286 reviews
From
$168Blas Pascal 111, Miguel Hidalgo, 11510, DF, Mexico
286 reviews
1/51
Restaurant
Free wifi
Room service
Fitness center
Air conditioning
Sun deck
Tour desk
Private entrance
Welcome to the Alteza Polanco, a fabulous 4-star hotel nestled in the vibrant heart of Mexico City! Located just 5.5mi from the bustling city center, you’ll find yourself perfectly positioned to explore the rich culture, art, and tantalizing cuisine that this incredible city has to offer. For prices starting at just $168 per night, you can indulge in a comfortable escape while enjoying the convenience of modern amenities.
Step inside and be greeted by a warm atmosphere filled with chic decor and a plethora of delightful features. Free Wi-Fi to keep you connected, a fitness center to keep you energized, and a serene sun deck to soak up the sun are just the beginning! For those moments when you want to unwind, treat yourself at the on-site restaurant or enjoy a relaxing spa session (for an extra charge). Plus, with 24-hour room service, you can munch on your favorite snacks or meals whenever your heart desires!
But what truly sets Alteza Polanco apart are the glowing reviews from satisfied guests. With over 286 reviews, travelers rave about the top-notch service and stylish accommodations, making it a beloved choice for both business and leisure travelers. Head over to the terrace for stunning views, get adventurous with the tour desk, or take a shuttle to local attractions (at extra costs). If you're looking for a delightful base for your adventures in Mexico City, you've just found your oasis!
When it comes to dining at Alteza Polanco, you're in for a treat at ESTELLE, the hotel’s on-site restaurant! With an ambiance that radiates traditional charm, this dining gem serves up delicious Mexican cuisine that will tickle your taste buds and leave you craving more. Whether you're in the mood for hearty local favorites or something a bit more adventurous, ESTELLE has got you covered. Enjoying a meal here is not just about food; it’s a delightful cultural experience wrapped in the warm embrace of Mexican tradition.
After a bustling day exploring Mexico City, why not unwind with a little pampering at the hotel’s spa? Indulge in soothing treatments that will restore your energy, leaving you rejuvenated and ready for your next adventure. If you prefer to keep it active, the fitness center will have you sweating it out, offering everything you need for your workout routine. For those sun-drenched days, lounge by the serene pool or on the sun deck, sipping on refreshing drinks and soaking in the atmosphere. Everything you need for relaxation and rejuvenation is right at your fingertips!
And don't forget the spectacular views awaiting you from the terrace! Watching the sunset over the city while enjoying a refreshing drink is a must-do while staying here. Plus, with the hotel’s tour desk ready to help you plan exhilarating excursions, there’s no shortage of reasons to step outside and explore. Whether you're here for a getaway with friends, a family vacation, or even a romantic escape, Alteza Polanco is the perfect launchpad for your unforgettable Mexico City adventure!
Closest airports
Benito Juárez International Airport
9.1miLicenciado Adolfo López Mateos International Airport
24.1miGeneral Mariano Matamoros Airport
41.9miHermanos Serdán International Airport
58.2miRestaurant
Free wifi
Room service
Fitness center
Air conditioning
Sun deck
Tour desk
Private entrance
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
Show 13 photos
Master Suite, Exterior View
1 Queen Size Bed
485 sqft
Kitchenette
Microwave
Minibar
Flat-screen TV
+
More details
These are the most spacious and comfortable suites in the property. The room offers Butler service, kitchenette with kitchenware, microwave, stocked mini-bar with water and sodas for a fee, and features city views. The full bathroom includes a hairdryer, slippers, robe and L'Occitane free toiletries. Nesspresso coffee maker with two free capsules per day are featured.
Show 10 photos
Deluxe, 1 Queen Size Bed
375 sqft
Microwave
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a mini-bar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.
Show 9 photos
Junior Suite, 2 Double Beds
2 Double Beds
430 sqft
Private Bathroom
Private entrance
Microwave
Minibar
x5
+
x3
More details
Show 13 photos
Master Suite
1 Queen Size Bed
Kitchenette
Microwave
Minibar
Flat-screen TV
+
More details
Show 10 photos
Master Suite, Interior View
1 Queen Size Bed
Kitchenette
Microwave
Minibar
Flat-screen TV
+
More details
Show 2 photos
Queen Room
1 Queen Size Bed
325 sqft
x8
+
x5
More details
EXTERNAL VIEW is 323 square feet and includes a queen-size bed 150-154 width plus extra beds on demand and ironing set.
Show 2 photos
Deluxe, 2 Double Beds
2 Double Beds
x4
+
x3
More details
Show 10 photos
Deluxe
Microwave
Minibar
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
Show 11 photos
Junior Suite
Kitchenette
Microwave
Minibar
Flat-screen TV
x5
+
x3
More details
Room - 2 Queen
2 Double Beds
2 Queen Size Beds
x4
+
x3
More details
Room Two Beds
King Room
1 King Size Bed
x4
+
x3
More details
King Size Bed
Executive, King Size
1 King Size Bed
x4
+
x3
More details
Executive King Bed
8.5
286 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Mikhail
10
April 2024
Friendly staff, location close to Centro Citibanamex, Good and cheap local restaurant one is block away. Gym upstairs, breakfast is great. All traveler basics needed are in the room.
Monica
9.1
July 2024
Staff is nice and rooms are comfortable
It is not near restaurants but it is located in a good area
Cecilia
10
September 2024
Large room. Very clean. Nespresso in the room. Natural light (my room likes to Blas Pascal street). Bathroom with everything you need. Very good hairdryer.
Nothing. Everything was great.
Reid
10
May 2023
Customer Service was excellent ; the staff very helpful. I requested assistance with Taxi Services; the staff ensured that the taxi was at the hotel right on time. Very cordial staff. I would definitely recommend Alteza Polanco Hotel to all my friends.
I cannot think of anything, services were great all around. 🤗🤗
Ionescu
10
September 2024
Big room, great breakfast, helpful staff, good location for Citibanamex events, the taxi services they recommended were very reliable.
Wenjie
8.2
June 2024
It’s not actually like the 4 stars hotel as we imagined but it’s just one night
It’s comfortable and good location
Alejandra
10
November 2023
All of it. Staff was really nice. Room was very clean. Location was great. I would come back for sure
Carlos
8.2
April 2022
Good location
No room service available , room decoration could improve . staff should know better restaurant options close to the hotel considering no room service
Obed
10
September 2022
The service was great, all the stuff was very kind and friendly, the location is pretty good and the facilities are also nice.
Erika
10
October 2024
The people and services.
My room view
Attractions
Polanco
1miChapultepec Park (Bosque de Chapultepec)
1.9miLa Condesa
3.2miRoma
3.6miMercado de Artesanias La Ciudadela (Ciudadela Artisan Market)
4.2miMuseum of Tequila and Mezcal (Museo del Tequila y el Mezcal)
4.7miNational Museum of Art (Museo Nacional de Arte)
4.7miDiego Rivera Mural Museum (Museo Mural Diego Rivera)
5.2miLa Merced Market
5.8miSonora Market (Mercado de Sonora)
5.8miJamaica Market (Mercado Jamaica)
6miMuseum of El Carmen (Museo de El Carmen)
6.5miSan Ángel
6.6miBazaar Sábado (Saturday Market)
6.6miSan Juan Bautista Church (Parroquia San Juan Bautista)
7miAttractions
Polanco
1miChapultepec Park (Bosque de Chapultepec)
1.9miLa Condesa
3.2miRoma
3.6miMercado de Artesanias La Ciudadela (Ciudadela Artisan Market)
4.2miMuseum of Tequila and Mezcal (Museo del Tequila y el Mezcal)
4.7miNational Museum of Art (Museo Nacional de Arte)
4.7miDiego Rivera Mural Museum (Museo Mural Diego Rivera)
5.2miLa Merced Market
5.8miSonora Market (Mercado de Sonora)
5.8miJamaica Market (Mercado Jamaica)
6miMuseum of El Carmen (Museo de El Carmen)
6.5miSan Ángel
6.6miBazaar Sábado (Saturday Market)
6.6miSan Juan Bautista Church (Parroquia San Juan Bautista)
7miAirports
Benito Juárez International Airport
9.1miLicenciado Adolfo López Mateos International Airport
24.1miGeneral Mariano Matamoros Airport
41.9miHermanos Serdán International Airport
58.2miESTELLE
Cuisines
Ambiances
Restaurant
Free wifi
Room service
Fitness center
Air conditioning
Sun deck
Tour desk
Private entrance
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
Accessibility
Upper floors accessible by elevator
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Food & Drink
Breakfast in the room
Minibar
Restaurant
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Non-smoking rooms
Private entrance
Room service
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Microwave
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Sun deck
Terrace
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Iron
Socket near the bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness
Fitness center
Full-body massage
Massage
Spa
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
Inner courtyard view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
12+ years
Extra bed upon request
$20 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Visa,
American Express,
Mastercard,
Cash only
This property accepts cash.
When are the check-in and check-out times for Alteza Polanco?
Rooms at Alteza Polanco become available for check-in at 03:00 PM and guests are requested to check out by 12:00 PM.
What's the nightly rate at Alteza Polanco?
The base price for Alteza Polanco starts at $168. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
Which room categories can I book at Alteza Polanco?
At Alteza Polanco, one of the available room types is the Junior Suite with two Beds. This room can accommodate up to four adults and one child. The room size is 431 sqft and smoking is not allowed. The room is equipped with two double beds.
Where can guests find entertainment in Alteza Polanco?
Guests at Alteza Polanco can enjoy a variety of leisure amenities during their stay. They can relax and rejuvenate at the spa, work out at the fitness center, or soak up the sun on the sun deck. For those who prefer staying active, there is also a fitness area available. Additionally, guests have the option of indulging in a full-body massage or a regular massage to further relax and unwind.
When it comes to dining, guests can choose to dine at the on-site restaurant, ESTELLE. With its traditional ambiance, guests can experience the authentic flavors of Mexican cuisine. Whether guests are looking for a casual meal or a fine dining experience, ESTELLE provides a convenient option right within the hotel.
Overall, guests at Alteza Polanco have a range of leisure amenities to enjoy, as well as the opportunity to savor delicious meals at the on-site restaurant.
Does Alteza Polanco have on-site restaurants?
Yes, the Alteza Polanco hotel has a restaurant on site called ESTELLE. The restaurant offers traditional Mexican cuisine.
Does Alteza Polanco accept credit cards?
Yes, Alteza Polanco accepts credit cards including American Express, Visa, and Mastercard. However, they also accept cash as a payment method.
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