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8.7

442 reviews

Hilton Richmond Hotel & Spa Short Pump

Hilton Richmond Hotel & Spa Short Pump

12042 West Broad Street, Henrico, 23233, Virginia, United States

Choose dates to view prices

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Air conditioning

Hilton Richmond Hotel & Spa Short Pump

Welcome to the Hilton Richmond Hotel & Spa Short Pump, your serene oasis in the heart of Richmond, Virginia! Nestled just 11.8mi from the bustling city center, this delightful 4-star retreat beckons travelers with style and charm, making it the perfect base for your adventures. With prices starting at just $154, you can indulge in luxurious comfort without breaking the bank!

This splendid hotel is graced with an array of featured amenities designed to pamper and please! Dive into the refreshing indoor swimming pool or re-energize at the fitness center that’s free for your use. Got work on your mind? The business center ensures you stay connected while enjoying complimentary Wi-Fi. When it's time to unwind, explore the exquisite on-site restaurant or relax in the spa (for an extra charge) before heading up to your non-smoking room adorned with free toiletries, air conditioning, and a sun deck for your enjoyment.

With 442 glowing reviews to boot, guests rave about the wonderful service and cozy atmosphere of Hilton Richmond! Whether you're here for a family getaway, a romantic escape, or a business trip, the hotel caters to all your needs with a 24-hour front desk, kids' meals, and wheelchair accessibility to make everyone feel at home. Plan your stay today at 12042 West Broad Street and let your Richmond adventure begin!

At the Hilton Richmond Hotel & Spa Short Pump, culinary delights await you at two extraordinary on-site restaurants! Start your day with the tempting flavors of the Aroma Café, where delectable American breakfasts kick off your adventures in style. Later, prepare for an unforgettable dining experience at Shula's Steakhouse, renowned for its expertly crafted steaks and vibrant atmosphere. Whether you're celebrating a special occasion or simply treating yourself after a long day, the hotel’s dining options serve up satisfying meals that cater to every craving!

After dining, why not indulge in a little pampering? The tranquil spa (with an extra charge) has a flawless reputation among guests and offers a full range of restorative treatments designed to help you unwind and rejuvenate. And if relaxation by the pool is more your style, take a dip in the inviting indoor pool, perfect for a refreshing swim after a day of exploration. With options to suit everyone’s preferences, there’s never a dull moment at the Hilton Richmond!

As your day winds down, retreat back to your cozy non-smoking room — the perfect sanctuary to recharge for tomorrow's adventures. From spacious Executive Suites to comfortable Classic King Rooms, every accommodation is designed with your comfort in mind. Enjoy modern amenities like free Wi-Fi and complimentary toiletries, making it easy to settle in and feel right at home. With unparalleled service, aesthetic appeal, and delightful experiences at every turn, Hilton Richmond Hotel & Spa Short Pump is where memorable stays and exhilarating trips begin!

Closest airports

Richmond International Airport

20mi

Charlottesville-Albemarle Airport

55.9mi

Most popular amenities

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Air conditioning

Bar

Sun deck

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Kids' meals

Free toiletries

Rooms

Show 7 photos

Executive Suite, 1 Bedroom

1 King Size Bed

485 sqft

Wifi

Air conditioning

+

More details

1 King 1 Bedroom Executive Suite Non Smoking is 484 square feet and includes a king-size bed 150-183 width.

Show 5 photos

Executive, 2 Queen Size Beds, Accessible, Executive Lounge Access

2 Queen Size Beds

x4

+

x3

More details

2 Qn Exe Lvl Hearing Accessible includes 2 queen-size beds 150-154 width plus living room.

Queen Room with Two Queen Beds and Bath Tub - Mobility and Hearing Access in Hilton Richmond Hotel & Spa Short Pump

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Room - 2 Queen, Accessible

2 Queen Size Beds

270 sqft

Air conditioning

x4

+

x3

More details

2 Qn Mobility/Hearing Accessible W/ Bathtub is 269 square feet and includes 2 queen-size beds 150-154 width plus desk, satellite tv , hairdryer, tea and coffee making facilities , and ironing set.

Show 5 photos

Executive Floor, King Size

1 King Size Bed

270 sqft

x10

+

x6

More details

1 King Bed Executive Floor Non Smoking is 269 square feet and includes a king-size bed 150-183 width.

Show 5 photos

Executive Floor, 2 Queen Size Beds

2 Queen Size Beds

375 sqft

x4

+

x3

More details

2 Queen Beds Executive Floor Non Smoking is 377 square feet and includes 2 queen-size beds 150-154 width plus living room.

Show 4 photos

Superior

1 King Size Bed

320 sqft

+

More details

The quadruple room offers air conditioning and a seating area. The unit offers 2 beds.

Show 5 photos

Executive, King Size, Accessible, Executive Lounge Access

1 King Size Bed

x4

+

x3

More details

1 King Exec Level Hearing Accessible includes a king-size bed 150-183 width.

Show 4 photos

Junior Suite

1 King Size Bed

Wifi

Air conditioning

+

More details

Junior Suite King Size Bed

Show 5 photos

Executive, King Size

1 King Size Bed

270 sqft

Free wifi

Flat-screen TV

Refrigerator

Tea/Coffee maker

x4

+

x3

More details

Show 3 photos

Executive, King Size, Accessible

1 King Size Bed

270 sqft

x4

+

x3

More details

1Kng Exec Lvl Mobility/Hearing Access Bathtub is 269 square feet and includes a king-size bed 150-183 width.

Superior King Room in Hilton Richmond Hotel & Spa Short Pump

Show 4 photos

Superior, King Size

1 King Size Bed

1 Sofa Bed

325 sqft

Air conditioning

+

More details

King Room - Hearing Access in Hilton Richmond Hotel & Spa Short Pump

Show 4 photos

King Room, Accessible

1 King Size Bed

270 sqft

Air conditioning

x4

+

x3

More details

Guest reviews

8.7

442 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Erin

8.2

June 2024

Overall, a good experience. The restaurant staff was amazing, as well as, the food. Very convenient to get to the interstate and was a quick trip back from the wedding festivities that we were in town for.

A few minor things, but it didn’t ruin the visit. The glassware in the room was visibly dirty - lip prints and fingerprints. Just asked for a fresh wine glass from the restaurant and used the paper cups for the coffee maker. The fridge took a good 24 hours to actually chill the drinks we had brought with. The water in the shower only got about lukewarm and the water pressure was in/out.

🇺🇸

Rebecca

10

November 2024

Convenient, clean and quiet.

Not so much the property but your restaurant where we had breakfast. I paid for my bill cash the two days we went there and we were still charged on our hotel bill. It should have been a smooth checkout due to this discrepancy we were there trying to resolve this issue appropriately 10 minutes. We were not happy.

🇺🇸

Vanessa

9.1

December 2024

I didn't purchase the breakfast since it was $15 extra and I didn't see listed anywhere what was provided.

A direct line to the hotel would have been helpful. I was hoping to schedule a couples massage since we were celebrating my husband's birthday ; however, no one reached out when I inquired.

🇺🇸

Vandelia

10

January 2023

Really enjoyed the staffing, location, meeting with family and friends. Mr. Gabriel, an exceptional staff member as well as many of the others. Very good staff.

The omlette was oily. The rate is about $30 higher nightly than what is commensurate. Mounted wall ice and water heated fireplace for cool weather 🌡️ will be nice in the Lobby sitting areas. It's very cool down there. Even with C-19 please offer daily room housekeeping services (e.g. bed makeup, trash, towel refresh) especially for the quality and price.

🇺🇸

Anonymous

10

January 2023

The Location, the facilities, the customer service was great!

It’s not the facility I have an issue with, but more so booking.com’s virtual credit card processor. There has been an issue with processing payments at participating properties, which isn’t the property’s fault but more so booking’s. I hope they correct the error because I will start booking on property websites directly should this continue to be an issue. Hilton staff was very gracious and apologized for the inconvenience

🇺🇸

Carmen

8.2

December 2024

Service and food was good. Atmosphere was depressing. Colors not soothing and table settings dull. White tableclothes would make a big difference. Restaurant too big for little customers.

No food served after 3 with few restaurants nearby.

🇺🇸

Desirea

10

September 2024

It was clean and I enjoyed the fact that everyone was friendly

Having to use the keycard to get up the elevator it should be accessible during the hours up until 8pm then need a card to access the rooms the digital cards don’t always have signal

🇺🇸

Vicki

10

May 2023

This hotel is in a great location. It's near the mall, funny bone, movie theater, bowling alley, restaurants and stores. This hotel is very clean. Beds were very comfortable. They have Shulas steak house inside which serves breakfast, lunch and dinner. It also has a bar. In addition theres a pool and spa there. Its perfect one of the best I've been to.

Everything was perfect!

🇸🇪

Elin

8.2

September 2023

Comfortable bed! The room was nice and clean. Friendly staff. I had a really great massage by Parker Loesch!

There are no robes and no changing rooms with showers by the pool. This means that after you use the pool you have to get changed in the bathroom and then go up to your room and take a shower. For a spa hotel this was disappointing.

🇺🇸

John

9.1

January 2023

nice area with lots of options for eating and shopping. easy drive to the city.

my only issue with the stay was the bed. seemed worn out and was not the most comfy bed. Panera could have stayed open longer. Was disappointed I could not get a Panera coffee around noon or shortly after.

Points of Interest Around Hilton Richmond Hotel & Spa Short Pump

Attractions

Carytown

10.9mi

Kings Dominion

16.1mi

Restaurants

Aroma Cafe

Cuisines

  • American

Shula's Steakhouse

Cuisines

  • American
  • Steakhouse

Pools

Location

  • Indoor

Availability

  • All season

Amenities of Hilton Richmond Hotel & Spa Short Pump

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Air conditioning

Bar

Sun deck

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Kids' meals

Free toiletries

Stay rules - Hilton Richmond Hotel & Spa Short Pump

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hilton Richmond Hotel & Spa Short Pump

When are the check-in and check-out times for Hilton Richmond Hotel & Spa Short Pump?

Hilton Richmond Hotel & Spa Short Pump accommodates check-ins starting from 03:00 PM and ending at 11:00 PM. The rooms should be vacated by 12:00 PM.

Does Hilton Richmond Hotel & Spa Short Pump provide free parking options?

Yes, there is ample parking available at the Hilton Richmond Hotel & Spa Short Pump. The best part is, the parking is absolutely free of charge. You will have no trouble finding a parking spot as the hotel offers a private on-site parking area. You won't even need to make a parking reservation before your arrival.

What's the nightly rate at Hilton Richmond Hotel & Spa Short Pump?

Hilton Richmond Hotel & Spa Short Pump has rates that begin from $154. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.

What types of rooms does Hilton Richmond Hotel & Spa Short Pump offer?

The Hilton Richmond Hotel & Spa Short Pump offers a variety of rooms including Queen Rooms, Superior King Rooms, and King Rooms. The rooms have different sizes ranging from 269 sqft to 323 sqft. Smoking is not allowed in any of the rooms. The rooms can accommodate either 3 adults and 2 children or 4 adults and 3 children. The bed sizes vary with options such as Queen size beds, King size beds, and some rooms also have a sofa bed. The hotel also offers rooms with disability access.

What activities does Hilton Richmond Hotel & Spa Short Pump offer?

Guests staying at the Hilton Richmond Hotel & Spa Short Pump can enjoy a variety of leisure amenities. The hotel features an indoor swimming pool where guests can relax and take a swim. Additionally, guests can indulge in a range of spa services, including full-body massages, facials, and manicures. The hotel also has a fitness center for guests who want to stay active during their stay.

When it comes to dining options, guests can choose from two on-site restaurants. Aroma Cafe offers American cuisine, while Shula's Steakhouse offers American and steakhouse dishes.

For those looking to relax outdoors, the hotel has a sun deck where guests can soak up the sun and enjoy the beautiful weather.

Overall, guests have plenty of options to keep themselves entertained and pampered during their time at the Hilton Richmond Hotel & Spa Short Pump.

Does Hilton Richmond Hotel & Spa Short Pump feature a pool area?

The hotel has an indoor pool available all season.

Are there restaurants located within Hilton Richmond Hotel & Spa Short Pump?

Yes, this hotel does have restaurants on site. The restaurants available are Aroma Cafe, which serves American cuisine, and Shula's Steakhouse, which serves American and Steakhouse cuisine.

Are both cash and credit cards valid payment options at Hilton Richmond Hotel & Spa Short Pump?

No, cash is not a valid payment option at Hilton Richmond Hotel & Spa Short Pump. Accepted payment methods include American Express, Mastercard, Visa, Diners Club, and Discover.