. The mural was fun for my children to see each morning when we came outside. The breakfast was good. The location was great. Gourmet pizza, walk to the beach, etc. I had a few necessary special requests that the staff helped me with. Thanks for making our stay great. :)

The stairs were under repair for the duration of our stay on the side closest to us. There were other options and an elevator a bit further. The charger for my laptop would not stay plugged in for most of the electric outlets on the walls. There was only one that I could make work for the charger to stay put, located on the base of one lamp.

The suite is great. We loved having a room to tuck in the little one and a livingroom for adults to hang out. Wet bar in room is a plus because its a small sink, fridge with small top freezer, a microwave and cabinets which is like a mini kitchen. The jetted tub made for fun bath time for the little one. Fold out sofa bed was super comfy too if you need it. Window in the livingroom area provided nice light and balcony was rather roomy off the bedroom. The staff is wonderful, very friendly, very attentive. The pool was clean and lightly heated to a comfortable temp. Free breakfast was actually really good. Each day was a little different, there were 2 different egg options, a type of breakfast potato, a breakfast meat, all kinds of breads to toast, condiments galore, yogurt with toppings, juices, coffees, fruit and types of muffins. Staff kept everything full, hot and refilled constantly 6:30am-9:30am.

We wish the balcony had some chairs and a table it’s kind of wasted space without a place to sit. No towels at the pool, good thing we had beach towels. TV in each room was nice, but the remotes barely work, you have to stand almost next to the tv to get them to work. The pancake machine didn’t work all 4 days, which was disappointing to our child.

I really liked the location, even though it could be noisy at times from the busy street it was close to everything we needed! The staff were all friendly and the room was clean. Would definitely stay here again!

There definitely were some things that needed updating but nothing of huge importance. I do wish the pool area was bigger and had more chairs but again nothing of huge importance as there are tons of beaches nearby.

Location is great, close to the beach and my favorite little eatery Thai Dara in walking distance. However, it’s right on PCH so super loud if you like to sleep with an open window.

Housekeeping emptied the trash and cleaned bathroom for the first 2 days. After that they didn’t anymore. For full cleaning your room you have to let front desk know the evening before; however, empty trash apparently should be done every day on default.

The hotel is located close to the cute lantern street downtown, close to the marina and only 6 minute from great beaches!!! It’s Clean and has everything you need and the price is right. They have complimentary breakfasts but are also right across the best French bakery ever called the Le saint Honore. Our room had the jet tub , this room was very spacious and great if you are staying multiple days. The shower pressure was amazing too!!!

Could use decor update with more beach inspired furniture

The property was well kept and the room was clean. The staff was so helpful with our questions and vey accommodating.. I had to extend my stay by a night and also book a room for two more family members. Laurie was so helpful in getting us adjoining rooms. Check in was a breeze. The bed was so comfy, pillows excellent. Towels - thick and fluffy and amenities were great. The breakfasts were good - especially liked the menu for the following two days is posted ahead of time. The staff in the breakfast room is amazing. They were constantly wiping down tables, counters, and refilling foods all the time. And asking if there is anything we needed. Enjoyed the convenience of the takeout bag and containers - made it easy to eat breakfast on the go. I have stayed in many Best Westerns and been disappointed with the accommodations. I was reluctant to book but they were within walking distance of my nieces apartment so decided to try it again. If I am ever in Dana Point again I will definitely be staying with you. Thank you for a pleasant two night stay.

There is nothing negative to say.

The king suite had tons of space and came with a good size mini fridge. The jacuzzi tub was a nice touch. Everything was clean regarding bedding and counters. Parking was easy and covered. The location is right off the 5 fwy and really close to the beach.

The jacuzzi tub did not work the first night and we had to tell the front desk. They don't do full service unless requested. Towels and trash have to be put out every morning. The shower also probably needed a good scrub and bleach.

The room was larger than expected and very quiet. Breakfast was delicious and well-stocked. Staff was very accommodating when I had to extend my visit - three times. Parking was very convenient.

The refrigerator froze my groceries and the heater broke. However, the maintenance man replaced both right after I called the desk an all was well, again. Around 5:00 am this morning, vending machine employees were restocking both machines. So early?

Staff was very friendly and accommodating. Hot Breakfast was good with different hot items each day. Loved our King suite. In addition to paying a pet fee of $25 per night we also had to pay for parking which I thought should be included in the room rate. TV was limited as we couldn't find a football game we wanted to watch. Selection of restaurants within close walking distance.

Very convenient to all we were interested in. A little confusing as to the way the car space reservation worked. Probably more due to the presentation of the hotel through the company we used to reserve the room. We were only there for one overnite (attended a concert at The Coach House abt 2.5 miles north of hotel). The pleasant surprise was having the jacuzzi bath in the bathroom. It runs a bit loud. Being late night, I was a little concerned to bother people staying next door. Very happy to see an extra stand-alone tower fan available for use. We did not have opportunity to check out the breakfast options.

As I am not a good sleeper, the air conditioner noise drove me a little crazy. I finally turned the air off after about 1.5 hours and turned the stand-alone tower fan on. Also, for me, I didn't care for the pillows. (That is for my particular needs) Would like a choice to have one of the 5 pillows be a flatter one for my liking. I forgot to bring my own from home. There is one plug outlet on the lamp. Bring extra outlet extensions if you need to. In our travel experience, this is not unusual with lodging. I'd prefer not to have to unplug another light fixture, though, to adapt for the fan need or other charging needs.