We slept at Clarion hotel as we often do when on an over night transfer, as it is so close to airport and has never disappointed on any level. This time, I wanted to say a special thank you to the young lady at reception who was so sweet, and I apologise for not remembering her name. It was our 26th wedding anniversary, and not only did she upgrade us, but she ordered us the most perfect 'happy 26th wedding anniversary' cake. It was such a special touch and above and beyond what we expected. So many many thanks to her! It's those little details that make the world a better place and just for that, we will continue to chose Clarion hotel for our transfer stopovers in the future.

I recently had the pleasure of staying at the Clarion Hotel, and I can confidently say it was an outstanding experience from start to finish. One of the standout features of this hotel is their free shuttle service to and from the airport. My flight was delayed by three hours, and I arrived around 3:00 AM. To my delight, the shuttle bus was waiting for me and my family, which alleviated a lot of the stress that often accompanies late-night travel. Before my arrival, I received a call from Miss Retaj who reached out two days prior to my check-in date. She wanted to ensure that I had everything I needed and to see if I had any special requests. This level of attentiveness truly sets Clarion Hotel apart! When checking in, I requested a baby cot, and it was delivered in no time. The prompt service made settling in with my little one much easier. The breakfast was another highlight of my stay. With a wide variety of options, there was something for everyone, especially for my child, who thoroughly enjoyed the selections. I’d like to extend my gratitude to the two female staff members at the restaurant reception for their warm hospitality and assistance. Throughout my stay, all the staff members were attentive and genuinely helpful, always wearing big smiles. It’s clear that the team at Clarion Hotel is committed to providing exceptional service, and it made our visit all the more enjoyable. In conclusion, I highly recommend the Clarion Hotel for anyone traveling in the area. The combination of excellent customer service, convenient amenities, and a welcoming atmosphere makes it a top choice for both families and solo travelers alike.

Nothing

The stay was nothing less than excellent. Prompt replies on booking.com messaging service. Airport shuttle was a blessing. They took down my details also gave the number of the shuttle driver to reach when we reached airport. The front desk staff, concierge, shuttle and restaurant staff all very friendly and extremely helpful. Travelled with my Family. Kids enjoyed. Breakfast was delicious, lots of variety. I foolishly forgot my mobile in the room and remembered hours after checkout. the housekeeping staff Sajid found it. Hotel gave me call and I got it back. Very pleased with stay. Would definitely recommend anyone visiting Jeddah or Umrah

Me and my wife liked everything about this hotel. We were welcomed warmly by the staff, starting with the luggage carrier, the reception. We even got a complimentary healthy snack at check in. Something we didn't get at other 5 star hotels. The cleanliness was impeccable, the cleaning service representative Rasel did an exceptional job tidying up our room by making it spotless and everywhere else in our floor (we were on 3th floor). He was generous enough to offer us anything he could to suit our needs. A special thank you to you Rasel. You've made our stay very comfortable. The Breakfast was delicious and the restaurant was beautiful, the staff were very accommodating and tried to make us feel at home, I actually got a staff member who offered to take my plates to my table, very nice of him, and the breakfast had variety of food. The whole staff is well organized, which I've never seen it at other hotels. It was just a nice place for us to rest before to finish our umrah trip before leaving. And finally to top it off, we were given a very late checkout, special thanks to the reception staff and manager for this perk. Thank you so much for making us feel at home.

Absolutely Nothing. I love everything about this beautiful hotel

Did not have breakfast so cannot comment on it. Our stay was for only 8 hours before our connecting fright to Baghdad. I did this review before Reviewing how much overcharged I was for the second room. Here is my complaint below: The original book was CAD 135 per room. Here is how much we were billed: Oct 10 $ 170.33 plus Oct 10 $ 350.17 The rooms should have been CAD 166 (including taxes etc). We were not given the pricing for the second room and were told we have plenty of rooms and not to worry. $ 350 for the second room for a 8 hour stay is unreasonable and needs to be rationalized. I would expect that this situation is addresses at the earliest and the appropriate amount refunded to my credit card asap.

I picked the hotel because if its convenient location by the airport. The staff was outstanding, very courteous and helpful. I especially appreciated that Jiwan always made up the room whether it was early or late in the day. I often spent much of the day in my room and usually left only in the late afternoon or evening. I also liked that the decor was modern, contemporary and not overbearing. The rooftop pool was a plus. The bed was very comfortable.

The TV had issues with the picture freezing frequently. The shower was not functioning properly. Hot and cold water adjustment was impossible as it never held a constant temperature.

The hotel is very clean and the staff are very helpful. The hotel has a shuttle service to and from Jeddah Airport. I have used the shuttle service for drop off to the airport very efficient.

For this stay at the Hotel, I asked the hotel to be picked up from Jeddah Airport Train Station, I gave them my arrival time and all details however the driver didn’t arrive on time- which was very disappointing.

I had a fantastic stay at Clarion Hotel Jeddah Airport! From the moment I arrived, the staff was welcoming and attentive. The check-in process was quick and efficient, which I really appreciated after a long journey. The room was clean, comfortable, and beautifully decorated. The bed was incredibly comfortable, and I had a great night's sleep. The hotel’s location is perfect. Overall, I highly recommend Clarion Hotel Jeddah Airport for anyone looking for a cozy and convenient stay. I can't wait to return!

spacious modern rooms, close to airport. free bottled water provided in each of the rooms

Had booked the free shuttle service, but no one arrived & no response from the hotel so had to make our own way there by taxi

The convinience and the fact that it is close to the airport. An added benefit is that they provide free shuttle to and from the airport.

Scheduling the shuttle pick up was a bit frustrating because they want you to call the driver upon arrival at the airport but in an instance where a guest doesn't have a sim card nor can they connect to the airport wifi could be challenging. It would be better if they send the instructions of the pickup location without having to call upon arrival.