We had a hold up on our ETA due to horrible weather conditions on the drive. I called and the receptionist was very helpful with regards to us checking in late. Lovely lady!! The room had all we needed, plates and cutlery provided. Large room, table and chairs to eat at. Shower room was great, everything was in good working order. Neat and presentable.

We had a small table and chairs placed just outside the window of our room right by the bed, it had an ashtray on it for use. It was very close to our space, I could hear peoples conversations out there whilst seated/ smoking and was woken at 5am to the smell of smoke it was so close. The smoking area should be away from anyone’s rooms. A dedicated area!! Also a bedside table on both sides of the bed would have been nice.

The property is big and lots of space. It is closed to the Richmond Station, however, the Sydney City, it is really far, needs a car to get around. The staffs are awesome and very helpful. Our room was cleaned.

I am not sure cause I love everything. The only thing I regret was not having coins with me for laundry, which I really need it if you are staying for more than 3 days.

Very clean with friendly staff in a good central location. Has all the basics needed for a short stay with an onsite restaurant and easy accessible parking.

Being an older style motel there is limited sound proofing and is close to a busy road. A large amount of outdoor lighting also enters the room. If you are a light sleeper affected by noise and light this may not be the place for you but otherwise it’s a great place to stay.

It was a great location for our stay. Reception staff were friendly and of great assistance. Housekeeping staff were also friendly and showed attention to detail with their responsibilities; the room was the cleanest I’ve ever stayed in. For the first time ever that I have encountered, the property has a guest laundry. More properties should have a guest laundry.

Nothing really to not like. Like I always say, if you are fussy about your pillow, take your own. The bed was a bit soft for me but was still very sleepable.

Location suited us perfectly. It was very quiet, even though it was on a busy road.

We're not air conditioning people so with the door closed there was no fresh outside air coming into our room. The only Windows we're in the bathroom and they were jambed closed. There were a few other little things that annoyed us but not worth mentioning. Would I come back again ? Yes I would .

Hot shower, large warm room and comfortable bed were very appreciated. The location was convenient being about 10 minutes brisk walk from Richmond railway station. This is my third stay at the property and I'm glad I decided to book there again.

In room 1 bright security lights in yard shone onto bed so I put something against the curtain bottom to block the light. Corner tea making area is quite dark, suggest a plug in light in that area. Otherwise no issues.

Receptionist was very helpful photocopying some extra material I needed in the evening. Allowed me to be fully prepared for next day's event. Always friendly staff at the Colonial.

Would prefer crockery and cutlery to disposable plates and wooden cutlery but times have changed due to Covid outbreak I guess.

All very clean and convenient. ground floor which was good. Great to have restaurant on site, Delicious barramundi and steamed veggies.

Lots of outside lights on all night and curtain didn't quite cover the window, so not very dark. as well traffic was noisy until about midnight then died down.

We had a comfortable, peaceful stay. Friendly staff. Appreciated a quiet room. Nice to have water in the fridge. Air con effective on a 40 degree day! Good shower, comfortable bed.

Our window couldn’t be opened, but I know there are other rooms where it can.

everything was up to standard as expected. We have stayed with you before and will again.

We had dinner in the restaurant which was disappointing. Understaffed and it took a long time to be served our meal. About 1 hour from our arrival time. We probably won't et there again.