The area is very unique and mountain (when you can see it) is beautiful. We stayed in Nepenthes King room as booking covers many different property types here. Room was in good location (Unit 12 at end), fairly private with deck next to the trees. Bed and room was comfortable and spacious. Could be a dream with better service and info.

Labels, and room/park info needed. Staff were all kind and pleasant but overall, everything was disorganized from check in to transport, and maintenance. Feels like their was no overall manger. There are outside spot lights that get turned on (and light room through top windows) but we were not sure how to turn off. They responded first night but not second until we actually found slightly hidden switch outside on our approach deck. Very frustrating that they didn’t just tell us about switch!!! Overall, park seems to only focus on climbers and is missing big opportunity for other non climber visitors. Printed materials of walk times and trails out of date.

The location within the National Park is very good, and provides easy access to the walking trails. The Rock twin lodge where I stayed was very quiet and you are very much inside the forest. The windows have insect screens so you can have the windows open without any insects coming in. I was pleasantly surprised there were no mosquitos or other biting insects at any time during the stay, even thought the main doors were always open. There were two towels in the room even though the description in Booking.com says they are for hire. Conversely the tea and coffee making facilities shown in the room do not exist, but there is a boiling water dispenser and tea, coffee, creamer etc in the kitchen at the end of the building. The building has no air conditioning, but the altitude means it is fairly cool, and slightly damp in the time I was there. I guess the daytime temperature was about 18 degrees (August). All the staff I spoke to were pleasant and helpful. The restaurant served really good food and generous portions. It looked expensive at first glance but you got what you paid for. I would definitely go back.

The large map at the entrance to the park is out of date and the indicated cafe at the entrance does not exist as a cafe any more, and obviously hasn't for some years. The exterior building maintenance is very poor and I was surprised to see missing roof tiles and rotten barge boards along one side of the roof of the restaurant. I don't know who owns the buildings. Is it Sutera, or the National Park, or a third party?

This review is for our accomodation from 19 to 21 December 2023 at Summit Lodge, Garden Lodge, Peak Lodge 1 & Peak Lodge 2. The accomodations are comfortable, niece ambience with great view of the Mount Kinabalu and perfect natural surrounding atmosphere. We did see Rainbows too. Very relaxing .Staff. Accomodative and Responsive Service Staff in all areas. Great food served at the Liwagu Restaurant.

The Slow or no wifi connection at all. The TV in Peak Lodge 1 is not working . Peak Lodge 1 & 2 shower tiles not clean and Summit Lodge Shower room water flooding due to unclean floor trap.

We had the king rooms with a fireplace 9- rooms smelt a bit smoky- very nice decor - lovely terrace to sit and read a book. We were in the Nepthenes suite- The nearby restaurant was excellent - food quite good- the Asian food good- very spicy. Breakfast good- nice Asian selection and pastries, fresh fruit and yoghurt fruit juice and tea and coffee available. We were not there to climb the mountain but we did spend a few hours hiking some of the trails in the park.

Some of the woodwork on bathroom doors for example,e could do with a lick of paint. It’s possibly quite overly expensive for what it is- BUT it’s in a truly unique place- so I guess worth it really.

We stayed at the adjoining Nepenthes villas 1 and 2 and there was wifi (for villa 2). I had expected none. Connection was generally good. Breakfast was filling although coffee was weak. The property was well-maintained with beautiful landscaping. Beds were comfortable, towels were fluffy and staff spoke excellent English and were so responsive.

It’s probably the priciest accommodation in this area but for the quality, it’s worth it.

variety and fresh breakfast, nice environment, walking distance. Room is cozy with fantastic view of Mount KK. The staff are helpful and approachable. The management was very understanding and kind, they allowed me to change my booking on the check-in date due to the passing of my dad.

The toilet, is a bit run down, especially the water heater and the toilet bowl. But it's still acceptable.

It is a nice place to chill and relax. The room is clean and comfortable but given both my friend and myself are sensitive to our surrounding, we were not able to sleep well during our stays. The staffs are friendly and helpful but most of all, love the dogs there who kept us accompany when we walk to and fro from our room to the restaurant. Felt very protective😁 Point to note: there are no fan nor air con. But the weather is cold enough to keep you cool.

Poor ventilation and the sewage smell was too strong.

The villa was lovely and the food was good. The staff at the restaurant was friendly and helpful. The location of the hotel is also excellent. We loved the fresh air. The botanical garden was also a nice outing. It was a very relaxing destination and a good base for exploring the area.

For some reason we didn't sleep very well. The beds were a bit soft, so we had back / neck pain and there were dogs barking at night.

We stayed for 3 nights at Nepenthes Suite. We were given the very last unit facing the forest in the Park. The room was spacious and very clean. Amenities provided was sufficient except that the pantry area was a bit small. We enjoyed the experience of the fireplace being lit up, and it was very very cold during our stay there. Breakfast spread was good except that we got a little bored of the same menu almost everyday..Taste wise, the nasi lemak was good, the noodles tasted delicious too. We enjoyed the Sabah Tea very much

It can get a little eerie when it's dark as our room was the last room at the end of the suites area and our window and balcony was facing the trees in the park. There wasn't much light in the area where we parked our car so it was very dark we had to use our hp light to help us see where we were walking towards.

Amazing location in Kinabalu Park. We stayed in a Peak Cottage and woke up to a wonderful view of Mt Kinabalu. The cottage was perfect for our family of three. Great to have a separate lounge area. For us, this was a stop over between Sepilok and Kota Belud. It was perfect for the night and a reprieve from the heat. Lots of information on walking trails in the area. We choose to visit the botanical gardens, and they didn't disappoint

Nothing. A really great stay