The room was perfect for our needs. My daughter's place was too small for us to stay so she was able to drop our two grandchildren off when she went to work. It was great to have breakfast with them! They (and we) enjoyed the arcade and LOVED the pool! It was close to the Hershey Chocolate World experience along with local shopping and restaurants.

There wasn't anything we didn't like. We were concerned as there were some very negative reviews left online. I hadn't really read them carefully, but my daughter called me and was concerned after she read them. I don't understand what some found wrong as everything met and definitely exceeded our expectations! I signed up for Choice Rewards as I hope that the MainStay experience is exceptional across the board.

I really liked the amenities! I was amazed at how how much stuff was in the kitchen I've personally never stayed somewhere with such a nice kitchen area and how you could also borrow appliances. The staff was very friendly. The room was very spacious. Lots of lighting and electrical outlets. Was very clean towels and rags were very nice quality.

I unfortunately had a view of a brick wall not that that is terrible but since I spent a lot of time in the room I wished I had something more to look at no big deal though not every room is going to be able to have a view. It could have just been me but the mattress made it very hard for me to sleep the entire trip that's probably the biggest downfall for me but that could have just been me in picky about mattresses. The tiny pillows were also a downfall

I’ve stayed here before (years ago) so I knew that it was a good place to stay. I spent almost 24 hours in the hospital with my mom who was getting surgery done and needed a room for the night. My nieces were happy that they were able to swim in the morning before checking out, but I was surprised to see that the water slide was removed. That was always a great memory from previous stays. I was happy with the pillows and happy that breakfast was provided.

The only thing that I can say is that our toilet didn’t want to flush. My fiancé went down to the front desk for a plunger and did pull up a thick chunk of hair when plunging. He said that the desk offered to change our room if it was a plumbing issue, but I am not a big complainer and my nieces were already sleeping from our LONG DAY so we just made do with it.

We loved the Room. The kitchen was a surprise, I forgot it had one. The updated game room was nice, and this is primarly why we chose to stay here again. We loved the indoor pool, mini golf and basketball court in the past. No more mini golf was sad but we did spend some money playing games. Forgot to cash out the points for a toy but thats okay. Breakfast was okay. Pancakes always are good.

I didnt like how hot it was in the game room. Unable to lower the heat or open a window was not fun.. I wish there was more options for breakfast. I did not like the breakfast sandwiches. I wish there was an option for cereal or waffles.

Our family went to Hershey for a little getaway. This hotel was a few miles away from the main entrance but the drive was easy. We picked this hotel because of its location and it had an indoor pool. The staff was friendly and accommodating. In fact after checking out they let us go back into our room for forgotten items not once but twice. We loved it here and would stay here again. Good value and wonderful place.

Breakfast was good but could have more choices.

The staff was friendly and helpful. The room was very spacious and very comfortable. I enjoy a motel that provides outdoor seating as im an outdoorsy kind of person and lime sitting outside. They provide a deck off of the breakfast room. Which by the way was a nice breakfast area and so was the food. It seems they tried to think of everything and go the extra mile to make your stay the best.

This seems pretty petty but the inly thing i can think of that was negative was that some of the games in the nice game room were not working/out of commission. So not a deal breaker.

The room was large and comfortable. Very convenient to have the kitchen as well. We enjoyed the pool, especially the water slide. The game room was also a lot of fun. Staff was helpful and friendly. It was also very convenient to have a crib provided for our son. Breakfast was decent - pancakes and microwaveable breakfast sandwiches. The location was only a short distance from Hershey Park. Would definitely stay again.

The bathroom in the pool area had a slate floor that became very slippery when wet. My young daughter slipped and fell twice when trying to use the bathroom when we were swimming.

Super convenient to Hershey attractions! Very close to 81, and a Schitt’s gas station with perfect “grab and go” meal options to help keep our vacation costs down. The pool and arcade were a hit with the kids. Best price around for our family of 5 (we can’t do just 2 beds so always need at least a pull out couch or suite). Will definitely stay here if we go back to Hershey!

No complaints at all

they had a nice pool, arcade, and cooking ware like slowcooker, air fryer upon request, also free breakfast bar nice patio, also smoking area.. nice Italian restaurant across the street that has delivery , convenience store across the street and a dollar general across the street incase you need to get thoothpaste.

the toilet kept clogging, and the sink was clogged

The slide was an awesome addition to the regular pool, the kids loved it and helped wear them out. We didn't have time to use the rec/game room, but the option if we would have was also a great addition. Amazed that each room is equipped with a stovetop, loved the small full-size refrigerator, microwave, and sink.

Breakfast was a little skimpy compared to other smaller hotels we have stayed at recently. Appreciate that they have it and it is included, but even cereal and milk would be a nice addition for littles.