The hotel was great, it had a large spacious living area and huge dining area with great views. The rooms were small but well appointed and had everything you needed for a ski trip. The location of the hotel was on a ski run so access during the day on foot was a walk up or down the slope so may not be suitable for everyone but great as a ski in ski out location. After the pistes had closed the hotel had a snow vehicle that could ferry you up to Flaine Foret. The sauna and hot tub were great. The staff and manager were very friendly and accommodating. The ski shop recommended by the hotel was great - very efficient and I had the best skis I have ever hired. We walked down the red run to get to the shop in the morning - I would not recommended this unless you have a sledge. Better to walk up to Flaine foret and the get the funicular lift down to Flaine Forum.

We booked the restaurant for the first evening meal and the following lunch. The evening meal had a limit menu and was expensive so we were a little disappointed with the quality of the food and the polenta chips were not edible (do avoid if possible). The lunch menu was far more extensive but unfortunately despite having a late sitting at 2pm the service was so slow and our food after a hour of waiting came out cold. Very disappointing but the staff were nice and it was an extremely busy day. We decided after two unsuccessful meals to eat else where for the rest of our stay.

Great location for ski in, ski out. Close to all lifts and ski school. Helpful staff. Great facilities- boot room, ski locker, sauna and jacuzzi. Comfortable Lounge on the first floor alongside the restaurant.

Unusual room layout of our room with the shower in the bedroom, but not a problem.

Very good breakfast with good variety and timing. Wonderful views of the mountains Spacious sauna and cedar spa bath, big enough for 6 people. Small scale and good family atmosphere. The staff were extremely helpful and took trouble to meet our needs. They picked us up in the snow cat with our luggage. The whole hotel was thoughtfully designed with high quality materials. Secure external ski store and boot store where Proski delivered hired equipment.

Difficult to get and from the hotel between 830am and 5.30pm when the snow cat was not allowed to operate. Therefore It meant walking on snow for about 150m, across red or green ski pistes. So, difficult for non skiers to access the hotel, but the staff helped as much as possible

Breakfast was nice; I would expect that when the hotel is full, the variety will be higher. The room was spacious. The sauna was nice and clean. The location is perfect as a starting point for the trip to the mountains.

There is no space in the SPA for calm rest after the sauna. There is no private space to have a shower after the sauna. People sitting in the jacuzzi and those living in room nr.9 (I think) when going out of the room have a nice view of your nude body during showering. The jacuzzi was woody and did not look nice inside as the wood was looking like covered with mold. This is probably due to the incompatibility of wood with highly chlorinated hot water.

The breakfast was a buffet style with boiled eggs. It was just perfect. Fresh fruit with yogurts, meats and cheeses. Fresh juisces and lots of different bread and pastries. The staff made the tea and coffee freshly for us. The location was just amazing. Perched on the side of the piste. The views were amazing. You could either walk down the short red run to the town or alternatively Rickier would take you in the snow mobile after 5.30pm and collect you up to 10pm. As soon as we rang to say we needed collecting Ricker was there. He was fantastic. Very chatty and smiley and knowledgeable about the local area. He was so helpful with our bags and skis and knew the answer to every query we had. Paul, the barman was also amazing. Very friendly, helpful and always smiling. The lunches were awesome. The atmosphere at lunch time was just what we needed. Despite always being busy the food arrived quickly and freshly cooked. The portion size was great.

There was nothing I could say that was negative about the hotel and the staff.

Beautifully decorated. Exceptionally beautiful location on the slopes. Most of the staff were fantastic especially Juliet and Etienne. We were a little concerned about the walk to and from Flaine but it was okay but I recommend walking boots!

There was a bit of confusion on when breakfast was being served. Would have liked additional towels for the spa and bath robes in the room

Excellent location on the slopes, professional and friendly staff, guests have complimentary use of snow cat (four seat all terrain vehicle) shuttle between hotel and the town, the walk to and from town can be done in 10 mins.

n/a

Rooms were comfortable. The hotel has been very well designed. Classic continental breakfast, everything was laid out so well. Great coffee. Evening dinner was a must do.... as it says ski in - ski out

Difficult to say... we loved it.

location and rooms

nothing really

Excellent breakfast . The hotel was very stylish , and the staff were exceptional