The resort has three hotels, i stayed in Club. Everything was excellent,Specially reception staff , Peter, Ahmed and others. The receptionist has offered special vip collection due to our honeymoon. They also offered a lot of packages and free tickets to aqua park. Every hotel have main restaurant, types of food and the quality are very good. They have also another restaurants but with pre reservations, was very good also. Everything in hotel was exceptional and perfect. Special thanks to Ahmed room service.2218

1-The facility and furniture old and need to looked at. 2-There are risk of future injuries due to the floor of the aqua park, need to enhanced to avoid slipping. 3-Animation team need to enhanced, during my stay no one come and offered any entertainment.

The staff at the facility were very friendly and helpful. Especially Mr. Ahmed at the reception solved all our problems, even the smallest ones, by helping us. Besides, the hotel food was quite good. The cleanliness of the hotel was very good. The quality of the pool and the sea was quite good. We could use the aquapark for free. When we went on tours, the hotel even prepared breakfast packages for us free of charge. We could benefit from all the benefits of hotel for free. Especially the staff and the food at the à la carte restaurant were very high quality. Thank you."

Nothing.

Close to the airport, great swimming pool and beach facilities with snorkeling. Staff were all very friendly and helpful, especially the reception team: Adly, Armia and Kerolos, the worker: Rushdy, and the waiter: Abdo. We thank them for everything! The buffet was good every day for every meal.

Everything was good!

From the moment we arrived, we were taken aback by the resort's great location. Nestled in a picturesque setting, the views were simply breathtaking and added a sense of tranquility to our getaway. The site is beautifully maintained, which is a testament to the hard work and dedication your team puts into keeping the grounds immaculate. Furthermore, I must commend the variety and quality of food available at the resort. The meals were great, with an excellent selection that catered to diverse palates. The option to sample local cuisine along with international favorites truly enhanced our experience, and each dish was both delicious and visually appealing. Moreover, I want to emphasize the friendliness and attentiveness of your staff ( eg. Armia, Kerotes, Adiy) Their warm and welcoming demeanor made us feel right at home, and they were always ready to cater to our needs promptly. Whether it was providing recommendations for activities or ensuring we had everything we needed during our meals, their exceptional service did not go unnoticed.

I could have written whole paragraphs to describe our astonishing experience in that place if the word limit allowed me to do so, thus I summarize the following: I have been in several places and hotels, but none combined its merits in the exceptional way Charmillion does; prices are easy to accommodate, amenities, food and service are of the highest quality, a great location and last but not least, a GREAT staff, professional, helpful and extrovert that represents all the values inherent in the great Egyptian people. To mention but a few: Armia, Adli and Cyrillos from the reception for making our stay even more comfortable and for being so helpful, Ahmad from the house keeping service who is a real professional and artist, Muhammad al-Khamis from the restaurant service for his kindness, Rashdan from the SPA who is not just a professional, but a very kind person as well, Mateo for being such a great guy and animating us, and of course Ahmad (nicknamed Al Capone 😁) of the luggage transfer service for being such a great guy too, always with a smile on his face. I could mention so many others.

I would be a liar if I mentioned something negative

Our week-long stay at this wonderful hotel has just ended. We were immediately struck by the exceptional cleanliness of the entire structure and professionalism, without a doubt they do their best and even more for the most comfortable stay of the guests. The staff is always friendly and helpful, trying to fulfill all the wishes of their customers. This structure wants and needs to grow as people who are working here... Let's help them and believe in them. We spent quiet moments and an unforgettable vacation. The coral reef is within reach of the hotel's private beach, where you can admire the wonders of the sea with a simple mask and without much effort.

beach, underwater, room and beach area cleaning

Mosquitos in the room

Our stay at Charmillion made us feel like a million bucks. , from the moment we stepped out of our taxi, the staff was amazing and greeted us with the biggest smiles, the staff at reception made us feel so welcomed and did an amazing job with our requests, the wifi was stable and had good reception throughout the resort. The rooms were cleaned thoroughly every day. The meals were prepared with such attention to detail, the variety was excellent and the dessert selection was *chefs kiss, our family felt as if we were in an episode of Masterchef and it was a feast for our eyes. I would 1000 percent recommend this resort . We will definitely be back. We made a wish and Charmillion definitely answered it.

I didn't like that we had to leave.. lol

The staff work very hard to look after guests, it’s a massive resort offering everything we need. From reception, house keeping and catering, they are very effective and attending to our needs promptly. Definitely will come back.

First time in Egypt so cant compare to other hotels but the hotel met all expectations . Situated by the beach but spent most of the time by the pool , but occasionally ate at the beach restaurant . Good choice if drinks and even some cocktails as part of all Inclusive which was 24 hours. There was so much food to chose from and even if still hungry when restuarants were shut , there was burgers etc at pool bar . They also offer one "al a cart " restaurant option instead of the all inc buffett . Minibus stops just outside the hotel or recommend guests use "Idrive" app which is very cheap. Hotel had many Russian and Italians for some reason but still some from UK . Its a very large and beautiful complex and grounds are kept extremely well maintained. The room was also very large and bed comfortable. Airport is convenient at just 10 mins drive. All the staff made such an effort and extremely polite from Ahmed at main restaurant , Reedu on main bar and particularly Manga ( Animation ) who made a special effort . Overall very pleased and great value for money as there were cheaper 5 star hotels , the others didnt have the favourable reviews as Charmillion.